Patient Care Coordinator
1 month ago
We are seeking a highly skilled Patient Care Coordinator to join our team at St. John's Riverside Hospital.
About UsSt. John's Riverside Hospital is a leader in providing high-quality, compassionate healthcare services utilizing the latest medical technology. With a rich history dating back to the 1890s, we have been serving the Westchester community with dedication and excellence.
Job SummaryThe Patient Care Coordinator will play a crucial role in providing client-centered support, education, and linkage to care services for patients in our Emergency Departments. This individual will work collaboratively with our HIV/Hepatitis C treatment & Prevention services and community service providers to coordinate and advocate for services that promote positive health outcomes.
Responsibilities- Conduct in-person outreach, education, and linkage to care services to individuals presenting at our Emergency Departments.
- Support staff and patients to engage in HIV/HCV/HBV testing while receiving services by our Emergency Departments.
- Offer supportive counseling and linkage to services as it relates to new HIV / HCV diagnosis, disease progression, available medical treatment, adherence, and other information as requested/needed.
- Provide patient-centered referrals and follow-up to appropriate resources based on the patient's HIV, HIV prevention, Hepatitis B and C health and/or behavioral health needs.
- Use available prevention, primary/specialty healthcare & behavioral health services to increase the number of people with a diagnosis of HIV and/or Hepatitis C who are linked to services.
- Develop relationships with internal and external service providers to ensure timely access to services for patients.
- Monitor and track all referrals, remind patients of upcoming appointments, (via phone call or text), verify that scheduled appointments were kept, and assist with rescheduling as needed.
We are looking for an experienced professional with:
- At least 12 months' experience in patient navigation or similar work.
- Education/experience/personal knowledge relating to HIV, Hepatitis B/C, substance use, harm reduction.
- Specific language skills may be required.
- Computer operations.
- Well-developed and effective interpersonal skills and ability to communicate effectively verbally and in writing.
- Confidence in actions and exercise good judgment.
- Able to plan, organize, develop, and implement goals, objectives, policies, and procedures necessary for quality care.
The estimated salary for this position is $60,000 - $80,000 per year, depending on experience. We offer a comprehensive benefits package, including health insurance, retirement plan, and paid time off.
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