Senior Project Manager

Role Purpose:

The purpose of the IT Project Manager III role is to ensure the efficient and effective management and delivery of multiple, cross-functional, global and large-scale IT projects, from inception to completion, that provide demonstrable value in line with the company’s business and IT strategy and enterprise architecture. More specifically, the role initiates, plans, designs, executes, monitors, controls and closes all assigned IT projects, and delivers these within the agreed parameters of project scope, cost, timescales and quality. The role works with executive stakeholders to deliver on strategic, board or PAC projects. The IT Project Manager II requires a strong customer service focus with a commitment to meeting project deadlines while consistently communicating with business stakeholders, the PMO team and external vendors to ensure project objectives, quality and expectations are well managed and delivered.

Role Description:

• Successfully execute and deliver all assigned projects on-time, within scope and budget, ensuring that all assigned projects are aligned to the IT strategy and enterprise architecture and project management methodology.
• Ensure the projects technical and business feasibility by clearly defining the project purpose, objectives and expected deliverables.
• Work with executive level project stakeholders to ensure shared expectations, structures and deliverables are clearly defined and agreed.
• Establish, define and develop project scope, priorities, cost estimates, resourcing requirements, work plans, time schedules and communication plans required to deliver on agreed objectives and deliverables.
• Develop an integrated project plan and ensure that all the various elements of the project are clearly and accurately defined, communicated, resourced, coordinated and managed.
• Ensure the required authorisations and sign-off necessary to move a project forward is obtained from the Project Sponsor and/or Steering Committee.
• Coordinate internal resources and/or third parties/vendors for the flawless execution of projects.
• Manage the process of procuring the external supply of resource and services and lead the negotiation of contracts with external suppliers where required.
• Effectively communicate project expectations to team members and executive level stakeholders in a timely and clear fashion.
• Create, update and maintain comprehensive project documentation such as project plans, request for change, status reports, identification of risks or problem areas, analysis of results and proposed resolution through the use of spreadsheets, diagrams and process maps.
• Perform risk management so as to minimise project risks and ensure successful delivery of the project.
• Manage expectations for the delivery of the project and timeously escalate any potential issues or risks to enable proactive and appropriate corrective action to be taken.
• Track and manage changes to the project scope, project schedule and project costs where required using appropriate verification techniques.
• Track and measure project performance, including analysing the successful completion of short and long-term goals using appropriate project management tools and techniques.
• Provide regular, clear and concise visibility on project status (timeline, key decisions, dependencies, issues, risks, metrics) through weekly/monthly status reporting and project/resource reviews.
• Meet budgetary objectives and make adjustments to project constraints based on financial analysis.
• Ensure adherence to established IT Project Governance and methodologies.
• Lead collaborations with customers, subject matter experts, designers and IT Risk and Quality team to maximise project quality and business value.
• Conduct and capture project lessons learnt identifying project wins and opportunities for improvement.

Qualifications and experience:

• Degree or Diploma in Information Technology, Information Systems, Computer Science or equivalent – (essential).
• Relevant post graduate qualification - (beneficial).
• Formal Project Management certification from an accredited Project Management body (e.g. PMP, AMP, Prince2, MSP) - (essential).
• +5 years' experience in a senior project management role with demonstrable experience implementing business critical projects across multiple integration points, functions and business units while working with global implementation projects and large delivery teams - (essential).
• Credit Management systems and process knowledge (in a Retail/Retail banking sector) essential.
• Experience with multi-method project delivery and methodology - (essential).
• Exposure to SAFe - (desired).
• Experience working with executive stakeholders - (essential).
• Experience delivering strategic business goals and working on board / PAC projects - (essential).
• Experience managing the delivery of “blue sky” projects including new functionalities, platforms, products or services or mitigating large risks (e.g., large compliance projects such as data privacy, information security projects).
• Experience in a retail or FMCG environment – (desired).

Key competencies and work ethic:

• Project management - Applies project management process and tools to deliver quality, large scale and high impact project deliverables on time. Define roles and responsibilities within a project. Defines and establishes stakeholder involvement, risks and resources on a project.
• Business acumen - Enables change by defining needs and recommending solutions that deliver value to the business. Understanding of how business /industry operates. Knows own market well and is commercially aware.
• Personal energy and driven with strong integrity - Takes accountability for actions and mistakes.
• Analytical, critical thinker with an independent, proactive problem-solving approach - Understands, analyses and navigates the risks of multiple and complex processes with a strong basis on project methodologies and principles. Applies sound judgement, particularly in balancing competing demands and priorities.
• Reporting, verbal and written communication skills - Applies accurate and succinct messaging, presents complex concepts simply and communicates actionable findings in a way that inspires and facilitates change.
• Collaborative partnering - Builds sound relationships both internally and externally. Able to comfortably engage with executive level stakeholders to achieve project goals. Open, honest and direct and comfortable giving and receiving constructive feedback. Thinks and acts both independently as well as collaboratively.
• Able to influence stakeholders to drive complex synergies and deliver on program / projects outcomes.
• Results-oriented and quality focused setting stretch goals for self, while remaining focused and working tenaciously toward meeting and exceeding expectations.
• Ability to work under pressure and manage multiple demands while organising, prioritizing, and reordering workload in a rapidly changing and fast-moving environment.
• Innovative and solution-orientated – Applies sound judgment to generate solutions that serve the flow of work, quality and the respective risk mitigation requirements.
• Digital centric & savvy - passionate about the possibilities of digital technologies and its value for business, a self - starter who can come up to speed quickly on our applications, technologies and processes.
• Governance, compliance and ethical behaviour - Applies the Governance Policy, Code of Conduct and ethical behaviour. Addresses non-compliance and implements suitable corrections.

Kindly regard your application as unsuccessful if you have not heard from the agency within 2 weeks.