guest

Every exceptional stay begins with a warm welcome and a host who truly cares. At The President Hotel, every guest interaction is an opportunity to exceed expectations. As we continue our journey toward luxury, we’re looking for a warm, engaging Guest Experience Host with at least 2 years’ guest relations or front-of-house experience within a 4-star or...

Duties: Ensure guest challenges are addressed promptly or escalated to the Manager on Duty as required and follow through on closing the loop with the guest/s to resolve. Handle requests such as wake-up calls, dining reservations, local area information, booking of activities, facilitating transport arrangements and any other special accommodations. Provide...

We are looking for an experienced and hands-on Guesthouse Manager to oversee the day-to-day operations and ensure an exceptional guest experience. Key Responsibilities Manage guest bookings and process payments. Welcome guests and assist with check-ins and check-outs. Ensure the guesthouse operates smoothly and efficiently. Conduct regular inspections of...

Company DescriptionWhy work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless...

Our client in Franschhoek is looking for a Guest Assistant to join their team. The Guest Assistant provides exceptional service to guests by ensuring smooth check-in and check-out processes, addressing guest feedback, itinerary planning and making the necessary reservations, collaborating with colleagues, and maintaining operational standards. This role...

Our client in Franschhoek is looking for a Guest Assistant to join their team. The Guest Assistant provides exceptional service to guests by ensuring smooth check-in and check-out processes, addressing guest feedback, itinerary planning and making the necessary reservations, collaborating with colleagues, and maintaining operational standards. This role...

O'Brien Recruitment is seeking an organised and service-driven Reservations Specialist for a 6-month maternity cover in Southern Suburbs, Cape Town. You will manage FIT reservations, convert enquiries to bookings and collaborate with hotel operations to ensure smooth guest arrivals and excellent guest experiences. Ideal candidates bring 2+ years' hotel...

Phoenix Recruitment is seeking a front desk/guest relations role within a hospitality estate. The incumbent will facilitate guest check-in, provide directions, and welcome back guests with personalised attention.The position requires clear communication, attention to detail, and the ability to handle inquiries, reservations, and dietary needs in coordination...

Phoenix Recruitment is seeking a front desk/guest relations role within a hospitality estate. The incumbent will facilitate guest check-in, provide directions, and welcome back guests with personalised attention.The position requires clear communication, attention to detail, and the ability to handle inquiries, reservations, and dietary needs in coordination...

Placements24 is recruiting a Guest Relations Manager for a prestigious 4-star hotel in Rustenburg, North West. The role blends on-site guest interaction with remote administrative tasks, delivering exceptional experiences from arrival to departure.You will lead the guest relations team, manage VIP guest programs, and collaborate with departments to exceed...

Duties:Lead daily Guest Services and Butler operations, ensuring consistent luxury service standards.Oversee guest arrivals, departures, welcome arrangements and personalised service throughout each stay.Coordinate VIP stays, special occasions, guest preferences and requests across departments.Guide the butler team in anticipating guest needs and delivering...

Protea Hotels by Marriott® is seeking a non-management Front Office/Guest Services team member for full-time shifts at the V&A Waterfront location in Cape Town. Responsibilities include processing guest check-ins, managing reservations and billing, and maintaining high standards of guest service and professionalism. The role emphasizes cashier duties,...

GUEST EXPERIENCE MANAGER Skukuza, Mpumalanga | Luxury Lodge An exciting opportunity for an exceptional hospitality professional to shape memorable guest experiences in a unique luxury lodge environment. We are looking for a naturally engaging and emotionally intelligent Guest Experience Manager to take ownership of the complete guest journey, from...

Fancourt, South Africas premier golfing, leisure and lifestyle destination, is situated in George in the heart of the Garden Route. Renowned for exceptional service and unforgettable guest experiences, we are looking for an experienced and motivated Guest Relations Officer to join our team. This is an exciting opportunity for a passionate hospitality...

This is a guest-focused role that calls for proactivity and teamwork. Together with your fellow Guest Experience Specialists, you will deliver a high standard of guest experience to all guests who come into contact with Propr. You need to be calm under pressure and be able to convey genuine empathy. You need to be able to work in a team under high pressure,...

About the Role Our client, a highly-rated beachfront hotel in East London , is seeking an enthusiastic and dedicated Guest Experience Manager. This role is paramount in ensuring that every guest enjoys an exceptional and memorable stay. You will be responsible for overseeing guest services, from arrival to departure, proactively identifying and addressing...

EDITION Hotels in Cape Town seeks a guest services associate to welcome guests, answer inquiries, and coordinate with hotel departments to ensure exceptional service. You will handle calls, assist with requests, and provide information on local attractions and hotel amenities.Join a luxury, globally-recognized brand and contribute to a high-standard guest...

ROLE PURPOSE The Guest Experience Manager (GEM) is the custodian of the guest journey across the property. This role is responsible for shaping, delivering, and continuously refining a guest experience that is emotionally resonant, deeply personal, and unmistakably MORE. ROLE PURPOSE The Guest Experience Manager (GEM) is the custodian of the guest journey...

GUEST EXPERIENCE MANAGER Skukuza; Mpumalanga | Luxury Lodge An exciting opportunity for an exceptional hospitality professional to shape memorable guest experiences in a unique luxury lodge environment. We are looking for a naturally engaging and emotionally intelligent Guest Experience Manager to take ownership of the complete guest journey, from...

ROLE PURPOSE To deliver exceptional guest experiences by providing personalised, professional, and efficient guest relations and reception services throughout the guest journey. The Guest Relations role serves as a key contact point for guests, ensuring seamless arrivals and departures, effective communication across departments, accurate administration, and...