Assistant Branch Manager

2 months ago


Johannesburg, South Africa Securitas SA (Pty) Ltd Full time

**JOB SUMMARY**:
Responsible for assisting the Branch Manager in such a manner that the branch will achieve the set objectives, ensure profitability, whilst meeting the clients' expectations regarding the quality of service and operational personnel matters. The Assistant Branch Manager needs to be self-motivated, a leader and a team player at the same time, whose performance, enthusiasm, and dedication to the company provides an example for all to follow.

ESSENTIAL FUNCTIONS

**Operations**

Support Branch manager in all facets of the operation.

Effective monitoring and management of resources..

Ensure a cost
- effective quality security service to the various clients.

Ensure all assets are registered in the Asset Register.

Provide direct management of Securitas operations in the area.

Ensure site procedures meet the relevant client requirements.

Ensure client service and procedural standards are met.

Ensure positive client relationships are developed and maintained.

Conduct site visits and client meetings as agreed.

Manage all aspects of Client Care.

Assist Branch manager in addressing client complaints when necessary.

Continual evaluation of the operation to identify areas for improved efficiency.

**Branch Growth and P&L responsibility**

Positively contribute to the growth of the branch through a commercial mindset.

Seek out opportunities for growth within the Branch through transformation, adding additional services and from new revenue sources.

Work closely with the Branch Manager to ensure effective budget management.

Conduct branch and site audits to create efficiency through cost savings.

Assist the Branch manager in compiling quotations and tenders when necessary.

Create efficiency through resource optimisation and wage management.

Ensure a cost-effective quality security service to the various clients.

Assist the Branch Manager in managing client invoicing/ payments when necessary.

Ensure effective Client retention to prevent loss of revenue and profit.

**Personnel**

Assist Branch manager with recruitment or personnel and management of resource capacity requirements.

Ensure security personnel are trained to Securitas standards, including required Values and Ethics and Insider

Threat, basic security officer duties, and the client’s requirements and post orders.

Training will consist of both initial training and recurring sustainment training.

Supervise and Manage personnel to ensure operations are consistent with contracted requirements and Securitas standards.

Ensure effective management of disciplinary matters and general discipline in the Branch.

**Risk Assessments**

Conduct risk assessments and recommend improvements where necessary

Conduct investigations and crime scene management

Monitor performance of direct reports and take corrective action where necessary

Conduct regular checks with regard to all parts of the business including the client's premises, sites, vehicles and equipment manual

Identify risk exposures regarding stock shrinkage, physical security as well as fire risk and safety standards

Identify commercial opportunities through risk management.

**KNOWLEDGE, SKILLS, EXPERIENCE AND JOB-RELATED COMPETENCIES**

Excellent communication skills - client engagement and staff management

Solid working knowledge of security operations

Experience with report writing

Excellent verbal & written communication skills.

Attention to detail

Adherence to deadlines

High level of confidentiality

Ability to work well under pressure

Resilient character

Good problem-solving skills

Computer literacy

Stress management

Leadership abilities

Meticulous

Change agile

**EDUCATION/EXPERIENCE**

Matric / Grade 12

Degree/Diploma in Management/Security Management

PSIRA Grade A, registered and graded

Valid driver’s licence, with own vehicle

Minimum 5 years’ experience in a security environment specifically related to the management of manpower.

Demonstrated leadership experience of at least 3 years in a similar role.

Experience in management of Technology related services, advantageous

Strong administration skills essential

High proficiency in MS Office

Application Deadline: 2024/11/27



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