Senior Platform Architect

7 months ago

Sandton, South Africa Dimension Data Full time
Functieomschrijving

Responsible for the creation of a platform/s and the corresponding business changes needed to help the platform become sustainable by the client. Acts as the innovation and strategy lead, driving organizational success through identifying niche opportunities and translating these into platform-delivered solutions with the support of the Practice Managers - this may extend to existing and future technology and market trends. Will be the owner for a platform roadmap that aligns to strategic objectives for the expansion of high-value offers and services (HVx) whilst providing direction and leadership to the Practice Layer which will crystalise these offers through the Offer Creation Process. Provides technical expertise through sales presentations and product demonstrations of company products. Assists the sales staff in assessing potential application of company products to meet customer needs and preparing detailed product specifications for the development and implementation of customer applications/solutions. May build a mini-application based on customer requirements to demonstrate feasibility of the application, often requiring rapid prototyping and/or product demo for client. May provide software development and consultation to prospective users and/or product capability assessment and validation. Ensures that the product application/solution is functioning according to specifications. May provide follow-up support to company sales staff and customer personnel by disseminating technical information on specific applications. Will incubate the end-to-end development, delivery and expansion of platforms including the management of Teams necessary to achieve this goal.

 

Key roles and responsibilities:

Technical design and design integration

and automation of Platforms elements in the Managed Service solution, source

vendors, and support the transition to service delivery by providing technical

architecture of applications and infrastructure (e.g., Amazon Connect,

workload, network).

Drives MS solution technical design

aligned with our platform capabilities.

Overall responsibility for mapping client

systems, applications, connectivity, platform (API, data, process) integration

across all managed service solution areas and the approach to

transition/transformation project data (consulting into management platforms).

Technical portfolio subject matter expert

for applications and technical applications and infrastructure architecture,

DevOps, platform integration, and Managed Service Platform reference

architecture.

Responsible for technical design roadmap,

client technical tooling, and providing input to the service and solution

design to ensure such requirements are met.

Contribute to the knowledge base of NTT’s

development and services by sharing best practices with internal platform teams

and client engagements.

Create client experience layer platform

design (portals, business mapping, integration, reporting, and automation).

Comprehend, capture and articulate the

client's technical architectures, use cases and outcomes.

Develop and document reusable templates

of common client functions eg. Call flows, analytics, etc.

Design complex solutions that adhere to

functional and non-functional requirements (including usability, reliability,

performance, supportability, and security).

Promote and evangelize the business

benefits of our Managed Service Platform to the client, partner and NTT

stakeholders.

Act as the bridge platform integration

gap between the client and NTT Service and Technical Architects (GTM, Dev,

Delivery practices), whilst managing multiple technology stakeholder interests.

Requirements

Academic qualifications and certifications:

Relevant qualification (Technical or

Business)

Certification and working knowledge of

Cloud Architect Azure, AWS, CGP, Cloud SaaS providers like SFDC; D365.

Certification and working knowledge in

Microservices (Principle, Patterns both greenfield & brownfield), Service

Oriented Architecture (SOA), Enterprise Access Integration (EAI) and

Integration Patterns

Certification and working knowledge with

Cloud, Data Center, Applications platform integrations, RESTful APIs, including

JSON, XML and SOAP protocols

Certification and working knowledge with

Software Development Lifecycle and tools, SAFe/Scrum/Agile methodology

Knowledge, skills and attributes

Robust understanding of technical

applications, infrastructure, integration architectures, Managed Service Platform,

cloud architectures, data and security integration practices, and devops

Strong understanding of technical

architectures, Managed Service Platform, cloud architectures, integration

practices, and devops (e.g., applications, data center, cloud, network,

collaboration)

Ability to lead technical design

workshops with the client and NTT stakeholders

Ability to design, manage and close a

technical proof of concept on a vendor product

Working knowledge as architect in

technical architectures, Managed Service Platform, cloud architectures,

integration practices, and devops (e.g., applications, data center, cloud,

network, collaboration)

Good understanding of project management

processes and methodologies

Well versed in the identification and

integration of hybrid cloud components towards developing customized outcomes

for our clients.

 

Experience required:

Recognised track record in the area of

business analysis and platform architecture

Experience with

Service/Application/Infrastructure and Cloud Architectures, Microservice

(Principle, Patterns both greenfield & brownfield), Service Oriented

Architecture (SOA), Enterprise Access Integration (EAI) and Integration

Patterns

Experience with Cloud, Data Center,

Applications platform integrations, RESTful APIs, including JSON, XML and SOAP

protocols

Experience with Software Development

Lifecycle and tools, SAFe/Scrum/Agile methodology Expertise and sound knowledge

on platform design best practice, including operation of platforms

A background as a system administrator or

developer would be advantageous

Demonstrated experience in and with all

operational aspects of a Services business, preferably with a Systems

Integrator

Understand of project management

principles / 2-4 years’ experience working as part of a project team

Experience in the process of developing

and implementing new services and systems

Experience in managing a devops team/s.

 

Additional Job Description

Have wide-ranging experience primarily

related to Customer and Employee Experience solutions.

Uses professional concepts and company

objectives to solve complex issues in creative ways Networks with others

outside own area of expertise

Exercises judgment in selecting methods,

techniques and evaluation criteria to obtain results

May coordinate others’ activities

Typically requires significant related

experience with a Bachelor’s or equivalent degree

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