Field Technician

3 weeks ago


Klerksdorp, North-West, South Africa Herotel Full time
Job Title: Field Technician

Herotel is seeking a skilled Field Technician to join our team. As a Field Technician, you will be responsible for overseeing and leading installations/repairs on Wireless or Fibre networks.

Main Responsibilities:
  • Follow set SOP's and procedures.
  • Work closely with a Team Leader and Scheduler.
  • Maintaining project and safety documentation.
  • Accurate reporting and updates on work done.
  • Ensuring all relevant stock is available for the work that was scheduled.
  • Keep equipment well maintained.
  • Adhere to all Health and Safety procedures.
  • Completing all SHER and OHS required documentation.
  • Fibre Troubleshooting: Splicing, testing, dome management.
  • Wireless Troubleshooting: Signal testing on CPE's, access points and bandwidth capacity.
  • Basic Network Troubleshooting: Ip conflicts, firewall issues and routing issues.
  • Installation of VoIP systems.
Preferred Requirements:
  • 1 year's Fibre Optic splicing experience.
  • 1 year's RF/Wireless experience.
  • Knowledge around network structures, crimping.
  • Previous experience in the IT Industry advantageous.
  • Basic computer skills.
  • Customer service experience.
  • Basic Networking considered an asset.
  • Technical training considered an asset. Electronics, IT, Networking, VoIP, IP cameras etc.
  • Experience using FO troubleshooting tools (i.e. OTDR, Mass Fusion Splicing, etc.).
  • Driver's license.
  • Clean driving record.
  • Good analytical and problem-solving skills.
  • Effective planning skills.
  • Leadership skills.
  • Good working knowledge of hand and power tools used in this position.
  • Proficient in fibre cable termination with connectors.
  • Well versed in fusion splicing machine technique.
  • Strong manual dexterity and hand-eye coordination.
  • Ability to work neatly and accurately.
  • Technically minded.
  • Ability to work in a physically demanding environment including, but is not limited to:
    • Carry, raise and climb a ladder, carry, lift and handle heavy equipment (manhole covers, cable reels).
  • Self-disciplined, motivated and organised.
  • Medically fit & able to work at height.
Education Requirements:
  • Grade 12.
  • Specialized certifications would be an advantage.

We are an equal opportunities employer and welcome applications from all qualified candidates. Please submit your CV and a cover letter outlining your experience and qualifications for this role.


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