Desktop Investigator

3 weeks ago


Sandton, South Africa Hollard Recruitment Full time

Hello… an exciting new opportunity has just become available in our Life Solutions, Customer Office, Claims area.  We are looking to recruit a Desktop Investigator.

 

Role Objectives:

To ensure that all claims referred to Claims Investigation are validated correctly by performing accurate and timeous confirmations with 3rd party individuals. Any fraudulent activities detected are to be referred to the Claims Investigation manager to validate and assign to a claim’s investigator for field investigation.

 

Key Responsibilities:

The key outputs required for the core function of financial crime investigation:

 

  • Ensuring daily tasks and validation of claims are processed within the agreed service level agreement.
  • Perform 3rd party verifications on all claims referred to confirm if the claim is valid/ fraudulent.
  • Managing Hollard’s risk by ensuring that valid claims are paid and invalid claims are not paid.
  • Managing our risk by verifying the information at sales, administration and claims stage and reporting operational risks to Compliance.
  • To capture all claims referred on the Respond system for case tracking and reporting purposes.
  • To perform related tasks within claims investigations as per the request of the Senior Manager and / or the Investigations Managers that support the overall objective of the claims team.
  • Ensure compliance with all relevant legislation (FICA, POPIA, TCF).
  • Ensure all standard claim documents are received with the required referral form for each investigation.
  • Engage with fellow colleagues within the team on any ideas for continuous process improvement.
  • Work closely with internal and external stakeholders.
  • Assist with special projects from time to time when requested.

  • Desktop Investigator

    3 weeks ago


    Sandton, South Africa Hollard Recruitment Full time

    Job Opportunity: Desktop InvestigatorHello, and welcome to this exciting opportunity in our Life Solutions, Customer Office, Claims area. We are seeking a skilled Desktop Investigator to join our team.Key Responsibilities:Validate claims referred to Claims Investigation by performing accurate and timely confirmations with 3rd party individuals.Identify and...

  • Desktop Investigator

    3 weeks ago


    Sandton, South Africa Hollard Recruitment Full time

    Exciting Opportunity for a Desktop InvestigatorWe are seeking a skilled and detail-oriented Desktop Investigator to join our Life Solutions, Customer Office, Claims team at Hollard Recruitment.The successful candidate will be responsible for ensuring that all claims referred to Claims Investigation are validated correctly by performing accurate and timeous...

  • IT Helpdesk Support

    4 weeks ago


    Sandton, South Africa Shorza Full time

    **NEW VACANCY**: IT Helpdesk Support (Desktop & Software Support) **Location**: Sandton, South Africa (Supporting a UK-Based Team) **About Our Client**: Our client is a UK company dedicated to incorporating talented South African professionals into their global team. By joining their inclusive and innovative environment, you'll have a significant impact on...

  • Network Specialist

    1 week ago


    Sandton, South Africa Dimension Data Full time

    Job SummaryAs a Network Engineer at Dimension Data, you will be responsible for ensuring the operational readiness of our clients' IT infrastructure and systems. This will involve identifying, investigating, and resolving technical incidents and problems, as well as restoring services to clients by managing incidents to resolution.Key Responsibilities1....


  • Sandton, South Africa Stonebridge HR Solutions Full time

    Job Title: Security SpecialistStonebridge HR Solutions is seeking a highly skilled Security Specialist to join our team. As a key member of our security team, you will be responsible for analyzing data to identify security threats and developing strategies to mitigate them.Key Responsibilities:Analyze data from various security sources to identify patterns...

  • Security Expert

    1 month ago


    Sandton, South Africa Stonebridge HR Solutions Full time

    Job Title: Security SpecialistWe are seeking a highly skilled Security Specialist to join our team at Stonebridge HR Solutions. As a key member of our security team, you will be responsible for analyzing data to identify security threats and developing strategies to mitigate them.Key Responsibilities:Analyze data from various security sources to identify...

  • Security Specialist

    3 weeks ago


    Sandton, South Africa Stonebridge HR Solutions Full time

    Job Title: Security SpecialistWe are seeking a highly skilled Security Specialist to join our team at Stonebridge HR Solutions. As a key member of our security team, you will be responsible for ensuring the safety and security of our clients' assets and infrastructure.Key Responsibilities:Analyze data from various security sources to identify potential...


  • Sandton, South Africa Dimension Data Full time

    Job Title: Network EngineerJob Summary:We are seeking a skilled Network Engineer to join our team at Dimension Data. As a Network Engineer, you will be responsible for providing technical support and maintenance for our clients' IT infrastructure and systems.Key Responsibilities:Monitor and maintain the health of our clients' IT infrastructure and...


