Desktop Support Analyst
5 months ago
Overview
The role will contribute to delivering on the team purpose which is to enable users with the tools to perform their role within Allan Gray.
Responsibilities
§ Onsite support for daily incident and service requests resolution.
§ Use ISM Tool to complete daily operational tasks in a methodical and timeous manner.
§ Assist with commissioning and decommissioning of machines using SCCM
§ Assist with Desk moves
§ Be willing to work After Hours on standby support / due to project related tasks.
§ Document procedures and troubleshooting
§ Package software using SCCM
§ Image machines (Laptops and Desktop) using SCCM
Skills
§ Passionate about technology
§ Attention to detail
§ Problem solving skills
§ Ability to work well under pressure
§ Effective communication style
§ Methodical approach to work
§ Prioritization of Daily tasks based on urgency and impact
§ SCCM Packing / Deployment / Reporting skills (Intermediate- Advanced)
§ Office 365 support (Intermediate-Advanced)
§ Windows 10 (Intermediate – Advanced)
§ Smart device support (iPad, iPhone & Android) using Intune
§ Audio-visual / video conferencing skills
§ Mcafee EPO management skills and drive encryption
Requirements
Experience
§ Minimum 5 years desktop support
Qualifications
§ Technical Qualifications Advantageous (Microsoft / CompTIA)
-
Desktop Support Analyst
3 weeks ago
Cape Town City Centre, South Africa Jobted ZA C2 Full timeDesktop Support Analyst Cape Town, hybrid Qualifications: - Technical qualifications such as Microsoft / CompTIA / SCCM / Azure / AWS Requirements: - At least 6 years desktop support experience - Experience with SCCM - Office 365 support (Intermediate Advanced) - Windows 10/11 (Intermediate Advanced) - Smart device support (iPad, iPhone & Android) using...
-
Desktop Support Analyst
2 months ago
Cape Town, South Africa Adzuna ZA B C2 Full timeDesktop Support AnalystCape Town, hybrid Qualifications: Technical qualifications such as Microsoft / CompTIA / SCCM / Azure / AWSRequirements: At least 6 years desktop support experienceExperience with SCCMOffice 365 support (Intermediate Advanced)Windows 10/11 (Intermediate Advanced)Smart device support (iPad, iPhone & Android) using Intune...
-
Desktop Support Analyst
2 months ago
Cape Town, South Africa Network Recruitment Full timeDesktop Support AnalystCape Town, hybrid Qualifications: Technical qualifications such as Microsoft / CompTIA / SCCM / Azure / AWSRequirements: At least 6 years desktop support experienceExperience with SCCMOffice 365 support (Intermediate Advanced)Windows 10/11 (Intermediate Advanced)Smart device support (iPad, iPhone & Android) using Intune...
-
Desktop Support Analyst
2 months ago
Cape Town, South Africa Network Recruitment Full timeDesktop Support Analyst Cape Town, hybrid Qualifications: Technical qualifications such as Microsoft / CompTIA / SCCM / Azure / AWS Requirements: At least 6 years desktop support experience Experience with SCCM Office 365 support (Intermediate Advanced) Windows 10/11 (Intermediate Advanced) Smart device support (iPad, iPhone & Android) using Intune...
-
Desktop Support Specialist
1 month ago
Cape Town, Western Cape, South Africa Dimension Data Full timeJob Title: Desktop Support AnalystJob Summary:We are seeking a skilled Desktop Support Analyst to join our team at Dimension Data. As a key member of our IT department, you will be responsible for providing top-notch technical support to our users, ensuring they have the tools and resources they need to perform their roles effectively.Key...
-
Desktop Support Specialist
2 months ago
Cape Town, Western Cape, South Africa Network Recruitment Full timeJob Summary:Network Recruitment is seeking a highly skilled Desktop Support Analyst to join our team. As a Desktop Support Analyst, you will be responsible for providing technical support to our employees, ensuring that their desktops and laptops are running smoothly and efficiently.Key Responsibilities:Provide onsite support for resolving daily incidents...
-
Desktop Support Specialist
2 weeks ago
Cape Town, Western Cape, South Africa Network Recruitment Full timeDesktop Support Analyst Job DescriptionAt Network Recruitment, we are seeking a skilled Desktop Support Analyst to join our team. As a Desktop Support Analyst, you will be responsible for providing technical support to our employees, resolving daily incidents, and fulfilling service requests. You will utilize the ISM Tool to perform daily operational tasks...
-
Desktop Support Specialist
2 weeks ago
Cape Town, Western Cape, South Africa Dimension Data Full timeJob SummaryThe Desktop Support Analyst will play a crucial role in enabling users with the tools to perform their role within Allan Gray. This position requires a strong passion for technology, excellent problem-solving skills, and the ability to work well under pressure.Key Responsibilities§ Provide onsite support for daily incident and service requests...
