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Financial Administrator

1 month ago

Stellenbosch, South Africa ICTEngage Full time

The Financial Administrator will be responsible for daily and monthly invoicing, process debtor’s payments, debtor’s administration and support services in respect of debtor’s accounts as well as debtor’s cancellations. Issuing suspension notifications, contacting customers regarding overdue accounts, and overseeing customer payment.


Billing

  • Finance Systems - Process and update finance related tasks on CRM within timeframes given.

Client Invoicing

  • Create or Review Pro-forma invoices generated on the Billing Platform.
    Process and send client Tax invoices.
    Process monthly recurring invoices on the Billing Platform for annuity/ subscription services 
    Collect and enter data for various financial spreadsheets. Suggest changes or improvements to increase accuracy and efficiency.
Cancellations
  • Custodian of Cancellation queue on CRM.
    Calculate penalties on early termination of contracts and send to Billing Controller for approval.
    Maintaining and overseeing all cancellation task on CRM within timeframes given.

Payments

  • Load client debit order and EFT payments onto the Porta platform timeously within timeframes 

Query resolution

  • Resolve client account queries.
    Escalating advanced queries to the Billing Controller.
    Maintain effective working relationships with clients and with employees, whilst adhering to financial policies and procedures.
    Maintain clear communication channels between the Finance department and all other departments in the company.

Administration

  • Add new and maintain existing client master files.
    Create and maintain accurate debtors accounts on the computerised
Debt Collection
  • Debt collection via phone and email.
    Following up on debtor payment agreements.
    Communicate (both verbal and written) with Collections Administrator with regard to overdue accounts.

Other duties

  • Email Management
    Customer Service
    Collect and enter data for various financial spreadsheets.
    Suggest changes or improvements to increase accuracy and efficiency.
    Perform additional duties as instructed by the Group Finance Manager.


Requirements
  • Solid understanding of basic bookkeeping and accounts receivable principles
  • At least 3+ years’ experience in the same or similar role in the creditors/debtor’s department
    Grade 12
    Good understanding and working knowledge of Sage and Zero
    Fully computer literate with MS Office skills
    Strong administration skills
    Excellent time management skills
    Systematic thinking
    Ability to stay calm under pressure
    Be able to work independently and accurately
    Demonstrate sound work ethics
    Good telephone skills
    Effective verbal, written and listening communication skills
    Ability to calculate, post and manage accounting figures and financial records
    Deadline driven
    Highly motivated


Benefits
  • Pension Fund  
  • R15k per month 
  • Medical Insurance