Business Solutions Manager, Continuous Improvement

6 months ago

Johannesburg, South Africa PATH Full time

PATH is currently recruiting

for a Business Solutions Manager to support the management of the overall strategic coherence of PATH’s business systems. Working closely with PATH’s IT team, business system owners, and business process owners, the Manager will be responsible for understanding business needs, identifying the optimal system for their implementation, and ensuring that system owners receive the support and analysis required to understand the business needs and translate them into working technical solutions. The Manager will lead and mentor a small team of business systems analysts responsible for providing business analysis services across a variety of internal projects while utilizing leading industry practices and adhering to PATH standards.

Responsibilities:

Enterprise Architecture Management

Own and manage the overall strategic coherence and alignment of PATH’s enterprise/business systems architecture.

Collaborate with PATH business system owners and business process owners to understand and translate business requirements and challenges into technical solutions with full consideration of the full system architecture.

Collaborate with PATH Information Technology professionals in the design of system solutions to address business priorities in the form of enhancements to existing software solutions and in the selection and configuration or customization of new software solutions.

Define standards, guidelines, and best practices for solution architecture.

Ensure proposed business and systems solutions adheres to enterprise-wide requirements, data, systems, and tech stack strategy, industry standards, and leading practices.

Build strong internal relationships to understand business challenges and opportunities and strategically engage business leaders to anticipate organizational needs and identify solutions.

Work within the Continuous Improvement team to define and improve project, program, and solutions analysis approach and governance structures.

Business Solutions Analysis and Implementation

Manage and mentor a small team of business systems analysts, project team members, and other colleagues on coordinating, delivering business systems analysis services, and applying best practices and PATH standards on business process and systems improvement projects.

Partner with business owners, leaders, and senior business stakeholders to perform root cause and/or gap analyses and to define, approve, prioritize, and sequence business process and system transformation initiatives.

Collaborate with business owners to define, document, and analyze business requirements, using various tools and methods including (but not limited to): working sessions with business stakeholders to define business case, scope, process and policy, high-level and detailed business requirements, business rules, activity diagrams, feature mind maps, product roadmaps, SWOT analysis, user interface wireframes, business process modeling (BPM), data model / entity relationship diagram, decision models, and context diagrams.

Contribute and/or manage Request for Information (RFI), Request for Quote (RFQ), and Request for Proposal (RFP) and related solution selection processes.

Lead the evaluation of third-party products.

Facilitate user-experience prototyping to validate requirements.

Coordinate, configure, present and/or participate in business and technical reviews of the requirements deliverables, prototypes, trial evaluations and pilots, and application pre-releases.

Required skills and experience:

University degree in business, information technology, and/or related field, plus a minimum of five years of experience with business and systems investigation, evaluation, analysis, implementation and enhancements including previous experience supporting projects of significant scale; an equivalent combination of industry experience will be considered.

Experience managing a team required; experience managing a globally dispersed team highly preferred.

Proficiency in understanding and modeling complex systems, recognizing patterns, and designing scalable and robust architectures.

A strong grasp of technologies and platforms, including cloud services, enterprise software, cybersecurity, and emerging technologies like AI.

Familiarity with various software designs, languages, and architecture.

A good understanding of business processes and the strong analytical skills and techniques to analyze business needs to align technology solutions with business goals.

Business analysis, change management, and/or project management certification or designation.

Ability to successfully lead and juggle multiple projects and priorities, including large projects.

Strong focus on customer service and end user experience, balancing needs with economy, efficiency, and pragmatic solutions.

Strong process management and project management skills complemented with strong knowledge of Microsoft and related tools and platforms (e.g., M365, Copilot, Power Platform).

Outstanding presentation and public speaking skills is desired.

Ability to influence, build relationships, understand organizational complexities, manage conflict, and drive changes is desired.

Must have authorization to work in the country of application (i.e., UK, Kenya, Ethiopia, Ghana, Switzerland, Belgium and/or South Africa).

  • Implementation & Continuous Improvement Manager

    1 month ago

    Johannesburg, South Africa Jobted ZA C2 Full time

    Job description/responsibilities: Job Purpose: Take responsibility to drive the improvement of processes and systems and implement programs that will have continuing long-term benefits. Develop plans, schedules and budgets for projects to improve existing processes. Also identify and deliver service improvement activity through employing process...

