Internal Broker Consultant-Bloemfontein

4 weeks ago

Bloemfontein, South Africa Neptune Full time

Hello… an exciting new opportunity has just become available in our Insure, Broker Distribution: Inland Region (Bloemfontein). We are looking to recruit an Internal Broker Consultant.


Role Objectives:


Support to Broker Consultants in processing all sales transactions assigned, within the set standards required by the 
company thus contributing to the productivity of the branch.
Develop and maintain effective business relationships with brokers to attract, develop and retain profitable business. 
Process all underwriting transactions assigned, within the set standards required by the company thus contributing to 
the productivity of the underwriting department as set out within parameters delegated from time to time.


Key Responsibilities:


• Sales and Marketing: Sell Hollard products to brokers and/or agents using consultative selling techniques. 
Contribute to effective marketing of the Company products by answering questions, resolve problems on topics 
such as policy status, billing, etc, and explaining new or revised products and processes.
• Account Management: Support Broker Consultants to meet goals for volume and value of quality new business 
quoted and written within company guidelines, by managing all accredited brokers, processing all quotes 
(commercial and personal lines), processing all renewals for preparation to negotiate with brokers, processing 
and following up all declaration letters and surveys, checking all new business closings prior to handing over to 
underwriting for processing. Service, grow and maintain renewal policies.
• Risk Management: Credit control procedures, loss ratios, broker/agent agreements, ensure compliance with 
rating, underwriting principles and reinsurance.
• Underwriting/Risk Analysis: Analyze qualitative and quantitative data prepared by brokers to provide approval 
for risk selection and acceptance, coverage, and price. Recommend creative alternatives in regard to rating 
plans, coverage and payment plans.
• Relationship Management: Interact frequently with brokers and/or agents.
• Customerservice: Provide timely and professional customer service to stakeholders.
• Effective communication: Communicate as needed with stakeholders to obtain information needed to 
complete screening and transactions, etc.
• Reporting: Produce monthly reports detailing salestrends.
• Innovation: Participate with senior management in initiatives around product development, processes, policy, 
and strategy.
• Continuous Process Improvement and Compliance: Adhere to and maintain standards pertaining to sales 
processes and recommend improvements.
• Recordkeeping: Documents, registers, e-mails etc to be always kept up to date.
• Employee Growth: Take responsibility for your own career growth and have regular discussions with relevant 
role players.

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