Accounts Client Services Representative
2 days ago
About the Role:
We're looking for a friendly and professional Accounts Client Services Representative to join our team. This is a client-focused role where you'll be in constant communication with customers mainly over the phone helping with queries, providing updates, and ensuring they receive excellent service.
If you enjoy talking to people, solving problems, and building relationships, this role is a great fit for you.
Key Responsibilities:
- Communicate with clients daily via phone and email.
- Provide support, information, and updates on their accounts.
- Handle client queries quickly and professionally.
- Maintain accurate records of client interactions.
- Build and maintain strong relationships with clients.
Requirements:
- Bilingual in English and Afrikaans.
- Excellent phone and communication skills.
- Helpful and patient attitude with a strong focus on customer service.
- Good organisational and problem-solving skills.
- Previous experience in client service, admin, or accounts is an advantage.
Ideal Candidate:
You're friendly, confident, and enjoy talking to people. You have a natural ability to make clients feel valued and supported, and you take pride in providing outstanding service every day.
Job Types: Full-time, Permanent
Pay: R5 000,00 - R11 000,00 per month
Language:
- English (Required)
- Afrikaans (Required)
Work Location: In person
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