  • Implementation & Continuous Improvement Manager

    2 months ago

    Johannesburg, South Africa Assign Services (Pty) Ltd - JHB Full time

    Job description/responsibilities: Job Purpose: Take responsibility to drive the improvement of processes and systems and implement programs that will have continuing long-term benefits. Develop plans, schedules and budgets for projects to improve existing processes. Also identify and deliver service improvement activity through employing process improvement...

  • Implementation & Continuous Improvement Manager

    2 months ago

    Johannesburg, South Africa Assign Services (Pty) Ltd - JHB Full time

    Job description/responsibilities:   Job Purpose: Take responsibility to drive the improvement of processes and systems and implement programs that will have continuing long-term benefits. Develop plans, schedules and budgets for projects to improve existing processes. Also identify and deliver service improvement activity through employing process...

  • Implementation & Continuous Improvement Manager

    2 months ago

    Johannesburg, South Africa Assign Services (Pty) Ltd Full time

    Job description/responsibilities: Job Purpose: Take responsibility to drive the improvement of processes and systems and implement programs that will have continuing long-term benefits. Develop plans, schedules and budgets for projects to improve existing processes. Also identify and deliver service improvement activity through employing process improvement...

  • Continuous Improvement Manager

    5 months ago

    Johannesburg, South Africa Level-Up Full time

    **Minimum Requirements**: - 3 - 6 years experience in a similar field - BEng/Bsc Industrial Engineering - Microsoft SQL and Access (Queries, SP's etc.) - Microsoft PowerBI - High Microsoft Excel Proficiency - Microsoft PowerPoint and Presentation Capability - Other BI Tool skills will be beneficial - Integration skills or experience will be a...

  • National Continuous Improvement Manager

    6 months ago

    Johannesburg, South Africa Level-Up Full time

    **National Continuous Improvement Manager (Supply chain and Logistics)** **Key Focus Areas**: - **Strategic Planning**: Develop and execute a national-level continuous improvement strategy aligned to business targets - **Process Analysis**: Identify key processes within the business that can benefit from improvement and conduct thorough analysis to...

  • Supply Chain Implementation and Continuous Improvement Manager

    3 weeks ago

    Johannesburg, Gauteng, South Africa Assign Services (Pty) Ltd - JHB Full time

    Job Description:At Assign Services (Pty) Ltd - JHB, we are seeking a highly skilled and experienced Supply Chain Implementation and Continuous Improvement Manager to join our team.The successful candidate will be responsible for driving process improvement and implementing programs that will have long-term benefits for the company.Develop plans, schedules,...

  • (Readvert) Snr Specialist: Continuous Improvement

    6 months ago

    Johannesburg, South Africa Transnet Full time

    **_ Equity Statement :Preference will be given to suitably qualified Applicants who are members of the_** **_designated groups in line with the Employment Equity Plan and Targets of the Organisation/Operating_** **_Division._** **_ Alternative Application Methods: (Completed Curriculum Vitae to be submitted)_** Post: E-mail: Fax: before the closing date of...

  • Continuous Improvement Coordinator

    6 months ago

    Johannesburg South, South Africa General Profiling Full time

    _**Continuous Improvement Co-Ordinator for General Profiling (Industry Leading Steel Service Company) \ R8,000 - R14,000 pm neg. \ Open to all \ Based in Amalgam (near China Mall, South West JHB)**_ - **Duties & Responsibilities**:_ - Work with two heads of department (Workshop Manager and Head of Continuous Improvement) to provide reporting as needed -...

  • Supply Chain Continuous Improvement Specialist

    7 days ago

    Johannesburg, South Africa BankservAfrica Full time

    Job Title- Supply Chain Continuous Improvement Specialist- Location- Selby - Johannesburg, GP 2001 ZA (Primary) - Occupational Level- Skilled- Job Category- Product- Job Type- Permanent- DescriptionBankservAfrica form part of the South African National Payments System and are a trusted partner of the financial industry, including banking institutions, and...

