QA Consultant
4 months ago
Join Our Team as a Quality Assurance Maestro
Are you the ear that catches the rhythm of quality in every call? We're on the lookout for a vibrant Quality Assurance Consultant/Coach to join our dynamic team of Short-Term Insurance Sales Consultants
Purpose of the Job: You're the maestro ensuring a symphony of quality in our sales calls. Your role involves meticulous monitoring and review of insurance customer service phone calls and transactions.
Job Functions/Responsibilities:
Call Monitoring Extraordinaire:
- Perform call monitoring for quality control on data processing, ensuring every conversation hits the right notes.
- Provide monthly result harmonies to our management team.
Precision Transaction Review:
- Conduct transaction reviews for quality control on data processing, ensuring every detail is in tune.
- Join the chorus in designing and reviewing quality control processes, identifying efficiencies and improvements for insurance processes.
Special Project Virtuoso:
- Participate in special projects, unleashing your creative flair for enhancing our quality control repertoire.
- Take the stage and perform any other duties assigned by our management, showcasing your versatile skills.
Qualification Requirements: ???? Education:
- Matric
Clearances:
- Clean ITC/Criminal Check
Experience:
- 5 years of call centre experience, where you've honed your listening skills.
- 2-3 years of Short-Term Insurance Quality Assurance experience, making you the maestro of our insurance melodies.
Ready to make quality resonate with every call? Join us in creating a symphony of excellence in insurance service Apply now and be part of our team where every note counts
-
QA Management Consultant
4 months ago
Johannesburg, South Africa Mass Staffing Projects Full time**Job Information** - Location- Manufacturing Jobs in Johannesburg- Salary- R650k - R550k- Job Type- Temporary- Education- Honours/ B.Tech Degree - Microbiology/Pharmaceutical Sciences Biochemistry- Experience- 7+ years' experience- Reference- PT22062020GR- - manufacturing.jobs(at)staffingprojects.co.za- Fax- 0867182240Stop, and take a look if you are a QA...
-
QA Consultant
4 months ago
Johannesburg, South Africa Energy at Work Projects Full time**Join Our Team as a Quality Assurance Maestro!** Are you the ear that catches the rhythm of quality in every call? We're on the lookout for a vibrant Quality Assurance Consultant/Coach to join our dynamic team of Short-Term Insurance Sales Consultants! **Purpose of the Job**: You're the maestro ensuring a symphony of quality in our sales calls. Your role...
-
Quality Assurance Consultant
3 months ago
Johannesburg, South Africa Afrihost Home Connect Full time**Job Overview**: As a QA Consultant, you will play a crucial role in ensuring the quality and reliability of software products and systems. Your primary responsibility will be to assess, plan, and implement quality assurance processes to meet client requirements and industry standards. You will collaborate with development teams, project managers, and...
-
Consultant
4 months ago
Johannesburg, South Africa Sapiens Full time**Consultant**: - Req ID: 51964- Location: Johannesburg, South Africa**Consultant - Location: South Africa - Remote** We are looking for a Consultant with international outlook and experience from the IT-insurance industry for Tia Professional Services in South Africa. Are you ready to join a team of professionals that works with a state-of-the-art...
-
Consultant
4 months ago
Johannesburg, South Africa Sapiens Full time**Consultant**: - Req ID: 46703- Location: Johannesburg, ZA**Consultant - Location: South Africa - Remote** We are looking for a Consultant with international outlook and experience from the IT-insurance industry for Tia Professional Services in South Africa. Are you ready to join a team of professionals that works with a state-of-the-art standard IT...
-
Senior QA Consultant
4 months ago
Johannesburg, South Africa Saratoga Full time**Main Responsibilities will include**: - The responsibilities will include, but are not limited to, the following key deliverables: - Analyse requirements and develop test scenarios - Design, co-ordinate and execute testing, in liaison with the team, to ensure comprehensive solution validation and verification against approved business requirements -...
-
First Line Manager- Quality Assurance
2 weeks ago
Johannesburg, South Africa Sanlam Full timeCareer Opportunity- Santam Broker Solutions: Operations - Shared Services has a position available for a Quality Assurance Team Manager. The position will be based in Park town, Johannesburg- Job Description- The Quality Assurance (QA) Team Leader is responsible for leading and managing a team of QA Consultants in monitoring and evaluating the performance of...
-
Senior Consultant
4 months ago
Johannesburg, South Africa Sapiens Full time**Senior Consultant**: - Req ID: 51970- Location: Johannesburg, South Africa**Senior Consultant - Location: South Africa - Remote** We are looking for a Senior Consultant with international outlook and experience from the IT-insurance industry for Tia Professional Services in South Africa. Are you ready to join a team of professionals that works with a...
