Key Account Manager Independent Automotive Channels

3 months ago


Benoni, South Africa Fempower Personnel Full time

A leading automotive manufacturer is looking for a Key Account Manager with experience in dealing with the Independent Automotive Channels. To secure, develop and maintain client relationship and become a strategic partner with assigned accounts by consulting with a high degree of expertise and knowledge, raising the level of contact and staying visible within the assigned accounts.


DUTIES AND RESPONSIBILITIES

  • Assist with the preparation of contractual agreements and ensure terms are adhered to
  • Effectively solve problems and manage risks to ensure achievement of targets
  • Prepare presentations, proposals, contract reports as necessary
  • Provide reports and analysis as required
  • Monitoring all aspects of the company service in respect of the client and taking action to resolve any issues without delay
  • Representing the client's interest within company to ensure that service adjustments are made where necessary
  • Responsible for the ongoing liaison between clients and the company
  • To ensure that client needs and expectations are being met deviations to be reported
  • Ensuring that a close relationship is built with an understanding of the client's research
  • Advising on changes and trends in the marketplace and the activities of competitors
  • Contacting clients to maintain relationship
  • Act as the key interface between the customer and all relevant divisions

EDUCATION / EXPERIENCE

  • Grade 12 with a relevant Degree or Diploma
  • 5-10 Years’ experience in a Key Accounts role with specific experience in Key Account Management
  • To have experience in successful liaison with both customers and internal stake holders
  • Good customer service orientation and communication skills
  • A strong consciousness of responsibility and dedication 

 



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