Housekeeping Supervisor | La Residence
2 weeks ago
The Housekeeping Supervisor at La Residence is responsible for ensuring that their team consistently meets, if not, exceeds the standard operating procedures for the hotel's cleanliness, amenities as well as maintenance required in rooms and public areas. This effort ensures that La Residence, as part of The Royal Portfolio, can live up to our purpose, which is "to give our guests a complete experience and a perfect stay”.MAIN DUTIES & RESPONSIBILITIES:Know the Housekeeping standard operating procedures.Supervise and direct the daily activities of staff so as to enable the efficient and smooth operation of the department.Implement laid down service standards regarding cleanliness, amenities and maintenance in rooms and public areas and ensure adherence to these.Assist in completing Room Attendant work sheet in the absence of a Coordinator or Manager.Co-ordinate with the Front Office on releasing of rooms and special guest requests.Check all the rooms you open in the morning for any problems, missing items and stock and report to your manager or the manager on duty immediately.Make sure all maintenance issues in public areas are communicated to management or maintenance manager immediately.Make sure you collect and return guest laundry according to standard operating housekeeping procedures.Ensure detailed handovers to the next shiftIn days of low occupancy deep clean rooms and public areasAssist in stock take and in recording any breakagesAssist Housekeeping Manager with Disciplinary Procedures.Ensure training needs are communicated to management, and that training registers are completed for all staff training givenREQUIREMENTS, QUALIFICATIONS & EXPECTATIONSMust have at least 2 years’ experience in a 5* Hotel Housekeeping environmentDemonstrated excellent written and verbal communication skills in English and XhosaAbility to multitask and manage own time and workloadProven job reliability, diligence and dedicationStrong attention to detailMust be flexible with working nights, weekends, and holidaysIt is important that the candidate is able to work as part of a team and is a good cultural fit for The Royal Portfolio.South African citizenship is advantageous. A valid work permit is essential if you are not in possession of a South African ID document.Please note it is a condition of employment, that all staff undergo a pre-employment polygraph test.
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Housekeeping Supervisor | La Residence
2 weeks ago
Franschhoek, South Africa The Royal Portfolio Full timeThe Housekeeping Supervisor at La Residence is responsible for ensuring that their team consistently meets, if not, exceeds the standard operating procedures for the hotel's cleanliness, amenities as well as maintenance required in rooms and public areas. This effort ensures that La Residence, as part of The Royal Portfolio, can live up to our purpose, which...
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Housekeeping Supervisor | La Residence
2 weeks ago
Franschhoek, South Africa The Royal Portfolio Full timeOverview The Housekeeping Supervisor at La Residence is responsible for ensuring that their team consistently meets, if not, exceeds the standard operating procedures for the hotel's cleanliness, amenities as well as maintenance required in rooms and public areas. This effort ensures that La Residence, as part of The Royal Portfolio, can live up to our...
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Franschhoek, South Africa The Royal Portfolio Full timeThe Assistant Housekeeping Manager at La Residence is responsible for supporting the Head of Department in managing and overseeing their team. Under their guidance, this group of dedicated, passionate professionals strives to consistently meet, if not, exceed the standard operating procedures for the hotel's cleanliness standards, use of amenities and room...
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Assistant Housekeeping Manager | La Residence
3 weeks ago
Franschhoek, South Africa The Royal Portfolio Full timeThe Assistant Housekeeping Manager at La Residence is responsible for supporting the Head of Department in managing and overseeing their team. Under their guidance, this group of dedicated, passionate professionals strives to consistently meet, if not, exceed the standard operating procedures for the hotel's cleanliness standards, use of amenities and room...
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Franschhoek, South Africa The Royal Portfolio Full timeThe Assistant Housekeeping Manager at La Residence is responsible for supporting the Head of Department in managing and overseeing their team. Under their guidance, this group of dedicated, passionate professionals strives to consistently meet, if not, exceed the standard operating procedures for the hotel's cleanliness standards, use of amenities and room...
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Room Attendant La Residence
2 days ago
Franschhoek, South Africa The Royal Portfolio Full timeThe Room Attendants at La Residence play a crucial role in the daily operations of La Residence, ensuring every guest room, Vineyard Suite, and Franschhoek House space is maintained to the highest 5-star standard. With each room uniquely designed and filled with carefully sourced décor, glassware, crockery, and details, the Room Attendant is responsible for...
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Assistant Housekeeping Manager | La Residence
11 hours ago
Franschhoek, South Africa The Royal Portfolio Full timeThe Assistant Housekeeping Manager at La Residence is responsible for supporting the Head of Department in managing and overseeing their team. Under their guidance, this group of dedicated, passionate professionals strives to consistently meet, if not, exceed the standard operating procedures for the hotel's cleanliness standards, use of amenities and room...
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Room Attendant | La Residence
2 days ago
Franschhoek, South Africa The Royal Portfolio Full timeThe Room Attendants at La Residence play a crucial role in the daily operations of La Residence, ensuring every guest room, Vineyard Suite, and Franschhoek House space is maintained to the highest 5-star standard. With each room uniquely designed and filled with carefully sourced décor, glassware, crockery, and details, the Room Attendant is responsible for...
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Maintenance Worker La Residence, Franschhoek
2 weeks ago
Franschhoek, South Africa The Royal Portfolio Full timeThe purpose of the Maintenance Worker at La Residence is to ensure that all work conducted on the property delivers on the schedule of the Maintenance Manager, and exceeds the highest Royal Portfolio standards at La Residence, in order to ensure that we live up to our purpose, which is _"to give our guests a complete experience and a perfect stay"_. MAIN...
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Assistant Farm Manager La Residence
2 weeks ago
Franschhoek, South Africa The Royal Portfolio Full timeLocated in the winelands of Franschhoek, La Residence is set within productive vineyards and orchards, which the Assistant Farm Manager will be jointly responsible for. From maximising the productivity of the estate in order to supply the hotel with fruit, vegetables, eggs, herbs and flowers, to overseeing the maintenance of the hotel gardens and the estate...