  • Continuous Improvement Specialist

    3 weeks ago

    Johannesburg, Gauteng, South Africa Michelle Taylor Recruitment Full time

    Key Responsibilities:Drive the deployment of LIFE across the organization, focusing on the improvement of production lead times, quality, and productivity.Core Competencies:• Degree in Industrial Engineering or related field• 2-5 years of proven work experience in Continuous Improvement (CI) / Lean Manufacturing functions or equivalent• Strong...

  • Project Manager

    6 months ago

    Johannesburg, South Africa Dynamic Outsourced Solutions Full time

    Gauteng, JHB - Eastern Suburbs - R 60000 - R 65000 Monthly Basic Salary (Car Allowance, Medical Aid, Provident Fund) Large international organization within the construction/engineering/industrialized sector is in need of an experienced Project Manager - Continuous Improvement - 5 to 10 years track record in delivering organization improvement initiatives...

  • Business Solutions Executive

    1 month ago

    Johannesburg, Gauteng, South Africa Stafflink Recruitment Solutions Full time

    Business Solutions ExecutiveThe Business Solutions Executive plays a pivotal role in driving business excellence by identifying opportunities for improvement and implementing strategic initiatives. This role requires a deep understanding of business practices, analytical skills, and the ability to manage and lead a team of Business Analysts.Key...

  • Continuous Improvement Specialist

    5 months ago

    Johannesburg, South Africa Nandos Careers Full time

    The CI Specialist is responsible to identify and improve the outcomes of manufacturing and operational processes to improve efficiencies, reduce cost and increase customer satisfaction. They will manage, coordinate and control of manufacturing process reporting data via SHOPWARE, Scada and SAP and ensure that all goods & services are produced efficiently and...

  • Business Solutions Director

    3 weeks ago

    Johannesburg, Gauteng, South Africa Stafflink Recruitment Solutions Full time

    Key Responsibilities:The Business Solutions Executive role is responsible for driving business improvement initiatives across our customers' supply chains. This involves understanding existing business practices, identifying opportunities for enhancement, and implementing projects to increase efficiency and competitiveness.Core Functions:Develop and maintain...

  • SAP Solution Delivery Lead

    6 months ago

    Johannesburg, South Africa Tych Business Solutions Full time

    **Job ID**: 65760**Date Posted**: Posted 1 hour ago**Location**: Johannesburg**Job Title**: SAP SOLUTION DELIVERY LEAD (FINANCE) - JOHANNESBURG - GAUTENG The delivery lead is responsible for monitoring the overall success of delivery across RPA, SAP and Service Management environments. Play an integrator role across all 3rd parties to ensure overall success...

  • Business Solutions Executive

    5 months ago

    Johannesburg, South Africa Stafflink Recruitment Solutions Full time

    The purpose of the Business Solutions Executive role is to understand existing business practices, identify opportunities for improvement, run scenario planning and set in motion improvement projects within the business and across our customers supply chains. The Business Solutions Executive is responsible to drive efficiencies to make the business more...

  • Business Solutions Executive

    5 months ago

    Johannesburg, South Africa Stafflink Recruitment Solutions Full time

    The purpose of the Business Solutions Executive role is to understand existing business practices, identify opportunities for improvement, run scenario planning and set in motion improvement projects within the business and across our customers supply chains. The Business Solutions Executive is responsible to drive efficiencies to make the business more...

  • Business Solutions Strategist

    3 weeks ago

    Johannesburg, Gauteng, South Africa Stafflink Recruitment Solutions Full time

    Key Responsibilities: Develop and maintain customer relationships to ensure successful partnerships. Manage tenders and ensure all client and business commercial requirements are met. Collaborate with Business Analysts to analyze and document business processes. Proactively communicate and collaborate with external and internal customers to analyze...

  • Advisor, Business Improvement Operations

    6 months ago

    Johannesburg, South Africa TransUnion Full time

    TransUnion's Job Applicant Privacy Notice **What We'll Bring**: This role is a key position within our Operations shared services division, responsible for the delivery of process innovation and continuous improvement initiatives across multiple locations. It plays an important role in helping to foster a culture of sustainable change through the creation...