Data Definer

7 months ago

Cape Town, South Africa Black Swan Data Full time

We are Black Swan Data 

In a turbulent and fast-changing marketplace, the old world of traditional consumer research is no longer enough. Where there were slow and pre-emptive questionnaires and surveys, now there’s big data, machine learning and predictive analytics. For some, it’s unknown territory. For Black Swan Data, it’s unprecedented possibilities. 

Black Swan Data is on a mission to revolutionise Insights & Innovation through the power of Social Prediction. Using sophisticated data science and AI techniques, we unlock social data’s potential to understand, connect and predict consumer behaviour more accurately and further ahead than before.

Our TRENDSCOPE SaaS platform enables brands to apply Social Prediction to their business and deliver faster, better, more successful new product innovation launches. It puts the power of trend prediction at our users’ fingertips and is central to how we turn trend intelligence into a competitive advantage for global giants like PepsiCo, Johnson & Johnson, P&G, Danone and Coty.

We’re fast movers. Since 2011, we’ve spread our wings across the UK, USA, Hungary and South Africa, employing more than 150 people. Bringing together a passionate and talented team that combine skills in software engineering, data science, design, product innovation and marketing.

But first, we’re entrepreneurs and champions of change who thrive on moving fast and breaking new ground. In 2015 we were awarded the Sunday Times #1 Fastest Growing Start-Up. In 2016 we were named the UK’s Fastest Growing Exporter. And in both 2017 and 2018 we ranked high in the Financial Times 1000 Europe’s Fastest Growing Companies. Since we’ve been recognised by Deloitte Fast 50 and the London Stock Exchange for our cutting-edge technology and innovative approach.

Now is a great opportunity to join our rapidly growing data and technology SaaS business which is led by an experienced and inspiring management team. We’re passionate about what we do and committed to disrupt and drive industry change, so if you’re an enthusiastic team player and go-getter we want to hear from you. 

The Role at Black Swan

Datasets that Black Swan produce are the core of all our products. The Dataset team is responsible for the creation and maintenance of all these datasets. The Data Definer role is a unique blend of analyst, market researcher and communicator. This role is responsible for understanding the context and content of the existing and new datasets, we work to refine, improve and evaluate the datasets. We take a consultative approach to anticipate client needs, partnering with our clients and client facing teams to effectively understand these needs. While also having broader exposure to Product, Data Science and Data Engineering departments. You will be part of an engaging, fast-paced environment, working within a dynamic and social team. 

Key Accountabilities include: 

Researches and creates robust category datasets for use in analysis and reporting. Manages taxonomy curation and improvement for structured social datasets. Re-uses and incorporates publicly available or 3rd party taxonomies and ontologies where possible. Ensure datasets across domains are fully maintained and published each month while upholding standards of quality and delivery quality. Responsible for researching and creating robust social queries to define category & sector conversation (i.e. Twitter, long-form content, Facebook, Instagram).  Utilises Black Swan proprietary tools and work in collaboration with cross functional teams to access, organise, expand and interrogate social data to define category & sector conversation. Conducts data-led quantitative analysis to a high standard to extract insights from sizeable datasets. Build an understanding of our domains, tying together trends in Datasets to broader industry trends. Support on client conversations and liaise with client teams, providing insight on Dataset processes as well as category definitions and content.​

Who you are

We want people fanatical about creating innovative solutions inspired by data. We know Black Swan’s DNA is different, it’s what helps us find new perspectives on our clients’ problems. Working in a fast paced, energized environment, our bar is set high, and an ability to build long lasting partnerships both internally and externally is vital. You don’t need to be perfect at doing all the tasks below, we want passionate people, who are keen to apply themselves and put the effort in to helping a great new team grow and achieve even more. 

Personal Attributes:  

A passion for new solutions and challenging the status quo, with an interest in new emerging products and understanding the potential in data, technology and social media. An organised problem solver, able to prioritise and process large amounts of information. Good listening and communication skills (written and verbal), including ability to express thinking coherently. Strong teamworking and interpersonal skills, including ability to respond to stakeholder requests in a timely, professional and considerate manner.  A healthy professional attitude, able to conduct themselves in a professional way being punctual, respecting others, being honest as well as reliable. Ability to work both alone and collaboratively with other team members. Able to flag any issues to more senior colleagues where appropriate and ask for support. Curious and asks the right questions. Enthusiasm to learn new tools and processes quickly. Able to work in a flexible and agile work environment.

Desired skills and experience:

Strong proficiency in English and Japanese language.  A bachelor’s degree OR a relevant data analytics related certification. 2-4 years working experience in quantitative research/analytics, or a SaaS product role. Real-world experience defining research questions, gather and analyse data, as well as communicating results in a business or research setting. Comfortable applying basic quantitative analytics techniques to data, with experience or understanding of analysing and interpreting digital data sources such as social media. Understands how to build robust social media data queries using appropriate and efficient syntax. Strong technical writing skills and the ability to communicate complex analyses to non-technical stakeholders.  Able to think critically about processes and solve problems through creating a clear hypothesis and plan of action. An interest in new emerging research techniques and the potential in data and technology. Solid project management skills and the ability to multitask. Proficient using Excel, crosstab and equivalent data manipulation tools.

The following skills are ideal but not essential:  

Experience or interest in a variety of industry sectors: FMCG, Food & Beverage, Avionics, Finance, Healthcare. Experience or interest in SQL, databases, script writing and or model building (python, R).  Additional language skills. Advanced Excel Skills.

What makes a Swan?

Our Values:

We believe in long-term partnerships through transparency and honesty. We believe in leaving the world in a better place than we found it. We believe anyone can achieve great things. We do not put people in boxes. We listen more than we talk. We think 10% crazy is just about right Most importantly, and because you spend 60% of your waking time at work, we believe you should enjoy it.

What We Offer:

Hybrid Working - up to 60% of your working hours every month can be done remotely and the other 40% in our Cape Town or Hungary hubs Exciting Clients and Projects - Working with Black Swan Data we promise to provide an exciting and ever-changing industry within Data Science and Predictive Analysis innovative and challenging projects with some of the leading Brands using the industries latest technologies. Talented Teams  - We ensure we have the best talent in the market – We hire the best of the best as a swan you are exposed to highly skilled and multi-disciplined teams over the world. We have 8 offices across 4 countries Career Development  - Regardless of which area of the business you work in you can expect to collaborate on all aspects of Black Swan Data's projects gaining the exposure you need to develop your expertise. No matter what stage you are in your career your development is our priority. Working environment - Because you spend 60% of your time at work, we try to make it enjoyable You will benefit from our global benefits: Share options, staff referral scheme, wellness day, flexible and remote working, internal and online training initiatives, volunteering opportunities at white swan, birthday lie in, Christmas gift cards, quarterly staff events, sunshine hours and Flexible Leave Policy.

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