Retail Manager

1 month ago


Cape Town, South Africa ACDC Dynamics Full time
Description

ACDC Dynamics a leading manufacturer, importer, and distributor of quality products in the electrical, electronics, pumps, and tools industry is looking for an experienced and dynamic Retail Manager. 

Purpose of the Role  


The Retail Manager plans and directs the day-to-day operations of the Branch. Incumbent develops strategies to improve customer service, drives store sales and increase profitability. In addition you are required to ensure customer needs are met, complaints are resolved, and service is quick and efficient.

Key performance areas:  

Manage retail staff and the cashiers  Meet financial goals by analysing variances, initiating corrective actions, formulating pricing policies and scheduling expenditures  Make sure pricing is correct  Work on store displays  Attend trade shows in order to identify new services and products  Recruit, Coach, counsel, discipline, and train employees  Evaluate self-on-the-job performance, as well as other staff  Identify market trends that appeal to customers  Ensure products are clean and ready to be displayed  Approve contracts with store vendors  Maintain inventory and ensure items are in stock  Ensure promotions are accurate and in tune with company’s standards  Utilize computers to record sales figures, for data analysis and forward planning  Make sure that health and safety measures are met  Maintain health and safety measures and store’s cleanliness  Organize and distribute staff schedules  Preside over staff meetings  Help, drive, motivate, and encourage retail sales staff to achieve sales targets  Handle customer complaints, issues and questions

Key Skills and Competencies

Strong leadership and management style, plan lead and control Good Financial acumen Excellent organisational skills Experience in arranging customer days  Knowledge and experience with in-store promotions Willing to work on Saturdays/Public holidays Requirements Minimum 5 years managing a retail store, preference will be given to candidates with electrical knowledge and experience and experience in a similar work environment. Qualification in Business Administration, Retail Management or similar will be advantageous Experience in Accpacc or similar computer packages will be advantageous Work Level Mid-Level Job Type Permanent Salary Market Related EE Position No

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