Key Account Manager

3 days ago

Cape Town, Western Cape, South Africa Graylink Full time R250 000 - R500 000 per year
Minimum Requirements
Skills Required
  • 4 years of experience in Account Management and Customer Success within a SaaS B2B recruitment or HR tech environment
  • A relevant tertiary qualification in IT and/or commerce.
  • Direct experience and understanding of recruitment technology and corporate HR business processes.
  • Proven ability to drive retention, expansion, and customer satisfaction in a SaaS environment.
  • Experience engaging and influencing C-level executives and senior stakeholders.
  • Data-driven mindset with proficiency in CRM and customer success software (HubSpot, Intercom, Jira etc.).
  • Project and/or change management experience would be advantageous
  • Excellent professional communication, negotiation, and problem-solving skills.

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