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Retail Sales Associate

5 months ago

Johannesburg, South Africa adidas Full time

Department: Retail Operations
Direct Reporting Line: Retail Store Manager
Subsidiary/country: Johannesburg, South Africa

 

Job Purpose
Assist management in day-to-day store maintenance while providing excellent service and observing and maintaining all store policies and procedures.

 

Essential Duties and Responsibilities
Includes the following. Other duties may be assigned.
-Ensures the highest level of adidas service is given to each customer.
-As needed, completes any regular sales transactions involving cash, credit, checks, etc.
-Involved indirectly with ticketing of products as well as checking paperwork against items received.
-Assists in product flow from stockroom to sales floor on a fill in basis.
-Ensure that Company assets and stock is always secured in order to alleviate shrinkage.
-Assists in the development of displays of merchandise or follow suggestions or schedules provided by the store management team.
-Attain proficiency with the point-of-sale system by acquiring system utilization skills. Ensure integrity is maintained through attention to policy and procedure.
-Uses selling techniques such as add on sales and describing technical information to customers to enhance salesmanship and reach store and position sales goals.
-Greets customers in the store and assists them in finding the right product. Occasionally, serves primarily as a Greeter at the front door during busy workdays.
-Maintaining general housekeeping standards.
-Safekeeping of Company assets.

 

Skills required
-Listening
-Excellent customer service
-Meeting sales goals
-Selling to customer needs
-People skills
-High energy level

 

Education and experience requirements
-Matric certificate
-0 – 1 years of retail experience