operations & logistics coordinator
2 days ago
OUR PARTNER IS HIRING — OPERATIONS & LOGISTICS COORDINATOR
Company:
Export Connect
Location:
South Africa (cross-border operations focus)
ABOUT EXPORT CONNECT
Export Connect is a rapidly growing export and logistics company operating across Southern Africa.
We specialize in the movement of agricultural and industrial commodities, providing our clients with professional, efficient, and dependable service.
As our business expands, we're seeking a strong, driven, and hands-on professional to help propel the company forward.
This is
not a position for the average candidate
, we are looking for someone with initiative, accountability, and passion to support our growth and ensure excellence across all operations.
POSITION OVERVIEW
We're looking for a
vibrant, energetic, and motivated individual
who thrives in a fast-paced logistics environment.
This role requires someone who is
organized, proactive, and fully accountable
, ready to work extended hours, weekends, and after hours when necessary to ensure seamless operations.
The ideal candidate will think ahead, plan effectively, and communicate clearly to guarantee smooth execution of all export and logistics activities.
KEY RESPONSIBILITIES
Operational Coordination
- Coordinate and manage daily export and import logistics operations to and from South Africa.
- Liaise with transporters, clearing agents, and clients to ensure timely and efficient movement of goods.
- Handle transport bookings, monitor progress, and provide proactive updates, without waiting for instruction.
- Take initiative to keep management informed of progress, challenges, and potential risks.
Planning & Process Control
- Always ensure there is a Plan B or Plan C in place to avoid disruption and ensure smooth project execution.
- Plan and work through processes in advance, updating and improving Standard Operating Procedures (SOPs) regularly.
- Anticipate challenges before they occur, preventing last-minute decision-making.
Communication & Stakeholder Management
- Maintain professionalism, punctuality, and responsiveness at all times.
- Communicate clearly and promptly with clients, suppliers, and transporters across all channels.
- Apply firm but professional pressure where needed to ensure performance from service providers.
- Build and maintain strong relationships with suppliers and partners using initiative, collaboration, and negotiation skills.
Reporting & Administration
- Prepare and maintain professional correspondence, including emails, reports, and operational updates.
- Compile and manage spreadsheets, formulas, and performance reports to track efficiency and progress.
- Provide accurate, complete, and timely information when requested by management, preventing the need for follow-ups.
- Maintain meticulous attention to detail in all communication, record-keeping, and documentation.
Professional Conduct
- Present yourself neatly and professionally in all circumstances, whether in the office or external meetings.
- Demonstrate composure and sound decision-making under pressure.
- Take full ownership, accountability, and pride in every task and decision made.
- Participate actively in group communications and client chats, ensuring quick and effective responses to maintain seamless operations.
QUALIFICATIONS & EXPERIENCE
- Minimum
3 years' experience
in logistics, exports/imports, or clearing & forwarding. - A
Diploma or Degree
in Logistics, Supply Chain Management, or International Trade is advantageous. - Strong computer literacy
, with advanced proficiency in Microsoft Excel (formulas, data management, reporting). - Excellent written and verbal
communication and negotiation skills
. - Bilingual proficiency
in Afrikaans and English (read, write, and speak fluently). - High attention to detail, strong organizational ability, and capacity to work independently under pressure.
- Professional, reliable, disciplined, and results-driven, with the ability to multitask and meet deadlines consistently.
IDEAL CANDIDATE PROFILE
- A
confident, experienced professional (late 20s or older)
with a strong, assertive personality. - Passionate, energetic, and ready to take on any task, big or small.
- A natural
problem-solver
who remains calm under pressure and ensures operations run smoothly. - Exceptionally
organized and detail-oriented
, with a precision-driven ("OCD-level") approach to work and communication. - Client-focused, always viewing situations from the client's perspective to build trust and satisfaction.
- Someone who takes initiative, never waits for instructions, and treats the business as their own
WHAT WE OFFER
- A
fast-paced, supportive environment
where excellence is recognized and rewarded. - Direct involvement
in Export Connect's growth and success story. - Opportunities for personal and professional development.
- Competitive remuneration
, commensurate with experience and performance.
HOW TO APPLY
If you're confident that you have the skills, mindset, and commitment to excel in this demanding but rewarding role, please send your
CV
and a
brief motivation letter (max one page)
explaining why you're the right fit for Export Connect to:
Application Deadline:
15 December 2025
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