System and Process Implementation Specialist

4 weeks ago

Centurion, South Africa Dimension Data Full time
Functieomschrijving

Key Roles and Responsibilities:

·       Work hand in hand with the Toyota SA (Future Toyota Department)

·       Initiate and build relationships with Toyota SA business

·       Engage with Toyota SA business to understand implementation and training requirements

·       Manage and optimize training solutions for e-Toyota ONE

·       Monitor Toyota dealership e-Toyota ONE usage

·       Monitor Toyota dealership progress

·       Will be required to assist with on-site dealer training, support and follow-up

·       Job will require traveling nationally and BLNS which may be extended periods of time

The duties and responsibilities for this position include the following:

·       Train and equip Toyota dealerships on how to use and implement e-Toyota ONE system and processes

·       Train individuals and groups on how to use e-Toyota ONE and all related products/modules

·       Implement and maintain Toyota SA processes

·       Perform Root cause analysis and identify and recreate issues experienced at Toyota Dealerships related to dealer operational processes

·       Perform needs analysis with Toyota dealerships and communicate any needs and shortcomings with the Toyota SA business team

·       Montior Toyota Dealership performance on e-Toyota ONE by studying the related reports and resolve issues that might be caused by incorrect process

·       Weekly reports on e-Toyota ONE dealer Implementation progress

·       Monthly reports on e-Toyota ONE dealerships, monitoring their progress and identifying shortcomings

·       Assit Toyota SA business to identify and prepare upcoming targeted project implementation

 

The Key Skills for this position include the following:

o  Problem solving ability

o  Goal Driven

o  Attention to detail

o  Perform under pressure

o  Logical problem solving

o  Leadership ability

o  Exceptional communication skills

o  People Skills – management and motivation

o  Self-motivated and disciplined

o  Innovative and proactive (Using Initiative)

o  Planning and prioritizing skills

Working Hours:

·       Working hours are from 08h00 to 17h00 with an hour lunchbreak between 12h00 & 14h00. The company benefits include:

o  Medical Aid

o  Provident Fund

o  Death & Disability Cover

o  Study Assistance

o  20 Annual leave days

This role requires own reliable transport, as most travel will be by road.

·       Wear&Tear, Fuel and Toll will be reimbursed.

Required Experience:

·       Preferred highest education Grade 12 (Matric)

·       Academic & Experience Requirements

·       Matric (Grade 12)

·       Completed a Degree or Diploma will be an advantage

·       I.T knowledge and experience will be an advantage

·       Advanced MS Excel working knowledge and experience

·       The following qualifications & work experience is beneficial but not a requirement:

Experience in working in the Automotive Industry-

Perks

Medical Aid / Medical Insurance, Group Life Cover, Funeral Benefit, Minimum 18 days annual leave.

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