Scheduler - French support

2 weeks ago


Cape Town, South Africa Computacenter Full time

Location: South Africa - Cape Town | Job-ID: 206772 | Contract type: Standard | Business Unit: Business Operations & Administration

Life on the Team

As part of Computacenter's IT department, you will be responsible for planning the activity of a team of technicians or engineers responsible for technical interventions with our customers' users.


You ensure the optimal allocation of human and logistical resources to the demand for services.


What you will do
- Plan the interventions of technicians and/or engineers.
- Ensure that customer constraints and internal procedures are respected by technicians and/or engineers.
- Follow up on the intervention until it is resolved.
- Update the scheduling tool.
- Report any difficulties encountered by the line manager.

What we require

- Organisational skills
- High responsiveness and resistance to stress
- Team player
- Interpersonal skills
- Telephone fluency
- Proficiency with spreadsheets
- National Diploma/NQF 6 or equivalent



  • Cape Town, South Africa Initiate international Full time

    **Join Our clients Team as a French Sportsbook Support Consultant!** Are you an avid sports enthusiast with a flair for French fluency? Your dream job awaits! Become a key player in the online sports betting arena by joining our esteemed gaming operator as a **French Sportsbook Support Consultant**. Unleash your passion for sports and embark on an...


  • Cape Town, South Africa Language Recruiters Full time

    Are you ready to embark on a journey that combines your love for customer experience with your **French **language skills? Look no further - an exciting opportunity awaits you in **Cape Town, South Africa**! A leading global provider of customer experience has an exciting **job** opportunity for a **French speaking Passenger Support Specialist** who’s...


  • Cape Town, South Africa SA Commercial (Pty) Ltd Full time

    Job Opportunity: Experienced Call Centre Agent French Support Specialist Introduction:We are actively recruiting experienced call centre agents to join our dynamic team, providing customer service for retail software and equipment in a first-line tech support capacity. This role specifically caters to English and French-speaking customers in the US and...


  • Cape Town, South Africa Initiate International Full time

    Join a leading gaming operator in Cape Town as a Sportsbook Call Centre Agent!This dynamic team is seeking an enthusiastic French Customer Support (Sportsbook) Agent to deliver high-quality telephone and e-mail service to customers engaging in online sports betting. If this role resonates with you, read on!Key Responsibilities as the French Customer Support...


  • Cape Town, South Africa SA Commercial (Pty) Ltd Full time

    Working Hours & Start Date: - Opening hours: ± 14:00 pm– 05:00 am (Monday to Sunday).- Training duration: 2 weeks training, 2 weeks nesting. Responsibilities: As a valued member of our elite support squad, you will:- Provide excellent customer experience through technical support.- Serve as the interface between the customer and various...


  • Cape Town, South Africa iContact BPO Full time

    About Us iContact is a leading customer service BPO provider serving international markets, bringing with a proven pedigree in the multiple sectors we serve. We build our solutions around our client’s bespoke needs, delivering a professional outsourced customer service solution built upon the partnership approach to all that we do for our clients. As a...


  • Cape Town, South Africa ARC Business Process Outsourcing Full time

    Join Our A-Team: French-Speaking Customer Service Agents Wanted! Are you ready to add a dash of 'ooh la la' to your career? Look no further! We're on the hunt for lively and motivated French-speaking Customer Service Agents to join our Somerset-based contact center, nestled in the heart of the Helderberg Area. We're not just a company; we're a global...


  • Cape Town, South Africa Meltwater Group Full time

    **Description** We are currently seeking a full-time Product Support Expert to join our Cape Town office. We are searching for an individual who can effectively prioritize tasks in a fast-paced environment and comprehend our clients' requirements on a daily basis. At Meltwater, our Support Legends are a dedicated team of individuals who take pride in going...

  • Bi-lingual French Csr

    1 month ago


    Cape Town, South Africa Bunch Tech Corp Full time

    **Overview of Responsibilities** - Assist customers in troubleshooting customer problems, identifying the root cause of the problem - Utilize tools and resources appropriately to determine a resolution - Adhere with KPI’s, defined standards, adhere to schedule and average handle time - Other related duties assigned as needed **Competencies Required** -...


