Campaign Executive

Collinson is the global, privately-owned company dedicated to helping the world to travel with ease and confidence. The group offers a unique blend of industry and sector specialists who together provide market-leading airport experiences, loyalty and customer engagement, and insurance solutions for over 400 million consumers.

Collinson is the operator of Priority Pass, the world's original and leading airport experiences programme. Travellers can access a network of 1,500+ lounges and travel experiences, including dining, retail, sleep and spa, in over 650 airports in 148 countries, helping to elevate the journey into something special. We work with the world's leading payment networks, over 1,400 banks, 90 airlines and 20 hotel groups worldwide.

We have been bringing innovation to the market since inception – from launching the first independent global VIP lounge access Programme, Priority Pass to being the first to sell direct travel insurance in the UK through Columbus Direct and creating the first loyalty agency of its kind in the travel sector with ICLP. Today we still invest heavily in innovation to ensure that we continue to deliver superior customer experiences.

Key clients include Mastercard, American Express, Cathay Pacific, British Airways, LATAM, Flying Blue, Accor, EasyJet, HSBC, Chase, HDFC.

Our mission is focused on doing good beyond profit, which for us means we seek out opportunities for our people to share in our success and that we give back to the communities and people within which we work.

Never short of ambition, the success of our business is delivered through the diverse and talented team of over 2,200 global colleagues.

Purpose of the job

We're looking for a proactive and detail-oriented Campaign Executive to join our growing Enablement team within Channel Marketing. This role is ideal for someone early in their marketing career who is eager to develop hands-on experience delivering high-quality digital campaigns across multiple communication channels.

As a Campaign Executive, you'll work alongside Campaign Managers to help build, test, and launch outbound marketing communications across Email, SMS, Push, and In-App. You'll support campaign setup, proofing, reporting, and content coordination, helping ensure campaigns are executed accurately, on time, and on brand.

This is a great opportunity to build a career in digital marketing and gain exposure to platforms like Salesforce Marketing Cloud, Airship, and Contentful, while learning from experienced marketers in a collaborative and fast-paced environment.

This role is part of the Channel Marketing Enablement Team, responsible for delivering communications that engage millions of customers globally. You'll help ensure that every message we send — whether it's a product update, onboarding journey, or exclusive offer — is timely, targeted, and effective

Key Responsibilities

• Support the creation and delivery of multi-channel marketing campaigns, including email, push notifications, SMS, and in-app communications.
• Assist with setting up and testing campaigns within Salesforce Marketing Cloud and Airship.
• Coordinate campaign content and assets with the Content, Design, and Brand teams.
• Conduct quality assurance checks to ensure campaign accuracy and compliance.
• Contribute to performance reporting and basic data analysis using dashboards and templates.
• Help manage campaign calendars and timelines in alignment with the Enablement team's 120-day planning cycle.
• Maintain campaign documentation and support continuous process improvement.

Key Skills

• 1–2 years' experience in a marketing, communications, or campaign support role (internship or full-time).
• A strong interest in digital communications and marketing technology.
• Great attention to detail and pride in producing accurate, high-quality work.
• Comfortable working with campaign tools, basic data reporting, and content management systems.
• Excellent written and verbal communication skills.
• A proactive attitude, eager to learn, take feedback, and grow your capabilities.
• Experience with platforms like Salesforce Marketing Cloud, Airship, or Contentful is a bonus — but not essential.

Tools You'll Use:

• Salesforce Marketing Cloud (SFMC)
• Airship (for mobile push)
• Contentful (CMS)
• Bynder (content workflow and asset management)
• Jira / Confluence / Aha (project management and collaboration tools)

Collinson is an equal opportunity employer and welcomes differences in all their forms including: colour, race, ethnicity, gender identity, sexual orientation, neurodivergence, family status, age, individuals with disabilities and people from all backgrounds, cultures and experiences as we strongly believe this contributes to our on-going success.

We are focused on continually evolving our purpose driven, high performing culture, providing an environment where our people have the opportunity to achieve their full potential and do interesting and meaningful work. Our company values are: Take Action, Do the right thing, One team and Be insight led. These help guide everything we do internally in terms of how we think, act and interact, right through to how we deliver value to our customers and clients.

In your application, please feel free to note which pronouns you use (For example - she/her/hers, he/him/his, they/them/theirs, etc).