Healthcare Consultant

3 weeks ago

Cape Town, South Africa Sanlam Full time

About Sanlam Corporate:

Our vision is to be the preferred partner to Corporate and Public Sector by providing an awesome client experience and comprehensive solutions that enable the financial resilience and prosperity of those entities and their employees. We believe in creating and cultivating a positive, energised working environment that gives every individual the opportunity to achieve success, embracing diversity and committed to transformation. We do this through living our values of having the courage to be bold, care, collaboration and an intolerance for mediocrity. We’re all about building strong, lasting relationships with our employees. We know that you have hopes for your future – your career, your personal development and of achieving great things. We pride ourselves in helping our employees to realise their worth.

Overall purpose of the role:

Offer innovative Health benefits solutions and services to Individual clients, Employer Groups and their employees. Ensure client satisfaction, retention and overall client expansion. Ensure the smooth running of a portfolio of clients by delivering on client expectations and delivering on the strategic direction of the team and Simeka Health.

Key Responsibilities:

This position will have a key client focus, contribute and assist with strategic initiatives.

Ensure that portfolio of clients are adequately serviced Manage a portfolio of clients Build client relationships and ensure client retention Ensure that the overall standard of agenda packs, minutes and consulting advice is maintained within the area of responsibility Attend and coordinate Employer Group HR and management Meetings with the assistance of a Principal Consultant

Key Responsibilities (continues)

Provide monthly reporting via required reports on operating functions of allocated clients Ensure that standard procedures, practices and Client servicing are maintained and adhered to Risk awareness and the management of these risks with the assistance of Senior or Principal consultant Awareness of regulatory legislation and developments within the industry Obtain new business allocated targets and assist with new business initiatives Build relationships and support referral brokers withh potential new business

Qualification and Experience:

BCom Degree or equivalent RE5 Council for Medical Schemes accreditation (no longer under supervision) Class of Business - Health Class of Business - Short term personal lines 2 - 5 years’ experience within the Healthcare industry Experience in advice management processes (advantageous)

Knowledge and Skills:

Proficiency in Microsoft Office (Word, Excel, Outlook) Valid driver’s license and own vehicle

Core Competencies:

Cultivates Innovation by creating new and better ways for the organisation to be successful. Client Focus - Building strong customer relationships and delivering customer-centric solutions. Drives Results - Consistently achieving results, even under tough circumstances. Collaborates - Building partnerships and working collaboratively with others to meet shared objectives. Resilience - Rebounding from setbacks and adversity when facing difficult situations.

Personal Qualities:

Organisational Savvy – Maneuvering comfortably through complex policy, process and people related organizational dynamics. Manages Complexity – Making sense of complex, high quantity and sometimes contradictory information to effectively solve problems. Drives Engagement – Creating a climate where people are motivated to do their best to help the organisation achieve its objectives. Business Insight – Applying knowledge of the business and marketplace to advance the organisation’s goals. Displays Care – Showing care and consideration to our clients that extends beyond professionalism.

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