  • Cape Town, South Africa Language Recruiters Full time

    Join our vibrant team as a **French Speaking BPO Recruiter** in **Cape Town, South Africa** embracing a **hybrid** work setup! We’re on the lookout for a dedicated Talent Specialist to enrich our Recruitment Process Outsourcing (RPO) team, specializing in delivering top-notch recruitment solutions. What’s the role of a **French Speaking BPO Recruiter...


  • Cape Town, South Africa HotelJobs.co.za Full time

    **Job Sub Title: Junior Gourmet Deli Assistant** **Position Overview**: We are seeking a dynamic and passionate Junior Culinary Sales Associate to join our team at a renowned French cheese deli located in the heart of Cape Town CBD. This exciting role is perfect for a young individual with a love for gourmet foods, a flair for retail sales, and a keen...


  • Cape Town, South Africa Initiate International Full time

    One of the largest, fastest growing tech companies in the logistics industry has an exciting career opportunity for a **French speaking Sales Executive** to join their team in **Cape Town, South Africa**. This team thinks big, differently, and they empower their colleagues to make a difference. They know good ideas can come from anyone in any role - so if...


  • Cape Town, South Africa Language Recruiters Full time

    One of the largest, fastest growing tech companies in the logistics industry has an exciting career opportunity for a **French speaking Sales Executive** to join their team in **Cape Town, South Africa**. This team thinks big, differently, and they empower their colleagues to make a difference. They know good ideas can come from anyone in any role - so if...


  • Cape Town, South Africa Initiate international Full time

    Join our vibrant team as a **French Speaking BPO Recruiter** in **Cape Town, South Africa** embracing a **hybrid** work setup! We’re on the lookout for a dedicated Talent Specialist to enrich our Recruitment Process Outsourcing (RPO) team, specializing in delivering top-notch recruitment solutions. What’s the role of a **French Speaking BPO Recruiter...

  • Its Support Assoc I

    4 weeks ago


    Cape Town, South Africa Amazon Development Centre (South Africa) (Proprietary) Limited Full time

    Must read, write, and speak fluently in French and English - Associate in Computer Science or related field or experience equivalent. - Basic experience in Windows, Mac OS environments and/or Linux - Ability to empathise with and prioritise internal customer needs. - Able to adapt to fast paced environment. - Adherence to shift schedules and timeliness are...

  • Operations Associate

    1 month ago


    Cape Town, South Africa Houst Full time

    **Who We Are**: Embark on a journey with a pioneering team at the forefront of revolutionizing the short-term rental industry. Our mission is to empower property owners by simplifying the hosting process through state-of-the-art technology. We're not just streamlining operations; we're elevating host profits and guest experiences. Join us and be an integral...

  • Operations Associate

    1 month ago


    Cape Town, South Africa Houst Full time

    About the role:We are seeking a highly motivated and experienced Operations Associate to take our EMEA operations to the next level. The successful candidate will be supporting Houst’s operational success in some of our growth markets. They will work in a team of Operations Associates striving to achieve excellence across all areas of operations, with a...

  • Office Co-ordinator

    1 month ago


    Cape Town, South Africa Kencorp Executive Search Full time

    **Responsibilities**: - Coordinate office administration and executive secretarial support systems. - Ensure integrated and efficient filing record systems are maintained - Create professional presentations on Power Point - Able to communicate at all levels to internal and external stakeholders - Coordinate general communication and support services to...


  • Cape Town, South Africa SET Recruitment Consultants Full time

    **Investment Associate (French Speaking)** **R850k - R1m plus bonus** **Cape Town** Superb career opportunity with global impact investor in the financial services space for experienced Investment Associate to assist with transactions across the African continent. **Key performance areas** - Development and interpretation of project finance models,...

  • Programme Scheduler

    4 weeks ago


    Cape Town, South Africa eMedia Investments Full time

    Reporting to the Manager: Programme Scheduling, the Key Performance Indicators include but are not limited to: **Interpersonal and team relationships** Building, supporting and maintaining interpersonal and team relationships to ensure stable working environment and achievement of team objectives. **Personal development** Completing Individual Development...