Jobs: call centre operations manager

The company is a Call Centre Operation that operates from Fourways in Johannesburg. The position will be to work with the Operations Manager to manage and optimise the campaigns run in the call centre. This will entail all aspects of managing campaigns from start to finish and will include manage the leads, optimising dialing and productivity, management...

We are looking for individuals with (Outbound) Call Center Sales agents. Cartrack / Matrix experts with Outbound experience. **Requirements**: - Manage large amounts of outbound calls in a timely manner - Follow communication “scripts” when handling different topics - Seize opportunities to upsell products when they arise - Strong communication skills...

Universal Call Centre is looking for sales driven agents with minimum 6 month outbound UK sales experience, preferably life insurance or funeral cover. Agents are required to have a basic understanding of life insurance and a will, agents need to have contactable references. Fluent English, tests will be given. Must have reliable transport. This is an an...

Universal Call Centre is looking for sales driven agents with **minimum 6 month outbound UK sales experience**, preferably life insurance or funeral cover. Agents are required to have a basic understanding of life insurance and a will, agents need to have contactable references. Fluent English, tests will be given. Must have reliable transport. This is an...

**Call Centre Operator** An esteemed financial services provider, renowned for its customer-centric approach and innovative financial solutions, is seeking a dedicated Call Centre Operator to join our dynamic team in Johannesburg. Located in the bustling business district of Sandton, this role is perfect for a communicative and problem-solving individual...

An opportunity has become available for a vibrant, energetic Call Centre Dialer Manager. - 1 year call centre experience required. - 1 year vici-dial experience required. - Good Communication skills - Good Telephone Etiquette Basic Salary on offer. Position based in Salt River, Cape Town. Ability to commute/relocate: - Salt River, Western Cape: Reliably...

Company Description We are looking for a Call Centre Operator in the Akasia, Pretoria area. **Job Description**: The Call Centre operates 24/7/365. The Call Centre Operator will be mainly responsible for, but additional tasks may be assigned: **Breakdowns** Drivers will lock calls for any breakdowns or mechanical problems on the truck or trailer with the...

NCR Management Centre, an outbound Call Centre has an exciting opportunity for dynamic and energetic individuals to assume the responsibility as a Call Centre Agent - reporting to the Floor Manager. The successful candidates are required to have excellent verbal and written communication skills in English. A second and third language would be advantageous in...

**Job Duties/Responsibilities will include**: Manage operations and teams - hourly, daily and monthly KPIs Hiring, training, coaching, and leading call centre and sales representatives as they provide support for customers Maintain and grow existing relationships with clients Contribute to improving our current products and services Actively seek out and...

Key Performance Area: - Manage operations and teams - hourly, daily and monthly KPIs - Hiring, training, coaching, and leading call centre and sales representatives as they provide support for customers - Maintain and grow existing relationships with clients - Contribute to improving our current products and services - Actively seek out and pursue new...

A position has become available for an experienced Call Centre Agent. **Job Requirements**: - 1 Year call centre experience - 1 year Sales experience - Vici - dial experience would be an added advantage - Good Communication skills - Good telephone etiquette - Target Driven - Ability to close sales - Confident **We offer**: - Basic Salary + uncapped...

Company Description **Job Description**: **Job description** The Call Centre operates 24/7/365. The Call Centre Operator will be mainly responsible for, but additional tasks may be assigned: **Breakdowns** Drivers will lock calls for any breakdowns or mechanical problems on the truck or trailer with the call centre. The Call Centre Operator will be...

MAIN PURPOSE OF ROLE: - To lead, manage and ensure the effective and efficient operation of the branch in terms of the implementation of divisional strategy, ensuring that we connect to the right people at the right time, in a cost-effective manner - Management and development of staff according to Company and individual requirements - Leading and managing...

_The_ _South African Guide-Dogs Association for the Blind provides services to enhance the lives of visually and physically impaired individuals, and children with autism._ Based in Johannesburg, the Guide Dogs Association seeks to appoint a **CALL CENTRE MANAGER** GDA is looking for a skilled Call Centre Manager to supervise daily operations and...

South Africa's largest contact centre is recruiting customer service airline agents to support international customers and provide world class service. Duties & Responsibilities Provide world class service to international customers Desired Experience & Qualification 1 Year Retail experience/Call centre experience Ability to work rotational...

We are looking for a Call Centre Supervisor to oversee and manage our National Operations Call Centre. This position requires a highly organized and detail-oriented individual who can effectively manage staff, ensure compliance with company policies and procedures, and ensure the efficient running of a Call Centre **Job Requirements** - Grade 12 and...

**Gauteng**, JHB - South** **R 25000 - R 35000 Monthly Cost To Company** Our client is one of South Africa's largest manufacturers of food packaging solutions. A **Call Centre Manager** is required to oversee internal sales, to make sure the customer's needs are met and stock is available, as well as to manage the Call Centre. The position will be based in...

Mpumalanga, Nelspruit / Mbombela - R8 000 CTC Our client in the Automotive industry is looking for an ambitious Junior Call Centre Operator to join their team in Nelspruit **Minimum requirements**: - Matric - Call centre experience would be advantageous - Fluent in English and Afrikaans - Own reliable transport **Consultant**: **Chanel van Eijk**: -...

Job Title: Contact Centre Manager Head Recruitment Legends Job Purpose: The Contact Centre Manager is responsible for ensuring the Contact Centre meets defined standards by providing necessary competencies, tools, and resources. The manager oversees Contact Centre operations, manages the performance of staff, and maintains client relationships. Minimum...

**POSITION PURPOSE** Responsible for providing excellent and effective client service on the Concept and Dashboard system and any other systems that Broll Property Management may use or acquire. **ESSENTIAL FUNCTIONS AND BASIC DUTIES** **Assumes responsibility for providing effective inbound and outbound services.** - Research required information using...