Executive Housekeeper

1 month ago


BelaBela, South Africa Bright Placements Full time
Our client is seeking an experienced Executive Housekeeper to join their team at their prestigious 5-star game lodge. In this role, you will be responsible for maintaining the highest standards of cleanliness and presentation throughout the lodge. You will lead a dedicated housekeeping team, ensuring exceptional guest experiences through attention to detail and effective management.

Duties and Responsibilities:
  • Oversee all housekeeping operations, ensuring exceptional cleanliness and organization of guest rooms and public areas.
  • Manage and train the housekeeping team, fostering a positive and productive work environment.
  • Develop and implement housekeeping policies, procedures, and standards.
  • Conduct regular inspections to ensure compliance with quality and safety standards.
  • Manage inventory of cleaning supplies and equipment, ensuring proper usage and storage.
  • Collaborate with other departments to ensure a seamless guest experience.
  • Address and resolve guest complaints and concerns promptly and professionally.
  • Prepare reports on housekeeping activities and performance metrics for management review.
Experience and Qualifications:
  • Proven experience as an Executive Housekeeper or in a similar management role within a luxury hotel or game lodge.
  • Strong leadership and team management skills.
  • Excellent organizational and multitasking abilities.
  • Detail-oriented with a passion for maintaining high standards of cleanliness.
  • Strong communication and interpersonal skills.
  • Proficiency in housekeeping management software is a plus.
  • Ability to work flexible hours, including weekends and holidays.

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