Housekeeping Supervisor

2 weeks ago

Franschhoek Western Cape, South Africa THE ROYAL PORTFOLIO Full time

The Housekeeping Supervisor at La Residence is responsible for ensuring that their team consistently meets, if not, exceeds the standard operating procedures for the hotel's cleanliness, amenities as well as maintenance required in rooms and public areas. This effort ensures that La Residence, as part of The Royal Portfolio, can live up to our purpose, which is "to give our guests a complete experience and a perfect stay" .

MAIN DUTIES & RESPONSIBILITIES:

  • Know the Housekeeping standard operating procedures.
  • Supervise and direct the daily activities of staff so as to enable the efficient and smooth operation of the department.
  • Implement laid down service standards regarding cleanliness, amenities and maintenance in rooms and public areas and ensure adherence to these.
  • Assist in completing Room Attendant work sheet in the absence of a Coordinator or Manager.
  • Co-ordinate with the Front Office on releasing of rooms and special guest requests.
  • Check all the rooms you open in the morning for any problems, missing items and stock and report to your manager or the manager on duty immediately.
  • Make sure all maintenance issues in public areas are communicated to management or maintenance manager immediately.
  • Make sure you collect and return guest laundry according to standard operating housekeeping procedures.
  • Ensure detailed handovers to the next shift
  • In days of low occupancy deep clean rooms and public areas
  • Assist in stock take and in recording any breakages
  • Assist Housekeeping Manager with Disciplinary Procedures.
  • Ensure training needs are communicated to management, and that training registers are completed for all staff training given

REQUIREMENTS, QUALIFICATIONS & EXPECTATIONS

  • Must have at least 2 years' experience in a 5* Hotel Housekeeping environment
  • Demonstrated excellent written and verbal communication skills in English and Xhosa
  • Ability to multitask and manage own time and workload
  • Proven job reliability, diligence and dedication
  • Strong attention to detail
  • Must be flexible with working nights, weekends, and holidays

It is important that the candidate is able to work as part of a team and is a good cultural fit for The Royal Portfolio.

South African citizenship is advantageous. A valid work permit is essential if you are not in possession of a South African ID document.

Please note it is a condition of employment, that all staff undergo a pre-employment polygraph test.

  • Housekeeping Supervisor

    2 weeks ago

    Cape Town, South Africa Housekeeping - The Twelve Apostles Hotel Full time

    **The Twelve Apostles Hotel and Spa** **Housekeeping Floor Supervisor (Fixed Term)** **Job Summary**: We are looking for a people focused yet technical and detail orientated team player who can work in a consistent and predictable pace and environment to supervisor Housekeeping Room Attendant Team. **Organisational Positioning**: -...

  • Housekeeping Supervisor

    6 days ago

    Stellenbosch, Western Cape, South Africa HAZENDAL WINE ESTATE Full time

    We are opening an new 5* Boutique Hotel and are searching for a 2x** Housekeeping Supervisors that has Hotel experience** to lead a team!

  • Housekeeping Supervisor | La Residence

    1 week ago

    Franschhoek, South Africa The Royal Portfolio Full time

    The Housekeeping Supervisor at La Residence is responsible for ensuring that their team consistently meets, if not, exceeds the standard operating procedures for the hotel's cleanliness, amenities as well as maintenance required in rooms and public areas. This effort ensures that La Residence, as part of The Royal Portfolio, can live up to our purpose, which...

  • Housekeeping Supervisor La Residence

    2 weeks ago

    Franschhoek, South Africa The Royal Portfolio Full time

    The Housekeeping Supervisor at La Residence is responsible for ensuring that their team consistently meets, if not, exceeds the standard operating procedures for the hotel's cleanliness, amenities as well as maintenance required in rooms and public areas. This effort ensures that La Residence, as part of The Royal Portfolio, can live up to our purpose, which...

  • Housekeeping Supervisor | La Residence

    1 week ago

    Franschhoek, South Africa The Royal Portfolio Full time

    The Housekeeping Supervisor at La Residence is responsible for ensuring that their team consistently meets, if not, exceeds the standard operating procedures for the hotel's cleanliness, amenities as well as maintenance required in rooms and public areas. This effort ensures that La Residence, as part of The Royal Portfolio, can live up to our purpose, which...

  • Housekeeping Supervisor | La Residence

    7 days ago

    Franschhoek, South Africa The Royal Portfolio Full time

    Overview The Housekeeping Supervisor at La Residence is responsible for ensuring that their team consistently meets, if not, exceeds the standard operating procedures for the hotel's cleanliness, amenities as well as maintenance required in rooms and public areas. This effort ensures that La Residence, as part of The Royal Portfolio, can live up to our...

  • Housekeeping Supervisor

    7 days ago

    Cape Town, Western Cape, South Africa Yasasvee Zenith Pvt Ltd Full time

    The Housekeeping Supervisor is responsible for supervising and coordinating housekeeping activities to ensure cleanliness, hygiene, and safety standards are consistently maintained. This role oversees housekeeping staff, assigns duties, inspects work areas, manages cleaning supplies, and ensures compliance with company policies and health standards. The...

  • HOUSEKEEPING SUPERVISOR – 5 STAR HOTEL – FRANSCHHOEK

    3 weeks ago

    Franschhoek, South Africa Tych Business Solutions Full time

    HOUSEKEEPING SUPERVISOR Minimum of 2 years of experience in a similar position within a 5 star luxury property Impeccable communication skills both written and verbal Must be computer literate Leadership experience Strong training skills and experience Effective rostering abilities Knowledgeable with the controlling of expenses and inventories Ability to...

  • Housekeeping Supervisor

    4 days ago

    Cape Town, Western Cape, South Africa Empact Group Full time

    Position Summary:The Housekeeping Supervisor will be responsible for overseeing and managing all aspects of the housekeeping department in accordance with company policies and standards. They will supervise a team of housekeepers, ensuring the cleanliness and maintenance of guest rooms, public areas, and back-of-house areas. The Housekeeping Supervisor will...

  • Housekeeping Supervisor

    6 days ago

    Northern Suburbs, Western Cape, South Africa Feedem Recruitment Full time

    Job Advert SummaryWe are currently recruiting for Housekeeping Supervisor within the retirement sector. The purpose of the role is to supervise and oversee the daily cleaning operations of the unit.Established in 1975, Feedem is a large contract catering company in South Africa which manages in excess of 300 sites and employs more than 5 000 people ranging...