Field Technician

6 days ago

Klerksdorp, South Africa G4S Full time
Job Introduction :

Field Technician - G4S Deposita - Klerksdorp - South Africa


Deposita SA, a world renowned Cash Management Company Specializing in Smart Solutions For Banking, Retail & Wholesale Sectors has a vacancy in the Operations Department.


Reporting to the Operations Manager, the successful candidate will be responsible for installing, repairing, maintaining ABM’s as well as docking stations.


The successful incumbent should be a self-starter with a proven track record in maintaining company policy, adopting best practices, and is able to exercise sound judgement in the pursuit of the achievement of the goals of the organisation, and understanding the role which technical support plays within a successful business unit. The incumbent will be expected to be results driven and to live the values of the organisation.

Role Responsibility:

1. Effective management of Installations and Maintenance

  • Ensuring installations and deinstallation of ABM's are completed.
  • Provide training to customers of new ABM.
  • Maintain and install docking stations.
  • Maintain ABM's and install new modifications.

2. Effective management of Operational Excellence

  • Ensure that customers needs are attended to timeously.
  • Workmanship is always at the highest level.
  • SLAs to be completed according to the business arrangements.
  • Maintain and care for equipment issued by the business.
  • Collect faulty canisters from the cash centre for repair by the service centre.
  • Monthly maintenance to be completed according to SLA agreements (98% per vendor).
  • Correctly completing Call logging system (Journey) for reference, billing and stats.

3. Effective management of Client Retention

  • Ensure that existing clients are satisfied with the operation of the devices by ensuring that effective training has been done on the devices.

4. Effective management of Customer Service

  • Perform spot fixing on-site.
  • Ensure technical call-outs are attended within time limits of SLA.
  • Working extended hours when needed.

5. Health and Safety

  • Participate in the design/ development/ review/ implementation and monitoring of each year's branch/region/national safety plans.
  • Participate in safety forums created by the company for example safety meetings and safety talks.
  • Report all safety incidents to the relevant people.
  • Discuss all safety incidents on all levels.
  • Follow-up on any activities through safety meetings/committee/representatives/management.
  • Attend safety education and refresher programs.
  • Comply with safety policies and procedures at the workplace.
  • Distribute safety information as and when required.
  • Wear protective clothing all the time.
The Ideal Candidate:

1. Qualification & Technical Experience Required

  • Grade 12 / NQF Level 4.
  • A valid drivers license.
  • Electrical skills.
  • Technical skills.

2. Skills and Attributes

  • Delivering great customer service.
  • Sharing and cooperating.
  • Dealing with challenging circumstances.
  • Understanding the organizational environment.
  • Attention to detail.
  • Work under pressure.

  • Field Technician

    4 weeks ago

    Klerksdorp, North-West, South Africa Herotel Full time

    Job Title: Field TechnicianHerotel is seeking a skilled Field Technician to join our team. As a Field Technician, you will be responsible for overseeing and leading installations/repairs on Wireless or Fibre networks.Main Responsibilities:Follow set SOP's and procedures.Work closely with a Team Leader and Scheduler.Maintaining project and safety...

  • Field Technician Junior

    5 months ago

    Klerksdorp, South Africa Herotel Full time

    Applications are invited for the **Field Technician - Junior **position to be based in **Klerksdorp, North West.** **PURPOSE OF THE ROLE**: The Field Technician Junior's main duty will be to oversee and lead installations/repairs on Wireless or Fibre networks. Focusing on standard home or small basic business installations/repairs/surveys. **Key...

  • Field Technician

    1 month ago

    Klerksdorp, South Africa Herotel Full time

    Applications are invited for the Field Technician - Junior position to be based in Klerksdorp. PURPOSE OF THE ROLE: The Field Technician Junior's main duty will be to oversee and lead installations/repairs on Wireless or Fibre networks. Focusing on standard home or small basic business installations/repairs/surveys. ...

  • IT Technician

    5 months ago

    Klerksdorp, South Africa Curro Holdings Ltd Full time

    **At Curro,** **we care.**: **IT Technician**: **Curro Klerksdorp** **Vacancy Reference: 18084**: Hey there! At Curro, we're more than just a team, we're a family. We're on the lookout for go-getters, the dreamers, and the doers. Ready to roll up your sleeves and join a place where we value fun as much as we value hard work? Are you ready? **What are we...

  • IT Technician

    3 months ago

    Klerksdorp, South Africa Curro Holdings Ltd Full time

    **At Curro,** **we care.**: **IT Technician**: **Curro Klerksdorp** **Vacancy Reference: 21707**: Be the backbone of Curro's success! We're seeking experienced non-teaching professionals to support our educational mission. If you thrive in a fast-paced environment and love contributing to learner growth, you’re who we’re looking for! **What are we...

  • Ams Consultant

    6 months ago

    Klerksdorp, South Africa Planned Talent Pty (Ltd) Full time

    Are you passionate about agricultural mechanisation and technology? My client, is seeking a dynamic individual to join our team of experts delivering specialized mechanisation and maintenance services to agricultural producers **_ More about the opportunity:_** In this role you will be providing technical support to customers and dealers on agricultural...

  • Mechanical Vehicle Specialist

    1 week ago

    Klerksdorp, North-West, South Africa Bonafide Human Capital (Pty) Ltd Full time

    Seeking a highly skilled Mechanical Vehicle Specialist to join our team at Bonafide Human Capital (Pty) Ltd. The successful candidate will be responsible for providing technical and specialist support to staff, ensuring high-quality vehicle repairs and maintenance, and delivering exceptional customer service.About the RoleThe ideal candidate will possess...

  • Mechanization Services Manager

    5 months ago

    Klerksdorp, South Africa All Star Placements Full time

    We have a Position available for a Manager of Mechanization Services Klerksdorp area. The duties expected of the successful applicant are as follows but not limited to: Ensure strategic financial management and administration: Create and manage the annual service department budget by considering relevant factors. Monitor expenses and revenue streams,...

  • Mechanization Services Manager

    5 months ago

    Klerksdorp, South Africa All Star Placements Full time

    We have a Position available for a Manager of Mechanization Services Klerksdorp area. The duties expected of the successful applicant are as follows but not limited to: Ensure strategic financial management and administration: Create and manage the annual service department budget by considering relevant factors. Monitor expenses and revenue streams,...

  • Ams Consultant

    6 months ago

    Klerksdorp, South Africa All Star Placements Full time

    We have a position available for a AMS Consultant in the Klerksdorp area To qualify for this position, you will require: A Bachelor’s degree in agriculture, Agronomy, Engineering, or a related field. Preferably a qualified John Deere technician. At least 3-5 years of experience working in the Agricultural industry, specifically with John Deere equipment...

  • IT Support

    6 months ago

    Klerksdorp, South Africa Shout-It-Now Full time

    SHOUT-IT-NOW believes in a world where youth are empowered to make the best choices for their own health and well-being. **SHOUT-IT-NOW OFFERS COMPREHENSIVE, EASILY ACCESSIBLE SERVICES TO THE YOUTH, IN SAFE ENGAGING SPACES** SHOUT-IT-NOW uses innovative social behavior change approaches to effectively engage youth and create demand for our health and...

  • Helpdesk Agent

    6 months ago

    Klerksdorp, South Africa Herotel Full time

    Applications are invited for the **Helpdesk Agent - Tier 1 **position to be based in **Potchefstroom/ Klerksdorp/ Ventersdorp.** **PURPOSE OF THE ROLE**: **Key Performance Areas would include, but are not limited to**: **First contact and first call customer support**: - Assist walk-in clients where applicable. - Screen incoming calls, redirecting them to...