Patient Services Manager

2 days ago


Johannesburg, South Africa Ultra Personnel Full time

Purpose of the role
To plan, organize and execute the revenue cycle management at a hospital facility.
The incumbent manages a team of specialist that contribute
to hospital finances through accurate billing and risk mitigation processes
Minimum Qualifications and Experience:
Bachelors Degree in Nursing with Anatomy and Physiology qualifications
Current registration with SANC
2-3 years experience in similar role in private health care.
Intermediate and Advanced CPD and ICD coding
Computer Literacy
Minimum Duties
Deliver on the hospitals revenue cycle management operating plan
Inspect work performed in the revenue cycle management team and ensure work is performed according to CHG quality standards
Research, enable and consult on improvements and opportunities to harness technology
Review existing processes and suggest innovative ideas to improve and streamline processes to drive efficiencies and minimise redundancy
Ensure the development, alignment, mapping and implementation of end-to-end standard operating procedures / processes
Ensure efficient management Reception, Admissions, Case Management and Billing Auditing departments
Ensure revenue and collections targets are achieved by effectively the department
Monitor and ensure WIP (Work-in-Progress) is within the agreed upon periods
Ensure overall rejections are within the acceptable threshold
Review, audit and sign off on all consignments to ensure accuracy of billing and minimisation capital loss
Conduct daily EOC (End of Case) reconciliation to ensure billings are done within the allotted timeframes per funder standards.
Ensure case managers follow proper coding protocols to reduce rejection rates
Ensure case managers maintain an up-to-date register of length of stay and update the funders regularly to ensure all services rendered are paid for
Develop and implement admissions process and protocols and ensure the adherence of all admissions staff to maintain standards
Ensure that all files requested and utilised are in accordance with CHG standards
Review services (together with relevant stakeholders) on SAP to ensure optimisation of billings of services
Analyse data trends relating to rejections and short payments
Lead and drive the accurate and business billing process to ensure Patient Services metric targets are achieved



  • Johannesburg, South Africa MSP Staffing LTD Full time

    We are seeking an experienced and compassionate Patient Services Manager to join the team at a healthcare facility in Vosloorus, Johannesburg. In this role, you will oversee patient relations, ensuring exceptional service delivery and patient satisfaction. If you are passionate about improving patient experiences, we encourage you to apply. Requirements: ·...


  • Johannesburg, Gauteng, South Africa MSP Staffing LTD Full time

    We are seeking an experienced and compassionate Patient Services Manager to lead the patient relations team at MSP Staffing LTD in Johannesburg. This role involves overseeing exceptional service delivery, ensuring high patient satisfaction, and driving improvements in patient experiences.Key Responsibilities:Oversight of patient relationsEnsure high-quality...


  • Johannesburg, Gauteng, South Africa Intercare Group South Africa Full time

    Job Title : Patient Services CoordinatorThis is an exciting opportunity to join the Intercare Group South Africa as a Patient Services Coordinator. In this role, you will play a key part in ensuring the smooth operation of our reception and admission areas.Key Responsibilities:Manage front desk operations, including receiving patients, handling phone calls,...


  • Johannesburg, South Africa Lexdan Select Full time

    Lexdan Select is assisting a client in the Healthcare sector with their search for a Patient Services Manager, based in JHB. **Requirements**: - Bachelor's degree - SANC registration - +3 years experience **Responsibilities**: - Deliver on the hospital revenue cycle management operating plan - Ensure revenue and collections targets are achieved - Develop...


  • Johannesburg, South Africa Ultra Pharmaceutical and Medical Placements Full time

    Well known private hospital group requires a Patient Service Manager.  This position is based in Johannesburg South.Purpose of the roleTo plan, organize and execute the revenue cycle management at a hospital facility. The incumbent manages a team of specialist that contribute  to hospital finances through accurate billing and risk mitigation...


  • Johannesburg, South Africa Mindful Care Full time

    **The Company** Person by person, we believe we can reimagine mental healthcare for everyone, at any point in their lives. We are a human potential brand—obsessively focused on guiding the individual toward comprehensive mental healthcare, and being an ally to everyone no matter where they are. We compete on frictionless urgent access to affordable mental...


  • Johannesburg, South Africa Clinix Health Group Ltd Full time

    Job title : Group Patients Services ManagerJob Location : Gauteng, JohannesburgDeadline : December 28, 2024Quick Recommended Links Jobs by Location Job by industries Job Description To take responsibility for overseeing the revenue cycle value chain from a Group perspective which includes identifying improvement opportunities to optimise billing to...