  • Sandton, South Africa Dimension Data Full time

    Job Title: Network EngineerJob Summary:We are seeking a highly skilled Network Engineer to join our team at Dimension Data. As a Network Engineer, you will be responsible for providing technical support and maintenance to our clients' IT infrastructure and systems.Key Responsibilities:Monitor and maintain the health of our clients' IT infrastructure and...


  • Sandton, South Africa vonq-organic Full time

    Job Title: Network EngineerAbout the Role:We are seeking a highly skilled Network Engineer to join our team at vonq-organic. As a Network Engineer, you will be responsible for ensuring the smooth operation of our IT infrastructure and systems.Key Responsibilities:Monitor and maintain our network infrastructure to ensure optimal performance.Investigate and...

  • Network Engineer

    5 months ago


    Sandton, South Africa Dimension Data Full time

    FunctieomschrijvingUnder the guidance of more senior Networking Engineers, the Network Engineer (L1) will provide a service to clients to ensure that their IT infrastructure and systems remain operational through proactively identifying, investigating, and resolving technical incidents and problems and to restore services to clients by managing incidents to...


  • Sandton, South Africa Dimension Data Full time

    Job Title: Network EngineerJob Summary:We are seeking a skilled Network Engineer to join our team at Dimension Data. As a Network Engineer, you will be responsible for ensuring the smooth operation of our clients' IT infrastructure and systems.Key Responsibilities:Monitor and maintain the health of our clients' IT infrastructure.Investigate and resolve...


  • Sandton, South Africa Dimension Data Full time

    Job SummaryWe are seeking a skilled Network Engineer to join our team at Dimension Data. As a Network Engineer, you will be responsible for ensuring the smooth operation of our clients' IT infrastructure and systems.Key ResponsibilitiesMonitor infrastructure remotely to identify and resolve technical incidents and problems.Configure, install, test, and...

  • Security Specialist

    3 weeks ago


    Sandton, South Africa Jobted ZA C2 Full time

    This position will be on a Hybrid work model Requirements: - Grade 12, Relevant Security Management Diploma, or equivalent qualification - Extensive experience in data analysis and control room operations. - 3 - 5 years work experience as a Technical Security Officer/Specialist/Analyst - Proven desktop investigation and scenario experience essential -...

  • Application Support

    5 months ago


    Sandton, South Africa Growthpoint Properties Full time

    **Job purpose** **Duties and responsibilities** - Logging and tracking of incidents and requests. - Perform initial investigation, assign ticket priorities and follow each ticket through to resolution and ticket closure. - Analyse incidents to determine problems and driving the problem management process to address root causes. - Escalate to IT internal and...

  • Security Specialist

    1 month ago


    Sandton, South Africa Stonebridge HR Solutions Full time

    This position will be on a Hybrid work model Requirements: Grade 12, Relevant Security Management Diploma, or equivalent qualification Extensive experience in data analysis and control room operations. 3 - 5 years work experience as a Technical Security Officer/Specialist/Analyst Proven desktop investigation and scenario experience essential Registered...

  • Security Specialist

    1 month ago


    Sandton, South Africa Stonebridge HR Solutions Full time

    This position will be on a Hybrid work modelRequirements:Grade 12, Relevant Security Management Diploma, or equivalent qualificationExtensive experience in data analysis and control room operations.3 - 5 years work experience as a Technical Security Officer/Specialist/AnalystProven desktop investigation and scenario experience essentialRegistered PSIRA Grade...

  • Security Specialist

    1 month ago


    Sandton, South Africa Stonebridge HR Solutions Full time

    We are looking for a Security Specialist for a Multinational company within the Telecommunications industry based in the Sandton area.This position will be on a Hybrid work modelRequirements:Grade 12, Relevant Security Management Diploma, or equivalent qualificationExtensive experience in data analysis and control room operations.3 - 5 years’ work...

  • System Administrator

    5 months ago


    Sandton, South Africa Ivanhoe Mines Full time

    **IVANHOE MINES is looking for a Systems Administrator** **Ivanhoe Mines is a leading Canadian mining company committed to becoming a global leader in the supply of critical resources required to transition our world to a low-carbon, renewable future. Ivanhoe is focused on developing and expanding its four principal mining and exploration projects in...


  • Sandton, South Africa Absa Bank Limited Full time

    Empowering Africa’s tomorrow, together one story at a time. - With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.Job Summary The...