-
Junior Consultant
4 months ago
Johannesburg, South Africa Sapiens Full time**Junior Consultant**: - Req ID: 51967- Location: Johannesburg, South Africa**Consultant - Location: South Africa - Remote** We are looking for a Consultant with international outlook and experience from the IT-insurance industry for Tia Professional Services in South Africa. Are you ready to join a team of professionals that works with a state-of-the-art...
-
Senior Consultant
4 months ago
Johannesburg, South Africa Sapiens Full time**Senior Consultant**: - Req ID: 52165- Location: Johannesburg, ZA**Senior Consultant - Location: South Africa - Remote** We are looking for a Senior Consultant with international outlook and experience from the IT-insurance industry for Tia Professional Services in South Africa. Are you ready to join a team of professionals that works with a...
-
Quality Assurance Consultant
4 months ago
Johannesburg, South Africa Santam Full timeAbout the Company Santam is the market leader in the general insurance industry in Southern Africa. We are a large, diversified, expanding and transforming company and whilst based in South Africa, we are rapidly moving into a number of emerging markets, both in Africa and Asia. Our success is rooted in our passion for our clients and everything we do is...
-
Quality Assurance Team Manager
2 weeks ago
Johannesburg, Gauteng, South Africa Sanlam Full timeJob Title: Quality Assurance Team ManagerSantam Broker Solutions: Operations – Shared Services has a position available for a Quality Assurance Team Manager. The position will be based in Park town, Johannesburg.Job DescriptionThe Quality Assurance Team Manager is responsible for leading and managing a team of QA Consultants in monitoring and evaluating...
-
First Line Manager- Quality Assurance
2 weeks ago
Johannesburg, South Africa Sanlam Full timeCareer Opportunity Santam Broker Solutions: Operations – Shared Services has a position available for a Quality Assurance Team Manager. The position will be based in Park town, Johannesburg Job Description The Quality Assurance (QA) Team Leader is responsible for leading and managing a team of QA Consultants in monitoring and evaluating the...
-
Quality Assurance Lead
21 hours ago
Johannesburg, Gauteng, South Africa Acuity Consultants Full timeJob Title: Quality Assurance LeadJob Summary:We are seeking a highly experienced Quality Assurance Lead to join our team at Acuity Consultants. As a Quality Assurance Lead, you will be responsible for overseeing the QA strategy, ensuring testing throughout the product lifecycle meets enterprise standards. You will lead a team of Software Quality & Test...
-
Quality Assurance Technician
3 months ago
Johannesburg, South Africa Six Sense Consulting Full time**Qualification**: - National Diploma in Auditing/ BTech Auditing /Bcom Audit/Accounting/Risk/Finance **Experience**: - Two (2) years experience as an Internal Auditor in a short-term/ non-life insurance company - OR - Two (2) years experience doing Quality Assurance in a short-term/ nonlife Insurance company. **Quality Assurance Reviews and Projects** -...
-
Quality Assurance Consultant
4 months ago
Johannesburg, South Africa Sanlam Full timeAbout the Company- Santam is the market leader in the general insurance industry in Southern Africa. We are a large, diversified, expanding and transforming company and whilst based in South Africa, we are rapidly moving into a number of emerging markets, both in Africa and Asia.- Our success is rooted in our passion for our clients and everything we do is...
-
QA Lead
4 months ago
Johannesburg, South Africa Intellinexus Full time**Who are we?** **What do we offer?** - We offer both remote and hybrid work opportunities. - Intellinexus is an SME, therefore you get a lot of exposure to different technologies, solutions and techniques during projects. - Intellinexus supports career development and growth of its employees, therefore time and money is invested to grow their consultants...
-
Sales Team Leader
3 months ago
Johannesburg, South Africa Energy at Work Projects Full timeThe Sales Team Leader will be required to manage a Team of 10 - 15 Sales Consultants. These consultants will be selling a variety of insurance products across both short and long term insurance. **Duties and Responsibilities**: - Lead a team of Sales Consultants - Drive targets and quality business - Work closely with the QA to identify coaching needs -...
-
Quality Assurance Technician
3 months ago
Johannesburg, South Africa Six Sense Full timeGauteng, Johannesburg - Annually Cost To Company (Market related) A well-established short term insurer is seeking to appoint a Quality Assurance Technician The purpose of the role is to conduct quality assurance assignment to monitor compliance, internal policies, procedure and applicable regulations or laws. **Qualification**: - National Diploma in...
-
Claims Consultant
4 months ago
Johannesburg, South Africa Wellwishers Full time**Purpose of this role**: The purpose of this role is responsible to drive the formulation and implementation of the risk model and underwriting philosophy, analyse claims and other data when assessing claims. Providing feedback on all claims, liaising with relevant stakeholders, and utilise their skills, knowledge and experience to make appropriate and...