  • Johannesburg, South Africa Jobted ZA C2 Full time

    Location : Private Hospital (Vosloorus) Reports to : Hospital Manager Job Summary: To plan, organize and execute the revenue cycle management at a hospital facility. The incumbent manages a team of specialist that contribute to hospital finances through accurate billing and risk mitigation processes. Minimum Qualifications and experience: Bachelors Degree...


  • Johannesburg, South Africa Jobted ZA C2 Full time

    Purpose of the role To plan, organize and execute the revenue cycle management at a hospital facility. The incumbent manages a team of specialist that contribute to hospital finances through accurate billing and risk mitigation processes Minimum Qualifications and Experience: Bachelors Degree in Nursing with Anatomy and Physiology qualifications Current...


  • Johannesburg, South Africa Ultra Personnel Full time

    Purpose of the roleTo plan, organize and execute the revenue cycle management at a hospital facility. The incumbent manages a team of specialist that contribute to hospital finances through accurate billing and risk mitigation processesMinimum Qualifications and Experience:Bachelors Degree in Nursing with Anatomy and Physiology qualificationsCurrent...


  • Johannesburg, South Africa Ultra Personnel Full time

    Purpose of the roleTo plan, organize and execute the revenue cycle management at a hospital facility. The incumbent manages a team of specialist that contribute to hospital finances through accurate billing and risk mitigation processesMinimum Qualifications and Experience:Bachelors Degree in Nursing with Anatomy and Physiology qualificationsCurrent...


  • Johannesburg, South Africa Ultra Personnel Full time

    Purpose of the role To plan, organize and execute the revenue cycle management at a hospital facility. The incumbent manages a team of specialist that contribute to hospital finances through accurate billing and risk mitigation processesMinimum Qualifications and Experience: Bachelors Degree in Nursing with Anatomy and Physiology qualificationsCurrent...


  • Johannesburg, South Africa Cynbar Human Capital Full time

    Location : Private Hospital (Vosloorus)Reports to : Hospital Manager Job Summary:To plan, organize and execute the revenue cycle management at a hospital facility. The incumbent manages a team of specialist that contribute to hospital finances through accurate billing and risk mitigation processes.Minimum Qualifications and experience:Bachelors Degree in...


  • Johannesburg, South Africa Cynbar Human Capital Full time

    Location : Private Hospital (Vosloorus)Reports to : Hospital Manager Job Summary:To plan, organize and execute the revenue cycle management at a hospital facility. The incumbent manages a team of specialist that contribute to hospital finances through accurate billing and risk mitigation processes. Minimum Qualifications and experience:Bachelors Degree in...


  • Johannesburg, Gauteng, South Africa St. John's Riverside Hospital Full time

    About the RoleAt St. John's Riverside Hospital, we are committed to providing exceptional patient care and services. We are seeking a skilled and compassionate Patient Navigator to join our team.Key ResponsibilitiesThe Patient Navigator will be responsible for providing client-centered support, education, and linkage to care services to patients in our...


  • Johannesburg, South Africa Mindful Care Full time

    **The Company** Person by person, we believe we can reimagine mental healthcare for everyone, at any point in their lives. We are a human potential brand—obsessively focused on guiding the individual toward comprehensive mental healthcare, and being an ally to everyone no matter where they are. We compete on frictionless urgent access to affordable mental...


  • Johannesburg, Gauteng, South Africa St. John's Riverside Hospital Full time

    OverviewSt. John's Riverside Hospital is a leading healthcare provider in Westchester County, dedicated to delivering high-quality, patient-centered care. As a Patient Navigator, you will play a vital role in connecting patients with essential services and resources to promote positive health outcomes.ResponsibilitiesConduct outreach and education to...


  • Johannesburg, Gauteng, South Africa Aristo Sourcing Full time

    The role of Patient Care Coordinator involves ensuring seamless transitions and continuity of patient care. To achieve this, the coordinator conducts phone interviews with patients to gather information, confirm demographics, and assess social support systems.Additionally, the coordinator schedules initial visits, reviews medications and insurance coverage,...


  • Johannesburg, Gauteng, South Africa St. John's Riverside Hospital Full time

    Job DescriptionWe are seeking a highly skilled Patient Care Coordinator to join our team at St. John's Riverside Hospital.About UsSt. John's Riverside Hospital is a leader in providing high-quality, compassionate healthcare services utilizing the latest medical technology. With a rich history dating back to the 1890s, we have been serving the...


  • Johannesburg, Gauteng, South Africa St. John's Riverside Hospital Full time

    OverviewAt St. John's Riverside Hospital, we are committed to delivering exceptional patient care and service. Our team of dedicated healthcare professionals is passionate about making a difference in the lives of our patients and their families.ResponsibilitiesThe Patient Care Specialist will work under the direction of a Registered Nurse/LPN to assist...