Current jobs related to Continual Services Improvement Analyst - Johannesburg - KERRIDGE COMMERCIAL SYSTEMS CORP

  • Continuous Improvement Analyst

    1 week ago

    Johannesburg, South Africa NTT Ltd. Full time

    NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future. In today’s ‘iNTTerconnected’ world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve...

  • Continuous Improvement Analyst

    2 weeks ago

    Johannesburg, South Africa NTT Ltd Full time

    At NTT we believe that by using innovative technology we can solve global challenges and create a world that is sustainable and secure. We are looking for curious people, from diverse backgrounds, that are keen to work in a fast-paced and agile environment. At NTT we trust our employees to do the right thing, even when no one is watching, which is why we...

  • Continuous Improvement Manager

    3 weeks ago

    Johannesburg North, South Africa Brightbridge Personnel on behalf of Client based in Gauteng Full time

    **POSITION** **Continuous Improvement Manager for Mining services sector** **LOCATION** HO Johannesburg but will have to travel to project sites in AFRICA e.g. DRC **REPORTING TO** Director **MAIN** **RESPONSIBILITIES** - Identify issues and problem structuring independently for projects related to operational efficiency improvements. (baseline...

  • Lead: Continuous Improvement

    5 days ago

    Johannesburg, South Africa Transnet Full time

    **_ Equity Statement :Preference will be given to suitably qualified Applicants who are members of the_** **_designated groups in line with the Employment Equity Plan and Targets of the Organisation/Operating_** **_Division._** **_ Alternative Application Methods: (Completed Curriculum Vitae to be submitted)_** Post: E-mail: Fax: before the closing date of...

  • Continuous Improvement Coordinator

    1 week ago

    Johannesburg, South Africa De Beers Group of Companies Full time

    Company Description - Here’s an exciting opportunity to join us as our GSS PS Global Continuous Improvement Coordinator. This vital role will see you drive innovation and continuous improvement of processes and systems in Global Shared Services People Services (GSS PS) via the implementation of projects and programs that will have continuing long-term...

  • Continuous Improvement Coach

    2 weeks ago

    Johannesburg, Gauteng, South Africa Old Mutual Limited Full time

    Continuous Improvement Coach page is loadedContinuous Improvement CoachApply locations Johannesburg posted on Posted Yesterday job requisition id JR-63897Let's Write Africa's Story TogetherOld Mutual is a firm believer in the African opportunity and our diverse talent reflects this.Job DescriptionPURPOSE OF JOB:This role bridges the gap between training and...

  • Continuous Improvement Specialist

    4 weeks ago

    Johannesburg, South Africa De Beers Group of Companies Full time

    Company Description - Anglo American’s purpose is to reimagine mining to improve people’s lives and is committed to creating a Living Mine that brings positive value to the people and environment where we operate. Supply Chain is positioning itself for the future, by becoming more purpose-driven in aid of realising the Anglo American purpose and driving...

  • Continuous Improvement Specialist

    4 weeks ago

    Johannesburg, South Africa Anglo American Full time

    Company Description Anglo American’s purpose is to reimagine mining to improve people’s lives and is committed to creating a Living Mine that brings positive value to the people and environment where we operate. Supply Chain is positioning itself for the future, by becoming more purpose-driven in aid of realising the Anglo American purpose and driving...

  • Continuous Improvement Specialist

    1 day ago

    Johannesburg, South Africa De Beers Group of Companies Full time

    Company Description - Anglo American’s purpose is to reimagine mining to improve people’s lives and is committed to creating a Living Mine that brings positive value to the people and environment where we operate. Supply Chain is positioning itself for the future, by becoming more purpose-driven in aid of realising the Anglo American purpose and driving...

  • Continuous Improvement Specialist

    12 hours ago

    Johannesburg, South Africa Anglo American Full time

    Company Description Anglo American’s purpose is to reimagine mining to improve people’s lives and is committed to creating a Living Mine that brings positive value to the people and environment where we operate. Supply Chain is positioning itself for the future, by becoming more purpose-driven in aid of realising the Anglo American purpose and driving...

  • Continuous Improvement Lead

    7 days ago

    Johannesburg, Gauteng, South Africa iOCO Full time

    iOCO is seeking a highly experienced Continuous Improvement Lead to join our team in Johannesburg. As a lead, you will play a critical role in driving continuous improvement initiatives across the business.About the Role:The ideal candidate will have a strong background in operations and process improvement, with experience in conducting thorough assessments...

  • Continuous Improvement Lead

    6 days ago

    Johannesburg, Gauteng, South Africa The Weir Group Full time

    About the Role:At The Weir Group, we are committed to making mining operations smarter, more efficient, and sustainable. As a Continuous Improvement Lead, you will play a key role in driving this vision forward by implementing continuous improvement initiatives across our organisation.

  • Continuous Improvement Business Partner

    4 weeks ago

    Johannesburg, South Africa De Beers Group of Companies Full time

    Company Description - Here’s an exciting opportunity to join us as our GSS PS Global Continuous Improvement Business Partner. This vital role will see you drive innovation and continuous improvement of processes and systems in Global Shared Services People Services (GSS PS). **Excellence is the vision. You'll make it a reality.** GSS People Services’...

