Human Resources Officer

Please note, this is also a live-in position.

Job Summary

The purpose of this role is to support the effective implementation of tactical HR functions across the business, ensuring operational excellence and compliance in all people-related processes. The HR Officer plays a key role in executing the annual training plan, coordinating wellness and employee engagement initiatives, managing payroll administration, and supporting recruitment, onboarding, and performance review cycles.

Working closely with the HR Business Partner, Financial Manager, and Department and Lodge Leaders, the role ensures that all employees receive the necessary development, guidance, and support to perform optimally. This includes maintaining accurate HR records and reports, facilitating continuous learning and development, and contributing to the organisation's transformation, wellness, and people development objectives

Job Requirements

Thinking Ability

• Ability to comprehend, develop and communicate abstract concepts
• Ability to correctly communicate detailed information and instruction to others
• Operate comfortably in an environment of high levels of ambiguity
• Ability to reduce ambiguity to a few, well thought out scenarios and to communicate these effectively

Job Technical Skills

• Strategic Planning and Implementation
• Proficient user of Microsoft Office and SAGE People 300 Payroll
• Conversant with Hospitality and Human Resource technical terminology
• Conversant with Hospitality organisational structures and roles
• Expertise in Learning & Development (L&D) strategies
• Experienced in preparing annual training plans including budgets
• Competent in correctly developing and ensuring policies, processes and standards are implemented and applied across the organisation
• Knowledge of online system for reporting IODs
• Working knowledge of online U-filing system
• Good knowledge of BCEA, LRA, SDA and EEA
• Proficient use of the Department of Labour and CATHSSETA online portals

Academic Qualifications and Work Experience

• A Degree in Human Resources Management, Industrial or Organisational Psychology
• A background in Hospitality Human Resources in a 5-Star Luxury Hotel/Lodge environment
• Valid Driver's license
• 5 Years' experience in the Human Resource function preferably in a hospitality environment.
• 3+ years' experience in Learning and Development
• Previous Payroll experience (SAGE 300 People preferred)

Personal Qualities

• Models excellence of Human Interaction, Emotional Intelligence and Leadership
• Committed to creating environments in which employees can flourish and produce their best work
• Displays a sense of urgency and dedication to meeting the needs of others
• Strong Organisational skills
• Tenacious in setting up and 'rolling-out' systems and processes to increase efficiency and employee engagement
• Leads the efforts to creating an environment of collaboration across functions
• Demonstrates high integrity and excellence in personal habits
• Does not make judgements about people based on their views, habits, and personal preferences
• Ability to demonstrate a flexible approach to getting work done, adjusting to changing circumstances and demands
• Emotionally stable, even tempered and calm when placed with challenges
• Maintains positive outlook in most challenging situations and circumstances

Sanbona shall apply the employment equity principles as set out in the Employment Equity policy and Plan.

Interested applicants should submit a comprehensive Resume/ CV with all supporting documents to by no later than 07 December 2025