Compliance Officer
1 week ago
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Requirements
- LLB degree or degree recognised by the FSCA for a compliance officer
- Registered as a compliance officer with the FSCA or capable of becoming registered (preferred)
- Compliance Officer: 5-10 years’ Compliance experience in the financial services industry
Duties & Responsibilities
INTERNAL PROCESSES
- Identify, measure, monitor and report business compliance risks with the support of the business.
- Assist business with translating compliance related matters into actionable policies and procedures.
- Submit regulatory compliance reports to regulators where applicable.
- Reporting on and providing accurate and complete information to stakeholders in respect of regulatory matters and compliance risks as well as compliance breaches.
- Compile an annual monitoring plan and present for approval by the relevant executive committee.
- Conduct and ensure that monitoring is conducted in line with the approved annual monitoring plan.
- Identify and then notify relevant stakeholders of compliance training opportunities.
- Provide ongoing training support to stakeholders to ensure that all staff members are trained in respect of regulatory obligations.
- Monitor and measure compliance performance by the 1st line of defence, and ensure appropriate mechanisms are in place to identify and address non-compliance by the 1st line of defence.
- Monitor whether a complaints handling process developed by business is in line with regulatory and legislative obligations.
- Maintain good working relationships with regulators and Group Compliance to ensure consistency of information presented and to avoid any future contradictions within MML.
- Providing reports, regular and ad hoc to Divisional/Business unit Management, Group Compliance and other relevant forums.
- Ensure compliance obligations are factored into contracts with external suppliers/service providers, where applicable.
- Keeping abreast of compliance obligations and new developments in the compliance landscape.
CLIENT SERVICES
- Provide authoritative, expertise and advice to clients and stakeholders in respect of achieving the business strategy.
- Build and maintain relationships with clients and internal and external stakeholders
- Define service practices which builds rewarding relationships, encourages innovation and allows others to provide exceptional client service.
- Deliver on service level agreements made with clients and internal and external stakeholders in order to ensure that client expectations are managed.
- Make recommendations to improve client service and fair treatment of clients within area of responsibility.
- Participate and contribute to a culture which builds rewarding relationships, facilitates feedback and provides exceptional client service.
PEOPLE
- Create a positive work climate to maximise collaboration within the team and within the business.
- Demonstrate exemplary leadership behaviour, through personal involvement, commitment and dedication in support of organisational values.
- Drive a culture that guides and directs best practice, fostering an environment of continuous learning, improvement and cohesiveness.
- Enable a learning and growth culture whereby information regarding successes, issues, trends and ideas are actively shared between team members.
- Encourage innovation, change agility and collaboration within the team.
FINANCE
- Contribute to the development of area specific budgets to minimise expenditure, in alignment with operational plans.
- Identify solutions to enhance cost effectiveness and increase operational efficiency.
- Implement and provide input into governance processes, systems and legislation within area of specialisation.
- Escalate unresolved policy and governance compliance issues via appropriate channels for investigation and resolution purposes.
- Provide input into the risk identification processes development and communicate recommendations in the appropriate forum.
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