Branch Manager

4 months ago

Johannesburg, South Africa Isilumko Staffing Full time

Join Our Team: Branch Manager

Core Purpose of the Role: As a Branch Manager, your core responsibility is to effectively manage branch operations and employees to deliver exceptional customer service internally and externally. Your focus is on achieving optimal recovery ratios for auctioned vehicles while minimizing theft, damages, and ensuring zero health and safety issues. By analyzing dashboards and statistics, you will translate insights into daily action plans aligning with sales and operational requirements, ultimately contributing to the success of the overall business strategy.

Key Deliverables and Outputs:

Operational Management:

  • Organize and oversee branch operations for excellent internal and external customer service.
  • Maintain well-maintained stock with minimal damages or theft.
  • Manage stock, ensuring accurate completion of checklists and capturing into the SMD Operating System.
  • Ensure proper placement of stock in designated areas.

Strategic Implementation:

  • Analyze Business Information from dashboards and reports to implement action plans aligned with the agreed-upon strategy.
  • Manage and implement action plans based on analysis of various reports related to outstanding 360 visual transactions, parts removal, asset types captured, inter-warehouse movements, checklists completion, and yard space.

Sales Management:

  • Oversee auction preparation and delivery to minimize complaints and meet recovery targets.
  • Maintain high starting ratios of vehicles for optimal recovery.
  • Manage all sales recoveries and cancellations to meet required targets.
  • Implement practices to ensure auction standards are met and address any issues promptly.
  • Attend to customer queries promptly to generate income-generating resolutions.
  • Procure vehicles to sell on the SMD platform, meeting set targets.

People Management:

  • Manage the branch workforce, ensuring optimal performance, attendance, and internal customer service.
  • Collaborate with Human Capital Department to manage all "people" related areas effectively.
  • Lead in accordance with the Worldwide Code of Conduct and Value Proposition.
  • Adapt management style to accommodate a diverse group of employees.

Query Management:

  • Act as the liaison for SMD, assisting internal and external customers with any branch-related queries.
  • Collaborate with inter-departmental teams to decrease sales cancellations and assist with investigations.

Compliance:

  • Ensure compliance, especially Health and Safety measures, within the branch.
  • Report and investigate incidents of theft, missing parts, and additional damages promptly.
  • Adhere to FIC and POPIA Compliance at all times.

Internal and External Customers:

  • Build and maintain relations with branch employees, inter-departments, MANCO, suppliers, service providers, and customers.

Overview: Essential Competencies for Success:

Academic Qualifications:

  • Matric Certificate
  • Business Management / Related Tertiary Education
  • Forklift Drivers Licence
  • Drivers Licence
  • Advantageous: MIBCO Bargaining Council

Work Experience:

  • Minimum of 3 yrs’ supervisory experience
  • Proven track record of driving vehicle sales
  • Operations oversight experience
  • Experience pulling diverse teams together to reach business goals
  • Comfortable working in an external environment in varied weather conditions
  • Salvage industry experience
  • Advantageous: Proven track record of working within cross-functional teams, insurance background, management experience

Knowledge:

  • Vehicle Codes and Description
  • Practices of Management
  • Health and Safety Compliance
  • Existing Standard Operating Procedures
  • SMD and Barloworld related policies and procedures

Skills:

  • Sales/New business development
  • Computer skills (Microsoft Office)
  • Ability to reduce business plan into operational plan
  • Excellent written and oral communication skills
  • Effective time management, planning, and organization skills
  • Ability to interpret numerical information
  • People management for driving partnerships
  • Ability to work under pressure
  • Attention to detail

Personal Attributes:

  • Commitment to behaving ethically and in line with organizational values
  • Focus on communicating clearly and convincingly
  • Focus on getting things done
  • Passion for optimizing business performance
  • Orientation towards growing and nurturing relationships
  • Practical thinking
  • Resilience with stress and pressure
  • Preference for team working, perseverance, customer-centricity
  • Strong drive to growing the business
  • Focus on analyzing and solving problems

Advantageous:

  • A preference for translating strategy into action

  • Branch Manager

    6 months ago

    Johannesburg, South Africa Unique Personnel Full time

    **Job Number** - 70301 **Job Type** - Permanent **Job Title** - Branch Manager **Computer Skills** - MS Office **Industry** - Building - Construction **City** - Johannesburg South **Province** - Gauteng **Your Responsibilities as a counter-based branch manager** - Improve and implement the branch’s sales strategy. - Accountable for the maintenance...

