Solutions Advisor

1 month ago

Johannesburg, South Africa SAP Full time

We help the world run better


At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. 

 

 

The Solution Advisor Senior Specialist brings well-developed solution and business process knowledge to customers by demonstrating a compelling vision of the future with SAP/partner solutions. They lead solution requirements for the account team by identifying, qualifying, and demonstrating how SAP can provide the best solution to achieve their business outcomes. They engage memorably and deliver customer experiences with stories that differentiate with business outcomes. They support activities to ensure customers fully realize the value of SAP's solutions and are eager to renew them.

Account Team Engagement:

  • Engage with customers early in the sales cycle by matching customer needs and vision to SAP solutions and qualifying the opportunity against a probability of success.
  • Manage the business process discovery to provide a foundation for the solution recommendations and support the business capability mapping, technical discoveries, and the case for change.
  • Support new sales and adoption by providing solution-specific expertise and competitive differentiation.
  • Provide expertise to the account team and to the development of the account strategy.
  • Contribute to creation of overall theme and competitive differentiation (value wedges) and execute dry runs.
  • Engage customers through impactful storytelling.
  • Provide answers to customer / internal SAP team inquiries concerning solution topics focusing on driving customer success and business outcomes.
  • Embrace consistent messaging and employ digital assets in all customer engagements, including recorded demos, presentations, microsites, and other reusable content.


Customer Lifecycle Engagement:

  • Effectively transition the deal to on-boarding teams / partner / Field Services.
  • Drive adoption by continuing to sell the vision and impact of SAP's solutions post-selection.
  • Provide expertise through the customers' successful deployments and realization of value, as required.
  • Build knowledge across the customer lifecycle.
  • Expand the SAP footprint by showing how other SAP solutions can be leveraged to address other areas of their business.
 

Experience & Educational Requirements

  • Professional experience with large, multi-national software/IT organizations and with a demonstrated expertise of at least one solution segment / Line of Business (LoB).
  • SAP product experience and/or relevant solutions / Line of Business experience.
  • Working knowledge of Cloud in the Business-to-Business (B2B) environment.
  • Working knowledge of Cloud, Hosted Services, and SAAS (software as a service)/ PAAS (platform as a service)/ IAAS (Infrastructure as a Service) models, cloud-based commerce/ business networks.
  • Proven track record of success in the selected solution/ Line of Business area.
  • Ability to engage through storytelling.
  • Fluency in English. Any other language is an asset.
  • Fluency in the language of local markets desirable.

 

Bring out your best

SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.  

 

We win with inclusion

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.

For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

 

EOE AA M/F/Vet/Disability

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.

 

Compensation Range Transparency: SAP believes the value of pay transparency contributes towards an honest and supportive culture and is a significant step toward demonstrating SAP’s commitment to pay equity. SAP provides the hourly base salary rate range applicable for the posted role. The targeted range for this position is T3 USD. The actual amount to be offered to the successful candidates will be within that range, dependent upon the key aspects of each case which may include education, skills, experience, scope of the role, location, etc. as determined through the selection process.  SAP offers limited benefits for employees hired into hourly or like roles subject to appliable plan/policy terms. A summary of benefits and eligibility requirements can be found by clicking this link:  SAP North America Benefits.

 

Requisition ID: 409044 | Work Area: Presales | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations:  #LI-Hybrid

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