Marketing & Communications Specialist
1 month ago
Purpose of the role
To work with the global marketing team, sales area teams & other departments to support and implement marketing and communication initiatives that drive brand awareness, engagement & conversions to increase market share and loyalty within the customer base and to ensure a highly competitive marketing approach Implementation of the marketing and communication (external & internal) plan for the region. In addition, this role will be the Executive Assistant to the Executive Team (Directors)The job responsibilities:
Marketing
Develop, implement and track marketing initiatives. Collaborate with other internal teams (eg. product & sales) to develop and monitor the marketing initiatives for the Africa territories. Liasing with the other African country marketing teams for SRP marketing initiatives Working with the appointed external marketing service provider to develop and agree the annual budget and external marketing publications, liasing with the VP and then the internal content providers. Conduct market research and analyse trends to identify new marketing initiatives. Support with the development of marketing materials and liasing with the global teams (marketing & product) to ensure the sales area have the relevant marketing materials. Organizing & coordinating the marketing events/shows/trade shows Working with global marketing team to promote Africa content & stories via the SRP LinkedIn page and other social media. Driving NPS initiatives utilizing the CRM accounts and coordinating efforts to increase NPS response rate and improvements in NPS rates feedback. Other CRM initiativesCommunications
Responsible for drafting and distributing internal communications to the relevant stakeholders via the SRP Africa communication channels. Liaising with managers to agree content to ensure organization is well informed on changes and other important organizational information. Set up and administrative support for internal communication webinars. Developing and preparing the material for the internal communications webinars etc Suggest and develop internal communication plans & communication models to ensure improved and effective internal communications to employees.Executive Assistant
Providing proactive & organized support to the Managing Directors and the senior executive team Assisting with managing schedules, coordinating meetings/events & communication with internal and external stakeholders and a variety of other administrative tasks (eg expense claims) for the executive team Coordinating & preparing materials for meetings Booking travel & coordinating travel arrangements for the executive teamQualifications & Experience Requirements
Bachelor’s degree in marketing or communication or business administration would be preferable However other relevant qualifications, eg Diploma, Certificate in Marketing, Communications will also be considered combined with experience & other assessed capabilities Minimum 2 years corporate working experience in a similar role in marketing & communications Salesforce experience (or other similar CRM system) will be highly beneficialOther Requirements & Competencies
Fluent in English Proactive & organized Advanced communication & presentation skills Excellent written communication skills Excellent time management skills and deadline driven Computer Literacy – MS Office – highly proficiently Handling information with sensitivity & confidential information Strong interpersonal skills Ability to multitask & prioritize tasks effectively Project management skills Ability to work effectively as part of a team and independently Right to live & work legally in South AfricaThe position is based in Spartan, Kempton Park
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