  • Snr Specialist: Continuous Improvement

    2 weeks ago

    Johannesburg, South Africa Transnet Full time

    **_ Equity Statement :Preference will be given to suitably qualified Applicants who are members of the_** **_designated groups in line with the Employment Equity Plan and Targets of the Organisation/Operating_** **_Division._** **_ Alternative Application Methods: (Completed Curriculum Vitae to be submitted)_** Post: E-mail: Fax: before the closing date of...

  • Continuous Improvement Manager

    2 weeks ago

    Johannesburg, South Africa Level-Up Full time

    **Minimum Requirements**: - 3 - 6 years experience in a similar field - BEng/Bsc Industrial Engineering - Microsoft SQL and Access (Queries, SP's etc.) - Microsoft PowerBI - High Microsoft Excel Proficiency - Microsoft PowerPoint and Presentation Capability - Other BI Tool skills will be beneficial - Integration skills or experience will be a...

  • Continuous Improvement Director

    2 weeks ago

    Johannesburg, Gauteng, South Africa Rakkgalakane Full time

    We are seeking an exceptional Manufacturing Business Improvement Specialist to join our team at Rakkgalakane. As a key member of our operations team, you will play a critical role in driving process improvements and enhancing cost savings throughout the organisation.About the Role:Lead and manage continuous improvement activities across the organisationAlign...

  • Procurement Continuous Improvement Specialist

    5 days ago

    Johannesburg, South Africa De Beers Group of Companies Full time

    Company Description - Anglo American’s purpose is to reimagine mining to improve people’s lives and is committed to creating a Living Mine that brings positive value to the people and environment where we operate. Supply Chain is positioning itself for the future, by becoming more purpose-driven in aid of realising the Anglo American purpose and driving...

  • Continuous Improvement Coordinator

    6 days ago

    Johannesburg South, South Africa General Profiling Full time

    _**Continuous Improvement Co-Ordinator for General Profiling (Industry Leading Steel Service Company) \ R8,000 - R14,000 pm neg. \ Open to all \ Based in Amalgam (near China Mall, South West JHB)**_ - **Duties & Responsibilities**:_ - Work with two heads of department (Workshop Manager and Head of Continuous Improvement) to provide reporting as needed -...

  • Continuous Improvement Professional

    6 days ago

    Johannesburg, Gauteng, South Africa Hire Resolve Full time

    Operational Efficiency and Quality EnhancementA top recruitment agency, Hire Resolve, is seeking a highly experienced Projects and Continuous Improvement Engineer to join a well-established manufacturing organization.The successful candidate will be responsible for leading and coordinating process improvements across the company, with a focus on enhancing...

  • Supply Chain

    1 week ago

    Johannesburg, South Africa SBV Services (Pty) Ltd. Full time

    **Queries related to Float Contributions and/or Holdings** - Obtain information from all available sources regarding the query, resolve and make necessary recommendations. **Reports & statistics.** - Compile & generate monthly and quarterly reports: - Cash movement report for Industry Tracker - GL balances running averages - Settlement reports (float...

Continual Services Improvement Analyst

1 month ago

Johannesburg, South Africa KERRIDGE COMMERCIAL SYSTEMS CORP Full time

Our support department provides an outstanding service to our customers assisting them on a variety of support requirements after implementation of our Products. These areas include; answering queries, problem solving as well as customer training to name a few. We need a Continuous Improvement Assistant to help the CSIM with our continual improvement process. Working with baseline data you will assist in discovering areas for improvement, make recommendations, trial and test solutions and be an ambassador within the business. The company is growing and growing fast, new opportunities are available and change is required to continue on our journey of success. It’s an extremely exciting time to be joining our business

**Key Responsibilities**:

- Proactively analyse work undertaken by Support and help identify ways in which repetitive calls can be reduced or eliminated
- Assist in maintaining self-help capabilities through knowledge Management and Product improvement to stop the volume of calls being logged
- Consistently look for areas and processes that can be improved from a quality and efficiency perspective
- Use Monitoring Tools, reports and Dashboards in place to proactively gather data on customer incidents
- Assist with Implementing and managing Service Improvement Initiatives and reporting on benefits realisation
- Identify opportunities through analysis of Support calls for additional training and consultancy for customers
- Help review Support tools available to customers and assist in implementing ways to improve these ie the Customer Portal
- Assist with the Defensive Programming project to help ensure that items are continually being added and progressing through to the customers
- Help accelerate the addition of customer facing knowledge article to improve self-service
- Assist with maintaining the collection of CI ideas and help prioritise Improvement opportunities
- Facilitate and support in workshops to identify further opportunities and help document business requirements
- Help in collecting and producing materials for inclusion in customer bulletins

**Key Requirements**:

- Analytical skills and experience analysing incident data
- Exposure to operating in a software based company ideally from within a service delivery role
- ITIL, Service Management qualifications and experience
- Continuous Improvement Assistant - Job Description
- Strong customer focus
- Strong communication skills
- Experience Building Knowledge management Articles
- Previous ERP Software experience
- A desire to change for improvement

**Company Info**

Kerridge Commercial Systems (KCS) is the market leader in developing and delivering fully integrated business management solutions for distributors, suppliers, resellers, wholesalers and merchants. Our mission is simple: to design, implement and support high performance systems that enable our customers to source effectively, stock efficiently, sell profitably and service competitively.

**Equal Opportunities**

KCS is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires us to adjust the recruiting process please do advise us when contacted.
- To all recruitment agencies: KCS does not accept agency resumes. Please do not forward resumes to our careers site or direct to KCS employee. KCS is not responsible for any fees related to unsolicited resumes._