CIT Retail Claims Administrator

3 weeks ago

Johannesburg, South Africa Fidelity Services Group Full time
Job title : CIT Retail Claims AdministratorJob Location : Gauteng, JohannesburgDeadline : January 02, 2025Quick Recommended Links
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Key Performance Areas: (not totally inclusive): 

  • Registering and processing of CIT claims on ICBM. 
  • Receipt of CIT investigation dockets. 
  • Constant communication with branches to address any claim queries or problems that the branches may need assistance with. 
  • Processing, capturing, and updating the CIT claims on the ICBM system 
  • Closing of the CIT claim files on ICBM. 
  • Filing of all documents in the CIT claim files. 
  • Forward correspondence to Branches requesting outstanding documents and information. 
  • Distribution of weekly CIT claims report. 
  • Assisting Management with duties as requested 
  • Assisting and resolving of client and Branch queries relating to the Department 
  • General office duties 

Minimum Requirements: 

  • Minimum Matric Certificate and /or relevant post Matric qualifications. 
  • Claims and insurance experience would be an advantage. 
  • Proficiency in MS Word/Excel/PowerPoint is essential. 
  • Accuracy and high methodical working methods are required. 
  • Ability to liaise professionally with personnel at all levels. 
  • Ability to work without supervision, under pressure and meet deadlines. 
  • Previous experience in the security environment would be an advantage 

Other Personality Attributes: 

  • Strong interpersonal and communication skills with diplomacy and tact and ability to interact effectively at all levels 
  • Should be able to work independently, proactively and use initiative 
  • Ability to work under pressure and meet deadlines 
  • Accuracy and high methodical working methods are required 
  • Ability to maintain confidentiality and handle office matters with utmost professionalism  
  • Computer literacy - Excel, Word, Outlook. 
  • Own transport essential. 
  • Presentable 

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