Receptionist
6 days ago
- ob Title: Boutique Hotel Receptionist
About Us:
We are a stylish, guest-focused boutique hotel known for personalized service, unique design, and a warm, welcoming atmosphere. We are looking for a professional, friendly, and detail-oriented Receptionist to join our team and help create exceptional experiences for every guest.
Key Responsibilities
- Greet guests warmly and provide a smooth check-in/check-out process
- Manage room reservations, cancellations, and inquiries (phone, email, online)
- Provide guests with information about the hotel, local attractions, dining, and transportation
- Handle guest requests promptly and professionally, coordinating with housekeeping and other departments
- Process payments and maintain accurate records
- Maintain a tidy and inviting reception area
- Assist with administrative tasks as needed
- Ensure all guests feel valued and attended to throughout their stay
What We're Looking For
- Previous hospitality or customer service experience (hotel experience preferred)
- Strong interpersonal and communication skills
- Professional appearance and positive attitude
- Ability to multitask and stay calm in a fast-paced environment
- Proficiency in hotel booking systems is an advantage
- Flexibility to work shifts, including weekends and holidays
- A passion for delivering exceptional guest service
What We Offer
- Competitive salary
- Training and development opportunities
- Friendly and supportive team environment
- 21 Days Annual Leave
- Incentive Bonus
Job Types: Full-time, Permanent
Pay: R11 000,00 per month
Ability to commute/relocate:
- Potchefstroom, North West: Reliably commute or planning to relocate before starting work (Preferred)
Experience:
- Hotel Reception: 2 years (Required)
Language:
- English (Preferred)
Work Location: In person
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