Senior Manager: Group Forensic Services

7 days ago

Midrand, Gauteng, South Africa African Bank Full time R1 200 000 - R3 600 000 per year

Purpose of the Job:

To lead and manage the Group Forensic Services (GFS) function across the Bank, ensuring effective prevention, detection, and investigation of fraud and financial crime.

The role drives the implementation of proactive forensic strategies, fosters compliance with policies and standards, and strengthens the Group's resilience against emerging risks including cyber-enabled fraud, data manipulation, and misconduct.

The incumbent partners with key stakeholders to build a strong ethical culture, promote transparency, and safeguard the Bank's reputation in a rapidly evolving digital and regulatory environment.

Minimum Education and Experience:

  • Relevant tertiary qualification (e.g., Commerce, Law, Criminology, Forensic Accounting, or equivalent)
  • Certification in Forensic Investigation, Fraud Examination (CFE), or related discipline advantageous
  • Minimum 8–10 years' experience in financial crime prevention, detection, and investigation, preferably in the banking sector
  • Proven track record in risk mitigation, forensic strategy implementation, and stakeholder management
  • Strong understanding of digital banking, data analytics, and cybercrime trends

Role Responsibilities:

Leadership and Resource Management

  • Lead, develop, and manage the Group Forensics team to achieve operational excellence.
  • Overseeresource allocation, budget management, and staff performance.
  • Drive efficiency and innovation in forensic processes and technologies.
  • Support the Group Dishonesty Policy and ensure alignment with HR and Labour Relations processes.
  • Provide strategic input into anti-fraud frameworks and contribute to enterprise-wide risk mitigation strategies.

Case Management and Systems Oversight

  • Ensure effective case management processes, systems, and tools are maintained.
  • Monitor quality and timeliness of investigations and reporting.
  • Collaborate with control functions and business units to ensure implementation of corrective actions and control enhancements.

Development and Maintenance Of pro-active fraud prevention strategy

  • Develop, maintain, and continuously refine the Group's fraud prevention strategy.
  • Implement data-driven insights and early warning indicators to reduce operational losses.
  • Promote a proactive risk culture through awareness and training initiatives.

Participation In Fraud Evaluation for New Initiatives and Developments

  • Provide forensic and fraud risk input on new products, systems, and digital initiatives.
  • Ensure emerging risks are identified, assessed, and mitigated early.

Reporting Of Fraud Statistics and results

  • Analyse and report forensic and fraud trends to the Audit Committee, Risk Committees, and Executive Management.
  • Provide strategic insights to support decision-making and risk reduction

Client Relationship Management

  • Build strong relationships with internal stakeholders, regulators, law enforcement, and industry bodies.
  • Represent the Group at external forums to influence and align with industry best practices.
  • Champion the Forensics brand by delivering value-driven, professional services across the Group.

Customer

  • Create and maintain productive relationships with internal and external clients by providing advice and assistance
  • Keep the client informed about progress through written communication, telephone communications and/or face to face meetings
  • Always build a positive image by exceeding client expectations
  • Treat internal and external customers fairly

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