Retail Store Management

2 weeks ago

Cape Town, South Africa Lush Cosmetics Full time

_

**REQUIREMENTS**:
_
- _**Demonstrable experience in Manager capacity at a retail store, or similar.**_
- _**interpersonal skills in dealing with employees and customers.**_
- _**Competency in retail management**_
- _**Excellent written and verbal communication skills.**_
- _**Experience in Beauty industry/wellness a plus**_
- _**Role is for a possible of 1 of 2 locations - so flexibility**_

Job description:
The role of Management:

- Communication skills - Due to the social nature of their work, Retail Supervisors must
- display excellent written and verbal communication skills. This can help them effectively communicate with staff members, customers, vendors and higher-ups.
- Customer service skills - In order to meet customers' needs, Retail Supervisors must have advanced customer service skills. These skills can help them solve problems, diffuse tense situations, resolve conflicts and more.
- Management skills - Retail Supervisors are usually required to oversee a number of staff members Thus, they must be able to efficiently and effectively manage people in a retail environment.
- Organization - they need to be organized at all times.
- Reliable, Honest, motivated and a team player.
- Be able to carry out duties specified by the Head office team
- Strong emotional intelligence

Store Responsibilities:

- Overseeing salespeople and their relevant duties, shelf stockers, and other employees.
- Monitoring shelve stocks and product displays, and the general appearance of the store.
- Addressing customers' requests, comments, and complaints.
- Motivating employees to achieve targets.
- Assisting training new staff members
- Making and achieving own targets and goals**REQUIREMENTS**:
_
- _**Demonstrable experience in Manager capacity at a retail store, or similar.**_
- _**interpersonal skills in dealing with employees and customers.**_
- _**Competency in retail management**_
- _**Excellent written and verbal communication skills.**_
- _**Experience in Beauty industry/wellness a plus**_

Employment Type
Full-time

**Job Types**: Full-time, Permanent

Ability to commute/relocate:

- Cape Town, Western Cape: Reliably commute or planning to relocate before starting work (preferred)

**Experience**:

- Retail Management: 1 year (required)

Application Deadline: 2023/08/18

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