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Managing Director Glacier International

2 months ago


Cape Town, South Africa Sanlam Full time

Who are we?

Glacier by Sanlam brings together leading experts and respected financial services companies to meet clients’ investment needs. We deliver focused investment services through specialist teams, partner with acclaimed financial intermediaries and pride ourselves on our superior products and solutions and high quality service. We offer a comprehensive range of investment solutions, designed to assist in the creation and preservation of wealth. Our offering encompasses local investments, including fixed term investments and investments with guarantees, international investments, retirement saving solutions, and retirement income solutions. While each solution has its own distinct purpose, they all share the world-class quality and commitment that have come to distinguish Glacier.

What will you do?

The MD of Glacier International is a member of the Glacier Executive Committee and will be responsible for managing the Glacier International business as a whole, the Bermuda Branch of Sanlam Life Ltd, as well as any other structures that form part of the Glacier International investment offering (for example, the Glacier International component of the Jersey business of Sanlam). In conjunction with this, as part of the executive team, the role is expected to contribute significantly to the growing and driving of the broader Glacier’s business development, portfolio growth and organizational growth strategies. 

As it is currently established, the international business shares capabilities with other parts of Glacier Holdings and also has directly managed areas, on a different IT system and with various services outsourced to third party administrators. The role is expected to manage direct teams, focused on business development, operations and client services, outsourced third party administration relationships, and to source, manage and influence services provided by other parts of Glacier and the wider Sanlam Group. These functions include identifying growth opportunities, whether these be on a stand-alone basis or in collaboration with other Glacier departments, and to strategically drive and position Glacier’s international proposition for future relevance. 
Ultimately, the current purpose of the role is to ensure that Glacier has a relevant and profitable international business that contributes to the broader Glacier businesses strategy in a manner that is in keeping with the values and culture of the company.


KEY OUTCOMES 


The following outcomes will be expected from the Executive: 

Formulate and communicate Glacier International’s vision and strategy.  Responsible for business planning, budgeting and resourcing the GI client servicing, business solutions, investment administration and product sales teams. Also responsible for sourcing and managing services that can be provided more effectively by the wider business.  Responsible for the development and management of outsourced third-party administration services and providers, as well as distribution partnerships.  Managing the Sanlam Life Bermuda Branch, including the relationships with service providers in Bermuda.  To manage the relationship with the regulator Bermuda Monetary Authority, including the submission of annual reports.  Responsible for the achievement of annual sales, profit and VNB targets.  Plan targets and goals in line with the business strategies.  To build a media profile for the international business and position thought leadership.  Build and maintain mutually beneficial internal relationships with key stakeholders within Glacier and the wider Sanlam. 

KEY OUTCOMES

Create and maintain a culture in line with the values of Glacier.  Ensure that all staff have up to date Performance Objectives, Personal Development and Training Plans.  Encourage open and constructive relationships and mentor others to build effective internal and external relationships.  Play an active role in the industry to ensure that the dynamics are the global market are comprehensively understood.  Responsible for a competitive and sustainable Glacier International value proposition available to the intermediaries and retail clients.  Develop and strengthen internal and external relationships that will lead to increased market share.  Foster long-term partnership with the Glacier Business Development team to ensure the effective and efficient “intermediated go to market” strategy for sustainable growth, locally and offshore.  Continue to explore alternative models to increase the asset base.  Lead relationship building with industry players and develop strategies to leverage network for business opportunities and partnerships that will successfully achieve the various business objectives.  Lead a senior management team by aligning Glacier vision, strategy and business key performance indicators with distribution, client experience delivery, business solutions and investment administration teams.  Create opportunities to influence key role players to ensure alignment between decision makers.  Drive productivity via the Glacier Investment Channel (footprint and cross-sell) in collaboration with Glacier Business Development.  Enhance and increase the use of technology in the intermediary and client channels.  Provide nationwide high quality consistent technical support (for investment solutions / products) to intermediaries.  Grow the international businesses key differentiator offering in the corporate financial advisory and network space.  Active commitment to drive the right people behaviour, competencies, and values to support the company strategy.  Responsible for various operational best practices which include: 

o Risk management. 
o Compliance & Regulatory Up-dates. 
o Business Development Initiatives 
o Finance – reporting, cost management and MIS. 
o Product Development. 
o IT Solutions (internal and outsourced). 


QUALIFICATIONS 

Bachelor’s degree in finance, commerce, economics, or related field.  MBA/CFA or equivalent qualification desirable  At least 5 to 10 years’ experience at senior executive management level.  11-14 years of relevant experience in a sales, business development or client relationship management role 

EXPERIENCE

Executive management experience and deep understanding of the international investment business environment and platforms. 
Extensive experience in investor relations and capital raising. 
A deep understanding of the global financial markets and regulatory environment. 
Proven track record of innovative practices executed for wealth management businesses. 
Achieved strategic targets through global networks and openings of new distribution sources. 
Strong communication, numeracy and literacy skills. 
Ability to efficiently multi-task across the various time zones. 
Proven track record in managing teams/business/division in a high-performance environment to consistently achieve targets and successfully secure new investments. 
Experience in developing and implementing strategic priorities designed to improve competitive advantage and profit margins. 
Proficiency in the development and execution of the company's investor relations plan. 
Ability to anticipate client needs and industry trends to achieve success. 


COMPETENCIES 
Performance Driven 
Leadership / Strong People Skills 
Ability to Network Effectively – Internally and Externally 
Effective Communication 
Innovative thinking and problem-solving ability 
Initiative 
Resilience 
Results Driven 
Conceptual & Strategic Thinking 
Collaboration 
Customer Focus 
Negotiation skills and ability to influence 


ATTRIBUTES 
Positive, enthusiastic attitude. 
Ability to work under pressure. 
Honesty, integrity and respect. 
Manage well across all levels of the organization and with staff at remote locations. 
Dependable with a strong sense of urgency and results-orientation 

Knowledge and Skills

Business strategy development and implementation. Manage P&LOperational functioning and deliveryBudgeting and expense managementRisk and compliance managementManagement of employees

Personal Attributes

Drives vision and purpose - Contributing strategicallyBusiness insight - Contributing strategicallyManages complexity - Contributing strategicallyDrives engagement - Contributing strategically

Build a successful career with us

We’re all about building strong, lasting relationships with our employees. We know that you have hopes for your future – your career, your personal development and of achieving great things. We pride ourselves in helping our employees to realise their worth. Through its five business clusters – Sanlam Fintech, Sanlam Life and Savings, Sanlam Investment Group, Sanlam Allianz, Santam, as well as MiWay and the Group Office – the group provides many opportunities for growth and development.

Core Competencies

Cultivates innovation - Contributing strategicallyCustomer focus - Contributing strategicallyDrives results - Contributing strategicallyCollaborates - Contributing strategicallyBeing resilient - Contributing strategically

Turnaround time

The shortlisting process will only start once the application due date has been reached. The time taken to complete this process will depend on how far you progress and the availability of managers.