  • Branch Manager

    6 months ago

    Johannesburg, South Africa HeadHunters Full time

    **Reference** - PE002135/RW**Location** - Gauteng, JHB - Northern Suburbs**Salary Interval** - Monthly**Package** - None-negotiable**Description** **Our client in the Manufacturing industry **is currently looking to employ a **Branch Manager based in Johannesburg North.** **A wonderful career opportunity awaits you.** **Requirements**: - 5 years working...

  • Branch Manager

    6 months ago

    Johannesburg, South Africa HeadHunters Full time

    **Reference** - PE002067/RW**Location** - Gauteng, JHB - Eastern Suburbs**Salary Interval** - Monthly**Package** - R25000 - R28000 / None-negotiable**Description** **Our client in the manufacturing industry** **is currently looking to employ a** **Branch Manager based in Springs (East of Johannesburg).** **A wonderful career opportunity awaits...

  • Branch Manager

    6 months ago

    Johannesburg, South Africa Recruitment Legends Full time

    **BRANCH MANAGER** **Edenvale JHB R40 000 to R45 000 pm** National Transport Company with a large fleet of buses seeks an experienced Branch manager to manage the business, including the workshop, operations, permanent staff, and Independent Contractors. You will need strong admin skills, and be able to manage and motivate a team. Min a National Diploma or...

  • Branch Manager

    1 month ago

    Johannesburg, South Africa Jobted ZA C2 Full time

    Are you an experienced leader with a strong background in financial services? Do you excel at managing teams and driving sales growth? We have an exciting opportunity for a Branch Manager to join our dynamic financial services team and lead our branch to success. Location: Pretoria Position: Branch Manager Financial Services Sector: Municipal About the...

  • Branch Manager

    1 month ago

    Johannesburg, South Africa Jobted ZA C2 Full time

    Are you an experienced leader with a strong background in financial services? Do you excel at managing teams and driving sales growth? We have an exciting opportunity for a Branch Manager to join our dynamic financial services team and lead our branch to success. Location: Johannesburg Position: Branch Manager Financial Services Sector: Municipal About the...

  • Assistant Branch Manager

    1 month ago

    Johannesburg, South Africa Securitas SA (Pty) Ltd Full time

    **JOB SUMMARY**: Responsible for assisting the Branch Manager in such a manner that the branch will achieve the set objectives, ensure profitability, whilst meeting the clients' expectations regarding the quality of service and operational personnel matters. The Assistant Branch Manager needs to be self-motivated, a leader and a team player at the same time,...

  • Trainee Branch Manager

    3 weeks ago

    Johannesburg, South Africa Jobted ZA C2 Full time

    Requirements: - Education: - Minimum: High School Diploma or equivalent. - Bachelors Degree in Business, Management, or a related field will be an advantage. - Experience: - Prior experience in retail, sales, or a customer service role is highly desirable. - Experience in the hunting, outdoor, or sporting goods industry is a plus. - Firearms...

  • Branch Manager

    4 months ago

    Johannesburg, South Africa GEODIS Full time

    Position description Type of assignment Full-time Regular Function Operational activities - Freight Administration Job title Branch Manager - JHB Branch M/F Position requirements and constraints (working hours…) Normal working hours, some overtime availability if required Job description Annual Plan and Budget Develop and implement branch plan...

  • Branch Manager

    1 month ago

    Johannesburg, South Africa Energy at Work Projects Full time

    Branch Manager - PretoriaAre you an experienced leader with a strong background in financial services? Do you excel at managing teams and driving sales growth? We have an exciting opportunity for a Branch Manager to join our dynamic financial services team and lead our branch to success. Location: Pretoria Position: Branch Manager – Financial...

