Internal Sales

2 months ago

Kempton Park, South Africa Chainlink Recruitment Full time

We are looking for a young dynamic and energetic Internal Sales candidate between 22 and 30 years of age.

Hydraulics product experience will be advantageous, but not a requirement as training will also be given on our 10 000 products.

No commission

Pension fund

Medical Aid

Basic salary: R12,000 – R13,000 per month

Skills Requirements:

  • Grade 12 (Matric)
  • Good communication and persuasive skills
  • Must be computer literate
  • At least 2-years experience in Internal Sales
  • Hydraulic experience advantageous (In house training will be given)

• Correctly interpret customer requests and requirements

• Investigating different product options available in connection to customer request.

• Recommend alternate products based on cost, availability or specifications

• Sourcing products from our data base including costs and selling prices

• Receive queries and compose a detailed quote for customer either telephonically or written.

• Present price, discounts (specials to specific customers), credit and terms as per our company specifics

• Provide accurate information regarding availability of in-stock items

• Provide accurate information regarding items that need to be manufactured

• Provide accurate information relating to shipment dates or delivery dates of out of stock items

• Facilitating the process of an order by preparing a Sales Order

• Consulting with Stores Department for the purpose of giving feedback to clients in relation to their order

• Monitor scheduled shipments to ensure timeous delivery and fill back orders as needed

• Contact customers to ensure ongoing customer satisfaction and resolve any complaints

• Facilitate the return of goods as per our company policies and procedures

General

• Generate new and repeat sales by providing product and technical information in a timely manner

• Increase sales and average order size by means of cross-selling, up-selling, add-on sales and offering promotional or sale items

• Educate customers on terminology, part numbers, features and product benefits in order to improve sales and customer satisfaction

• Present a professional image at all times to customers and fellow workers

• Assist with Counter Sales when necessary

• Attend Sales Meetings

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