Group Manager

JOB PURPOSE:

We are looking for a proactive, curious, collaborative Manager to join our DP World Group Internal Audit ("GIA") team. As a Manager within our team, you are responsible to:

• Lead or participate as a team member to perform high quality audits (in cross-functional teams) at all locations locally and internationally across the DP World Group (or remotely);
• Apply proficient risk and control knowledge to all scenarios encountered and identify all significant potential issues by analysing operations, reviewing compliance, recommending controls and auditing safeguards;
• Communicate audit findings and draft audit reports to GIA and business management and to our Audit Committee that inspire constructive change through the recommendations; and

Manage and/or demonstrably support other diverse internal projects which enhance GIA's critical success factors to building a world-class internal audit function including, but not limited to knowledge building, agile auditing, risk integration, data analytics for continuous auditing, AI and continuous improvement etc.

KEY RESPONSIBILITIES:

• Leads or participates in audits of various levels of high complexity at BU, Region, Divisional or Corporate level working in cross-functional audit teams onsite or remotely including full audit delivery (discovery/planning/fieldwork/concluding and reporting/issue follow-up and management);
• Ensure new lines of service are considered and utilised on audits as directed such as, Data Analytics and Technology Audit as directed;
• Plan and document all audits in line with GIA audit procedures to ensure delivery of risk-based audits;
• Liaises directly with key stakeholders in planning of all audits, drafting reports and finalisation of reports;
• Present audit conclusions to business unit management as necessary onsite or remotely;
• Produce high quality draft and final audit reports on findings and recommendations to ensure any potential concerns are addressed in an effective and timely manner; and ultimately reported to the DP World Audit Committee as mandated;
• Build strong and effective relationships with senior management and other key stakeholders (e.g. external audit, government audit etc.) and act as a trusted advisor to the business and its leaders;
• As directed, perform special/consulting projects work and reports findings to assigned GIA leadership;
• Support in the continuous risk assessment for the audit universe as directed;
• Apply strong risk and control knowledge to all scenarios encountered and identify all significant potential issues by applying appropriate audit methodology on assignments, analysing operations, reviewing compliance, recommending controls and auditing safeguards;
• Perform active follow-up on open and overdue audit issues / actions and ensures timely closure thereof;
• Effectively administer audit projects on the Audit Management System ensuring that audit phases are completed in within defined timeframes (either as lead, team member or reviewer);
• Implement core aspects of our internal GIA Quality and Assurance Improvement Program to help improve our quality, effectiveness and efficiency in our audits;
• Participate in information gathering exercises such as performing authority for expenditure reviews, reviewing risk reports and technical insight reports;

BEYOND THE AUDIT

• Actively own and/or participate in new and ongoing improvement projects for the department including Guest Auditor Programme, Argus (AI tool), Centres of Excellence Programme, APRIL risk logging tools etc;
• Demonstrate creative ideas and critical thinking skills to ensure projects support GIA's transformation strategy;
• Contribute to GIA website content management to help inform and upskill the wider DP World community on governance, risk and controls.

OTHER

• Live the GIA DNA by continuously looking for improvement opportunities in audit and beyond the audit activities;
• Contributes to the development of audit techniques and methodology to ensure continuing improvement in the standard of audit work and continuing relevance to business needs;
• Continually strives to revise/devise audit work programmes to address specific risks core controls and to be effective and comprehensive;
• Provides advice to business management on best internal control practices/procedures during audits and ad hoc basis;
• Integrates industry/company best practices on audits when suggesting practical business improvements;
• Encourages the understanding of Group Policies and RICS at sites visited and ensure audit work programmes are drafted and updated to include steps to ensure policies are being followed;
• Maintains up-to-date skills relevant for role;
• Act as an ambassador for DP World at all times when working; promoting and demonstrating positive behaviours in harmony with DP World's Principles, values and culture; ensuring the highest level of safety is applied in all activities; understanding and following DP World's Code of Conduct and Ethics policies;
• Perform other related duties as assigned.

The Group Manager – Business Audit should:

• Independently or as part of a team, conduct Internal Audits and cross-functional audits at all levels of complexity;
• Willing and able to travel internationally up to 50%, with flexibility to conduct audits remotely as required
• Identify multiple causes, consequences of control inefficiencies/gaps and multiple potential solutions;
• Adapt processes and procedures to business units during discovery/planning/fieldwork stages;
• Be highly motivated, proactive with the ability to excel under pressure;
• Maintain industry knowledge of the company and its risks, culture, the way it works, the sectors we operate in; local/global factors which impact it;
• Value and promote diverse viewpoints and cultural sensitivity during all audit fieldwork;
• Maintain personal performance and effectiveness in changing and ambiguous environments, and accommodates new priorities where required (flexibility);
• Comply with Fatal Risk Standards, Health and Safety policy and safe working practices, ensures responsibility for safety and discipline in work area and report accidents and 'near misses' in accordance with defined safety procedures.

QUALIFICATIONS, EXPERIENCE AND SKILLS:

Qualifications

You have a:

• Degree (Bachelor level);
• Professional financial qualification (ACA, CPA, CIMA or equivalent).

You may also have a:

• CIA (Certified Internal Auditor) qualification or equivalent

Experience

• Minimum of 5-7 years' audit-related experience post qualification (preferably with at least 3-5 years in Internal Audit management);
• Strong understanding of Corporate Governance, Risk and Controls;
• Basic cross functional knowledge and understanding;
• Knowledge of risk management, basic regulatory and legal frameworks;
• Experience in using data analytics in audit work;
• Experience in the logistics and/or maritime industry is desirable;
• 'Big 4' or large multi-national internal audit experience is desirable.

Skills

• Good knowledge and application of the Global Internal Audit Standards (2024); demonstrated expertise in applying the
  COSO Internal Control Framework
  across audits and advisory projects;
• Solid business acumen;
• Strong attention to detail with an attitude of 'anything worth doing is worth doing right every single time;
• Good analytical and problem-solving skills (critical thinking – experienced in analysis/appraisal of the efficiency and effectiveness of business processes (using relevant tools/techniques); finding practical solutions to address issues; identification of gaps in logic and underlying causes of issues; taking on difficult challenges and finding creative, innovative solutions;
• Good supervisory skills – successful in juggling multiple projects at the same time; delivering quality results and comfortable working with all styles of team members;
• Strong communication skills including report writing and active listening: customising audit messages to reflect target audiences; expressing ideas and findings clearly with confidence in order to influence others;
• Good interviewing skills: Extracting key information from variety of sources to support communications;
• Confidentiality – consideration and protection of confidential data at ALL times;
• Proactive and self-managed, with strong independent drive;
• Highly collaborative, with proven ability to build relationships across multicultural teams;
• Experience in conflict management - negotiating and resolving potential disagreements on-site over audit findings/ratings, balancing diplomacy with assertiveness in audit exit meetings;
• Consistently leads by example, both in team settings and during remote/on-site audits;
• Highly proficient in MS Word, Excel and PowerPoint presentations;
• Ability to use front-end data analytic tools such as Power BI, QlikView etc;
• Language skills - Spoken and written fluent English - additional languages are a bonus, in particular Arabic, Spanish, French, Mandarin, Hindi.