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Front of House Manager
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Front of House Manager/ Supervisors
1 day ago
Cape Town, South Africa HotelJobs.co.za Full time**FRONT OF HOUSE MANAGER/ SUPERVISORS CANAL WALK CAPETOWN** Coordinate daily **Front of House and Back of House** restaurant operations, by delivering superior service and maximising customer satisfaction through responding efficiently and accurately to customer needs and complaints. Maintenance and responsibility of the both operational and financial...
Front of House/Head Waitron
3 months ago
Guest Relations
- Meeting & Greeting of Guests & Visitors
- Check-in of Guest into accommodations
- Hosting guests
- Maintaining standards
- Coordination of all guest activities with relevant staff
- Ensure the highest standard of service
- Maintaining a productive & happy work environment
- Following standard Operation Procedures
Food and Beverage
- Efficient Breakfast, lunch & dinner table service
- Working on the Point - of - sale system
- Invoicing of Guests
- Assisting with Weekly & Month - end stock takes
- Food & Beverage issuing and invoicing
- Assist in the ordering of supplies for Bar/Restaurant
- Ensure that all items are charged, and the Cafe?/Restaurant outlet is profitable
- Assist wedding planners & Coordinators
- On the ground coordination of service providers
Housekeeping and Maintenance
- General upkeep of facilities
- Assisting with housekeeping standards & hygiene in Guest accommodation
- Assist with room checks
- Reporting any maintenance issues to the Maintenance Supervisor/GM
General Coordinating
- Assist with conferences and special events
- Assist with weddings.
- Handling of special Guest requests and providing helpful info on activities offered by the company & in the surrounding area.
- Representing the company in a professional manner at all times.
- Providing the Guests with an unforgettable experience.