African Safari Expert

2 months ago


Cape Town, South Africa Career Dynamics Global Full time

African Safari Expert - B2C Sales

Northern Suburbs, CPT – Hybrid/ Remote (Will consider candidates outside of CPT)

Salary – Highly Negotiable on exp. + Monthly Commission + Benefits

The ideal candidate will have a proven track record of achieving monthly targets and conversion rates, achieving high service levels, and acquiring and maintaining client and supplier relationships. A positive, can-do attitude. Will consider candidates outside of CPT.

Requirements:

•Tertiary qualification in Travel and Tourism

•B2C safari Sales experience (Direct Safari package sales to the consumer/clients) – Essential. 

•Tour plan, Travelyst, CRM, Google workspace

•Strong knowledge of African destinations, logistics and properties – Southern & East Africa

•5+ years’ experience in the tourism industry specifically selling African safaris.

•5+ experience in a sales environment dealing with direct consumers.

Skills, Knowledge & Attributes:

•Excellent written and verbal communication skills.

•Superior interpersonal and organisation skills

•Ability to meet deadlines, accept challenges and work under pressure.

•Driven sales and customer service skills

•Capable of self-management & self-actualization

•Highly flexible with ability to work in a fast-paced and dynamic environment.

•Diligent, high degree of perseverance and attention to detail

Responsibilities:

•Manage the entire client interaction from enquiry to post travel.

•Sharing your first-hand knowledge of African destinations with potential clients

•Preparing exceptional quotations and itineraries matching clients’ expectations and budget

•Managing the entire booking process with a high level of attention to detail

•Invoicing and collecting client payments.

•Ensuring all travel documents are accurate and of the highest standard.

•Providing top-level customer support at all stages - before, during and after travel

•Meeting all monthly sales targets

•Going the extra mile to ensure exceptional customer service and a wow factor to all our clients.

•Manage all internal systems and procedures efficiently and effectively.


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