Public Sector Account Manager
4 months ago
Description and Requirements
Our ideal candidate will have a passion driving new business development and to provide exceptional customer service. You will be part of the end-user Relationship sales team that is responsible for the Commercial & Public Sectors in Southern Africa.
This role forms part of a dynamic team driven by the highest discipline for success. It will also allow you to bring your entrepreneurial abilities with the flexibility and agility to empower decision making and influencing in execution of all responsibilities.
Responsibilities:
• Manage the total customer relationship for Public Sector Accounts; responsible for revenue, wallet share, customer satisfaction and driving growth in assigned accounts.
• Maintain and cultivate senior executive relationships.
• Lead account planning and opportunity identification; conduct opportunity prioritization and develop overall account plans for assigned accounts.
• Plan, facilitate and/or conduct complex negotiations for assigned accounts.
• Conduct deep analysis in identifying complex problems; generate and coordinate solutions with other functions or team members to solve complex problems.
• Achieve set sales targets including value, volume, profitability, and development of new customers.
• Prepare action plans and schedules to identify specific targets and to project the number of contacts and unit sales to be made.
What you’ll bring/ Position Requirements:
• Mandatory to have proven track record in managing relationships and converting leads into sustainable sales in the public sector for at least 5 years.
• Sales experience is required, preferably in the IT industry. A university degree in business administration, information technology or similar subjects is preferred.
• Good technical IT product knowledge in both the end user computing environment and the enterprise ecosystem with a solution selling based approach.
• High level of experience in Project Management and problem solving.
• Demonstrate expertise in building and maintaining customer and partner relationships.
• Ability to work in a diverse environment, with both internal and external diverse customers. Collaboration with the entire virtual team.
• Computer literacy in MS Office suite, with MSD or any other CRM.
What We Will Offer You:
An open and stimulating environment within one of the most forward-thinking IT companies. Flat structures and fast decision-making processes A modern and flexible way of working to combine personal and professional life. An international team with a high focus on Gender Diversity Attractive compensation packageWe are looking forward to discussing this position with you soon
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