Therapy Staffing Coordinator

5 days ago

South Africa ISTA Personnel Solutions Full time R250 000 - R500 000 per year

ISTA Personnel Solutions is a dynamic and fast-growing BPO company specializing in providing top-tier operational support to U.S.-based businesses. We are not a recruitment agency—we act as a dedicated extension of our clients' teams, delivering high-quality service with precision, efficiency, and a personal touch.

We are seeking a highly organized Therapy Staffing Coordinator & Recruiter to support a U.S.-based ABA (Applied Behavior Analysis) therapy provider. This role is both people-focused and operations-driven: you'll serve as the bridge between families seeking ABA care and the therapists who provide it.

PLEASE NOTE:

  • Working Hours: This role requires you to work EST hours Mon - Fri from 9am to 6pm EST (15h00 to 24h00 South African time - subject to change in accordance with daylight savings in the United States).
  • Public Holidays: This role requires you to work on both South African and US public holidays (compensation for SA public holidays in accordance with the BCEA)
  • Internet Requirements: A fixed fibre line with a minimum speed of 25 Mbps (upload & download) and the ability to support a wired Ethernet connection is mandatory. Applicants without a fixed fibre line cannot be considered.
  • Power Backup: A reliable power backup solution is required to manage load shedding and power outages. Applicants without a power backup cannot be considered.
  • Work Environment: This is a fully remote working role.
Key Responsibilities:
  • Act as the "face" of the organization, engaging with both families and ABA therapists.
  • Receive job alerts via Smartsheet and take immediate action by:
    • Posting openings on job boards (Indeed, Apploi).
    • Sharing opportunities with existing candidates.
    • Making targeted calls to potential hires.
  • Review client notes carefully to understand family needs and ensure accurate therapist placements.
  • Screen candidates for skills, professionalism, and personality fit.
  • Balance multiple priorities while maintaining candidate pipelines and meeting client expectations.
  • Communicate clearly and persuasively, leaving a strong first impression in every interaction.
  • Provide weekly progress updates to the Director of Operations.
Requirements
  • Experience in healthcare staffing, recruiting, scheduling, or coordination.
  • Excellent verbal and written communication skills.
  • Strong interpersonal skills with the ability to assess and "read" people.
  • Computer efficiency and typing proficiency; experience with Apploi and Indeed advantageous.
  • Highly organized, detail-oriented, and capable of managing multiple tasks simultaneously.
  • Confident problem solver with strong decision-making abilities.
  • Professional, persuasive, and able to work independently.
  • Leadership qualities and the ability to make sound staffing recommendations.

If you are not contacted within 14 working days, please consider your application unsuccessful.

  • Client Therapy Coordinator

    5 days ago

    South Africa ISTA Personnel Solutions Full time R250 000 - R400 000 per year

    ISTA Personnel Solutions South Africa - we are a global BPO company, recruiting on behalf of our USA client – who is a provider of in-home Physical Therapy (PT), Occupational Therapy (OT), and Nurse Practitioner (NP) services.We are seeking a dedicated and empathetic Client Therapy Coordinator who will play a vital role in facilitating a smooth,...

  • Client Care Coordinator

    5 days ago

    South Africa ISTA Personnel Solutions Full time R250 000 - R500 000 per year

    ISTA Personnel Solutions South Africa is a dynamic and fast-growing BPO company based in South Africa, specializing in providing top-tier operational support to U.S.-based companies. We are not a recruitment agency—we are a dedicated extension of our clients' teams, delivering high-quality service with precision, efficiency, and a personal touch.We are...

  • Recruitment Coordinator

    5 days ago

    South Africa ISTA Personnel Solutions Full time R30 000 - R60 000 per year

    ISTA Personnel Solutions South Africa – a global Business Process Outsourcing (BPO) company partnering with a USA-based client in the Healthcare (ABA Therapy) sector. We are currently seeking a Recruitment Coordinator to join our dynamic and growing remote team.Kindly note: Compensation for this role is a fixed salary only; commissions are not...

  • Patient Services Coordinator

    5 days ago

    South Africa ISTA Personnel Solutions Full time R40 000 - R60 000 per year

    ISTA Personnel Solutions South Africa is a dynamic and fast-growing BPO company based in South Africa, specializing in providing top-tier operational support to U.S.-based companies. We are not a recruitment agency — we are a dedicated extension of our clients' teams, delivering high-quality service with precision, efficiency, and a personal touch.We are...

  • Compliance and Documentation Coordinator

    5 days ago

    South Africa ISTA Personnel Solutions Full time R250 000 - R500 000 per year

    ISTA Personnel Solutions is a dynamic and fast-growing BPO company. We are not a recruitment agency — we operate as a dedicated extension of our U.S.-based clients' teams, delivering high-quality service with precision, efficiency, and a personal touch.We are hiring a Compliance and Documentation Coordinator to assist with managing and organizing provider...

  • Nurse Scheduling Coordinator

    5 days ago

    South Africa ISTA Personnel Solutions Full time R250 000 - R500 000 per year

    Our client is a leading healthcare staffing firm that partners with hospitals and facilities across the U.S. They specialize in providing dedicated healthcare professionals - including Licensed Practical Nurses (LPNs), Nursing Assistants, and more to meet dynamic staffing needs.ISTA Personnel Solutions is looking for a Nurse Scheduling Coordinator to join...

  • Human Resources Coordinator

    2 weeks ago

    Port Elizabeth, South Africa Abantu Staffing Solutions Full time

    REQUIREMENTS Matric or equivalent - HR Diploma or Degree advantageous Extensive SAP HP1 Data Maintenance experience, including organization and staffing change, HR master data maintenance and personnel actions maintenance Excellent computer skills: MS Excel Advanced, MS Word Intermediate, MS PowerPoint Intermediate, and MS Outlook VIP, coupled with time and...

  • Operations Support Coordinator

    5 days ago

    South Africa ISTA Personnel Solutions Full time R120 000 - R180 000 per year

    ISTA Personnel Solutions is a dynamic and fast-growing BPO company. We are not a recruitment agency - we operate as a dedicated extension of our U.S.-based clients' teams, delivering high-quality service with precision, efficiency, and a personal touch.Our U.S.-based client connects nurses with shifts at various nursing homes (long-term care facilities)...

  • Operations Coordinator

    5 days ago

    South Africa - Cape Town|South Africa - Pretoria|South Africa - Johannesburg|South Africa - Gqeberha|South Africa - Pietermaritzburg|South Africa - Durban Rad Hires Full time US$8 000 - US$14 000 per year

     Operations & Systems Coordinator (Remote – Full-Time, South Africa)About the RoleWe're looking for a proactive and detail-oriented Operations & Systems Coordinator to support our staffing and payroll operations — with a strong focus on data accuracy, systems administration, and process optimization.You'll play a key role in keeping our internal tools...

  • AfterHours Care Coordinator

    5 days ago

    South Africa ISTA Personnel Solutions Full time R250 000 - R400 000 per year

    ISTA Personnel Solutions South Africa is a dynamic and fast-growing BPO company, specializing in providing top-tier operational support to U.S.-based companies. We are not a recruitment agency — we are a dedicated extension of our clients' teams, delivering high-quality service with precision, efficiency, and a personal touch.We are currently seeking a...