Product Technical Reviewer: Number Plates and Fire

2 months ago

Pretoria, South Africa SABS Full time

**Job Advert Summary**:
**About SABS**

Working for the South African Bureau of Standards (SABS) opens the mind to the world around you. The South African Bureau of Standards offers diverse career paths in a dynamic environment that nurtures and recognises potential. Become part of our vision of being a trusted standardisation and business assurance solution provider of choice and join a team that fosters accountability, excellence and innovation in an inclusive workplace.

**Purpose Statement**

To provide a value adding certification service to the department and division through technical expertise and review, which meet the requirements of Accreditation and SANS/ISO Standards and the SABS policies, processes and procedures.

**Minimum Requirements**:
**Qualifications**
- National Diploma / Diploma in a relevant technical field (NQF Level 6)
- SAATCA Registration is advantagous

**Working Experience**
- 3 years relevant work experience in a relevant technical environment (Operational Level)
- Product and/or Systems Certification protocols knowledge is essential (Operational Level)

**Duties and Responsibilities**:
**Functional Management**
- Review the planning, scheduling and executing of audits in line with client and SABS requirements.
- Review audit reports of clients based on the scope of work required.
- Conduct on-site peer reviews of auditors as required.
- Review AB submissions per Accreditation, ISO and SABS requirements.
- Provide technical support to guide the quotation process for new clients and permit extensions through Technical Reviews
- Assist Sales BU with technical expertise for clients where required
- Submit all relevant reports within scope of control and on time.
- Contribute to the development and execution of the Certification Systems Operational Plan (6- month view) to meet capacity and requirements (for new and existing customers).
- Contribute to the effective functioning of CTCs

**Risk and Compliance Management**
- Assist in identifying and adhering to fraud controls, risk prevention principles, sound governance and compliance processes, and tools to identify and manage risks
- Support and provide evidence to all internal and external audit and regulatory requirements.
- Maintain quality risk management standards in line with regulatory requirements.
- Maintain and enforce all related Service Level Agreements to minimise business risk and ensure business continuity.
- Adhere to all relevant laws, policies and Standard Operating Procedures throughout the organisation.
- Provide technical expertise on schemes to ensure adherence to all relevant laws, policies and Standard Operating Procedures throughout the organisation.

**Stakeholder Management**
- Contribute to maintaining effective internal and external stakeholder relationships for the purpose of expectations management, knowledge sharing and integration, and to manage the organisation’s reputation
- Provide mentorship, coaching and/or skills transfer to staff regarding systems / product schemes
- Represent and participate in the organisation’s committees and tasks teams when required.
- Convene, chair and attend meetings and present performance and business related information to relevant stakeholders when required.
- Ensure the provision of excellent customer service.
- Resolve queries and problems within span of control and within agreed time frames.
- Follow up on unresolved queries and complaints where required.
- Liaise with relevant stakeholders regarding follow-up of information, as required for tender requests.
- Manage internal and external relationships to ensure that certification audit best practices are implemented across the organisation.

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