  • Branch Manager

    1 month ago

    Johannesburg, South Africa Energy at Work Projects Full time

    Branch Manager - JohannesburgAre you an experienced leader with a strong background in financial services? Do you excel at managing teams and driving sales growth? We have an exciting opportunity for a Branch Manager to join our dynamic financial services team and lead our branch to success. Location: JohannesburgPosition: Branch Manager – Financial...

  • Branch Manager

    6 months ago

    Johannesburg, South Africa NDC Personnel & Contractors Full time

    Are you a technical sales professional with 3-4 years of sales experience and an appetite for career growth? We are currently recruiting for a Branch Manager with a leading engineering firm in Johannesburg. You will be managing the operational aspects of the Johannesburg Branch. This includes sales, logistics, and service operations. You will visit...

  • Branch Manager

    1 month ago

    Johannesburg, South Africa Energy At Work Full time

    Are you an experienced leader with a strong background in financial services? Do you excel at managing teams and driving sales growth? We have an exciting opportunity for a Branch Manager to join our dynamic financial services team and lead our branch to success. Location: Pretoria Position: Branch Manager Financial ServicesSector: Municipal About the...

  • Branch Manager

    1 month ago

    Johannesburg, South Africa Energy At Work Full time

    Are you an experienced leader with a strong background in financial services? Do you excel at managing teams and driving sales growth? We have an exciting opportunity for a Branch Manager to join our dynamic financial services team and lead our branch to success. Location: JohannesburgPosition: Branch Manager Financial ServicesSector: Municipal About the...

  • Branch Manager

    1 month ago

    Johannesburg, South Africa Energy At Work Full time

    Are you an experienced leader with a strong background in financial services? Do you excel at managing teams and driving sales growth? We have an exciting opportunity for a Branch Manager to join our dynamic financial services team and lead our branch to success. Location: Pretoria Position: Branch Manager Financial ServicesSector: Municipal About the Role:...

  • Branch Manager

    1 month ago

    Johannesburg, South Africa Energy At Work Full time

    Are you an experienced leader with a strong background in financial services? Do you excel at managing teams and driving sales growth? We have an exciting opportunity for a Branch Manager to join our dynamic financial services team and lead our branch to success. Location: JohannesburgPosition: Branch Manager Financial ServicesSector: Municipal About the...

  • Branch Manager

    2 months ago

    Johannesburg, South Africa Aon Corporation Full time

    Posting Description: **Branch Manager - Johannesburg**: Are you ready for the next step in your short term insurance and management career? Read on! Aon South Africa is recruiting a Branch Manager based in our Head offices in Sandton. The role of the Branch Manager is to ensure that revenue and profit targets for all areas represented in the branch are...

  • Branch Manager

    6 months ago

    Johannesburg, South Africa Scholtz Partners International (Pty) Ltd Full time

    **Qualifications needed**: Matric. A Business Degree or related qualification. **Experience needed (Non negotiable)**: At least five years relevant management experience. Knowledge of Material Handling Equipment, including parts & service. Proven knowledge of modern management techniques and best practises. Familiarity with industry’s rules and...

  • Branch Manager

    6 months ago

    Johannesburg, South Africa The Woodford Group Full time

    **The Woodford Group: Branch Manager Role - Johannesburg** We are seeking a skilled and experienced professional to take on this journey as Branch Manager at our new Johannesburg branch. Key Responsibilities: Operational Management: Oversee the day-to-day operations of the branch, ensuring efficiency and effectiveness in all areas. Team Leadership: Lead...

  • Trainee Branch Manager

    3 weeks ago

    Johannesburg, South Africa Green Marble Recruitment Consultants Full time

    Requirements:Education:Minimum: High School Diploma or equivalent.Bachelors Degree in Business, Management, or a related field will be an advantage.Experience:Prior experience in retail, sales, or a customer service role is highly desirable.Experience in the hunting, outdoor, or sporting goods industry is a plus.Firearms competency will be an...