Food and Beverage Manager

17 hours ago

Potchefstroom, South Africa Hospitality and Outdoor Full time

Potchefstroom, Northwest

**Requirements**:
Matric

5 years + in a high end environment (this is a boutique hotel with a inhouse restaurant)

Driver’s license

Description

Handling payments if needed

Assist with restaurant bookings and any other booking that may occur, as well as functions in the restaurant

Provide guests with information about the hotel, restaurant & Property.

Assist with general admin if The Restaurant Receptionist is not there

Ensure the restaurant is clean and tidy, if any maintenance should be required report it.

Manage Waitresses & Barmen Rosters

Helping to interpret reports and predicting future sales.

Pitching ideas to senior management

Daily Cash up

Budgeting

Reacting to any changes in customer demand

Getting feedback from customers

Coordinate regular inventory audits.

Book and organize Restaurant functions.

Work alongside all the Waitress/ Waiters & Barmen to make sure they are all up to standard with the menu, customer service.

Promote Chef’s Special dishes to the tables and go to each table to make sure they are happy with service and the food.

Co-ordinate with the kitchen to keep the customers happy and not let them wait to long for any order.

Reprimand the staff when needed, along with Senior Management.

Monitor, manage and review Cleanliness in Front

Organize the work and schedules working hours.

Oversee the day-to-day operations of Vista’s Restaurant, including staff management, guest relations, and ensuring exceptional service standards.

Train, mentor, and motivate restaurant staff to deliver outstanding customer service and maintain a positive working environment.

Manage restaurant inventory, including ordering supplies, controlling costs, and ensuring proper stock levels.

Ensure compliance with health and safety regulations and maintain cleanliness and hygiene standards in the restaurant.

Monitor and evaluate restaurant performance, identifying areas for improvement and implementing strategies to enhance efficiency and profitability.

Collaborate with the culinary team to develop and update menus, ensuring consistency in quality, presentation, and pricing.

Handle guest inquiries, feedback, and complaints in a professional and timely manner, striving to exceed guest expectations.

Maintain strong communication channels with hotel management and other departments to ensure seamless operations and guest satisfaction.

Strong leadership skills with the ability to inspire and motivate a diverse team.

Exceptional attention to detail and a commitment to maintaining high standards of service and presentation.

Excellent communication and interpersonal skills, with the ability to build rapport with guests and staff.

Ability to work flexible hours, including evenings, weekends, and holidays, as required

Package on offer

R 18 000 pm

Work Location: In person

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