Marketing and Admin Tour Assistant

2 months ago


Southern Suburbs, South Africa Bright Placements Full time
Marketing And Admin Tour Assistant needed for a luxury hospitality group

Business Administration/Hospitality Diploma needed

Admin support to Tours Management
  • Assist in administration and management of all operational requirements.
  • Support in liaising with outsourced transfer companies when needed
  • Assist in booking and confirming all transfers for guests, VIPS, and management.
  • Assist in daily and weekly reporting on sales and operations
  • Support in distribution of rates, when required
  • Assist in daily and monthly recons on transfers and payments
  • Support in liaising daily with the central reservations team and the sister properties concierge or front desk
Marketing Support 
  • Assist with creative input and maintenance briefing to marketing for Tours website
  • Assist with Sales, Marketing, and Business Development for Tours
  • Support in Social Media Management 
  • Assist with month-end reports for Marketing department
  • Assist with PR-related tasks as requested
  • Liaise with marketing for design updates on all Brand Collateral as requested by management.
QUALIFICATIONS & EXPERIENCE
  • Grade 12 (Matric) Senior Certificate
  • Minimum 2 years’ experience in a similar administrative position
  • Tertiary Diploma (NQF Level 6) in business/office administration or hospitality management - beneficial but not required if previous work experience is suitable.
SKILLS & ATTRIBUTES
  • Excellent attention to detail
  • Excellent organizational skills
  • Customer service orientated
  • Logical and practical (analytical skills) Accurate and consistent output of work
  • Ability to work efficiently and fast paced
  • Proactive individual who takes initiative, not confined to a job specification
  • Self-motivated and ability to work without supervision
  • Friendly disposition, inter-personal skills and positive attitude
  • Results driven
  • Telephone etiquette
  • Tech-savvy - Intermediate level Microsoft Office: Word, Excel and Outlook, Opera
  • Outlook calendar management
  • Honest and trustworthy
  • Reliable
  • High level of maturity and EQ
  • Well-groomed and presentable

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