-
Desktop Support Specialist
1 month ago
Cape Town, Western Cape, South Africa Network Recruitment Full timeDesktop Support AnalystCape Town, hybridKey Responsibilities:Provide onsite support for resolving daily incidents and fulfilling service requestsUtilize the ISM Tool to perform daily operational tasks efficiently and within SLA time-framesManage the commissioning and decommissioning of domain and non-domain machines through SCCM, ensuring adherence to...
-
Desktop Support Specialist
2 weeks ago
Cape Town, Western Cape, South Africa Network Recruitment Full timeDesktop Support AnalystCape Town, hybridKey Responsibilities:Provide onsite support for resolving daily incidents and fulfilling service requestsUtilize the ISM Tool to perform daily operational tasks efficiently and within SLA time-framesManage the commissioning and decommissioning of domain and non-domain machines through SCCM, ensuring adherence to...
-
Desktop Support technician
2 months ago
Cape Town, South Africa WNS Global Services Full timeJob DescriptionThe purpose of the Program Analyst role is to reactively and proactively support and maintain the IT Desktop Services & infrastructure through effective incident management, fault diagnosis, repair, preventative maintenance and daily service tasks.This role requires working shifts on a 24/7 rotation to support various customers. Tasks include...
-
Desktop Support Technician
4 months ago
Cape Town, South Africa WNS Global Services Full timeJob DescriptionThe purpose of the Program Analyst role is to reactively and proactively support and maintain the IT Desktop Services & infrastructure through effective incident management, fault diagnosis, repair, preventative maintenance and daily service tasks.This role requires working shifts on a 24/7 rotation to support various customers. These tasks...
-
Desktop support
2 weeks ago
Cape Town, South Africa Communicate Recruitment Full timeAre you a pro at delivering outstanding desktop support and troubleshooting with ease? If so, were inviting you to join our exclusive talent database for unparalleled access to top opportunities with our clients! Skills & Experience: Experience in Desktop Support Proven background as a Desktop Support Specialist or similar roleOperating Systems Mastery ...
-
Desktop support
2 weeks ago
Cape Town, South Africa Communicate Recruitment Full timeAre you a pro at delivering outstanding desktop support and troubleshooting with ease? If so, were inviting you to join our exclusive talent database for unparalleled access to top opportunities with our clients! Skills & Experience:Experience in Desktop Support Proven background as a Desktop Support Specialist or similar roleOperating Systems Mastery ...
-
IT Desktop Support Analyst
2 months ago
Cape Town, South Africa Marriott International, Inc Full time**Job Number** 24159901 **Job Category** Information Technology **Location** MI Regional Office Cape Town, Arthur's Road, Western Cape, South Africa, South Africa VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management **Job Summary** As an IT Support Analyst, you will bring your general technical...
-
Desktop Support Technician
2 months ago
Cape Town, South Africa WNS Global Services Full time**Company Description** WNS (Holdings) Limited (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+ global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance,...
-
Desktop support
2 weeks ago
Cape Town City Centre, South Africa Jobted ZA C2 Full timeAre you a pro at delivering outstanding desktop support and troubleshooting with ease? If so, were inviting you to join our exclusive talent database for unparalleled access to top opportunities with our clients! Skills & Experience: Experience in Desktop Support Proven background as a Desktop Support Specialist or similar role Operating Systems Mastery...
-
Desktop Support Specialist
10 hours ago
Cape Town, Western Cape, South Africa Communicate Recruitment Full timeDesktop Support RoleAre you an IT professional with a passion for delivering exceptional desktop support?We are seeking a skilled Desktop Support Specialist to join our team, providing top-notch technical assistance to our clients. If you have experience in desktop support, troubleshooting, and operating systems mastery, we want to hear from you.Key...
-
Desktop Support Technician
4 months ago
Cape Town, South Africa Disruptive IT Full time**Role Description** This is an on-site contract role for a Desktop Support Technician at clients site. The Desktop Support Engineer will be responsible for providing technical support for desktop computers, troubleshooting computer hardware issues, and supporting printers. The role will involve day-to-day tasks such as diagnosing and resolving software and...
-
Desktop Support Specialist
2 weeks ago
Cape Town, Western Cape, South Africa Communicate Recruitment Full timeDesktop Support SpecialistAre you a skilled professional with a proven track record of delivering exceptional desktop support and troubleshooting services? We invite you to join our talent database for access to top opportunities with our clients.Key Responsibilities: Experience in Desktop Support Proven background as a Desktop Support Specialist or similar...