Product Technical Reviewer: Mechanical and Materials Certification

3 weeks ago

Pretoria, South Africa South African Bureau of Standards Full time
Job title : Product Technical Reviewer: Mechanical and Materials Certification (Re - Advert)Job Location : Gauteng, PretoriaDeadline : December 06, 2024Quick Recommended Links
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Minimum Requirements

  • National Diploma / Diploma in a relevant technical field 
  • SAATCA Registration  is an added advantage
  • 3years relevant work experience in a relevant technical environment

Duties and Responsibilities

Functional Management

  • Conduct sales application reviews of existing customers.
  • Review the planning, scheduling and executing of audits in line with client and SABS requirements.
  • Review audit reports of clients based on the scope of work required. 
  • Conduct on-site peer reviews of auditors as required.
  • Review AB submissions per Accreditation, ISO and SABS requirements.
  • Provide technical support to guide the quotation process for new clients and permit extensions through Technical Reviews.
  • Assist Sales BU with technical expertise for clients where required.
  • Submit all relevant reports within scope of control and on time.
  • Contribute to the development and execution of the Certification Systems Operational Plan (6- month view) to meet capacity and requirements (for new and existing customers).
  • Provide subject matter expertise to the organization as a Technical Reviewer and CTC member.
  • Contribute to the effective functioning of CTCs.

Risk and Compliance Management

  • Assist in identifying and adhering to fraud controls, risk prevention principles, sound governance and compliance processes, and tools to identify and manage risks.
  • Support and provide evidence to all internal and external audit and regulatory requirements.
  • Maintain quality risk management standards in line with regulatory requirements.
  • Maintain and enforce all related Service Level Agreements to minimise business risk and ensure business continuity.
  • Adhere to all relevant laws, policies and Standard Operating Procedures throughout the organisation.
  • Provide technical expertise on schemes to ensure adherence to all relevant laws, policies and Standard Operating Procedures throughout the organisation. 

Stakeholder Management  

  • Contribute to maintaining effective internal and external stakeholder relationships for the purpose of expectations management, knowledge sharing and integration, and to manage the organisation’s reputation.
  • Provide mentorship, coaching and/or skills transfer to staff regarding systems / product schemes.
  • Represent and participate in the organisation’s committees and tasks teams when required.
  • Convene, chair and attend meetings and present performance and business related information to relevant stakeholders when required.
  • Ensure the provision of excellent customer service. 
  • Resolve queries and problems within span of control and within agreed time frames.
  • Follow up on unresolved queries and complaints where required.
  • Liaise with relevant stakeholders regarding follow-up of information, as required for tender requests.
  • Provide subject-matter advocacy and expertise to all relevant stakeholders.
  • Manage internal and external relationships to ensure that certification audit best practices are implemented across the organisation. 

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